Iberostar Grand Paraiso reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 5.0
  • Service 5.0
  • Value 4.5

9260 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5


tuckster2010 (Blairs, Virginia) on Jan 28, 2023

My wife and I spent a week at the Grand Paraiso. To say we were impressed is an understatement. The service and meals were incredible. From the time Rosemberg greeted us to Juan waiting on us at the French restaurant to Maya’s bringing us drinks by the pool, the entire experience was amazing. Thank you.

TripAdvisor users rated this property 5 out of 5

Highest standards are the norm here.

lgnome2132 on Jan 22, 2023

The food is OUTSTANDING. QUALITY entertainment. Facilities excellent. Golf course fantastic. Will be returning. I have been Mexico around 18 visits over the years. THIS is the best! Look no further for a memorable vacation. Worth the money.

TripAdvisor users rated this property 5 out of 5

Paradise in Riviera Maya

tacopizzabob (Houston, Texas) on Jan 21, 2023

Lovely. This was a great experience. We were all pleasantly surprised with the quality of the food from this all-inclusive. We went with three other couples. My wife and I rented a villa and would highly recommend it. The other couples were jealous! We definitely would plan to return!

TripAdvisor users rated this property 5 out of 5

Amazing in Every Way

Lisa J (Stevensville, Michigan) on Jan 19, 2023

We just finished a week at this resort and found it to be the best we have ever encountered. Got in late and were met with wonderful helper that took our golf clubs and stored them for the next day and delivered our suitcases to our room. Greeted in lobby with a delicious fruity drink. Realized a few minutes in that we were getting the sales pitch for the timeshare. We said we were not interested and then got taken to actual checkin which was smooth and quick. Butlers Abel and Hector were our favorites. Upon arrival they gave us a tour of the room, asked about our pillow preferences, offered scheduled ice delivery and anything else we wanted. We even had lattes delivered every morning at 8 am. The time share guy got us signed up for our specialty restaurants before we realized who he was but that ended up in our favor. Japanese was absolutely our favorite. It was amazing! We found that the specialty restaurants really do offer a higher quality meal- freshly prepared to your liking and hot. The buffet is good too- but it is harder to get food prepared the way you want and at the temperature for best quality. Breakfast was delicious and we found the items we really liked quickly. Guys in our party golfed and love the course. Girls hit the pool every day. The towel game saving seats is in full swing but there were always chairs- even at the activity pool. Loved the personalities of the Star Friends. They work really hard to connect and provide fun. They also leave you alone if you just want to sit. Pools are cool and not heated but so refreshing when you get hot. People that complain about that annoy me. Not sure how you can complain at this place. Every night there is a show at 9:30. The three tenors were amazing. We aren’t late night people so that was a bit late for us but there is something for everyone if you want to enjoy. Ground are immaculate. Clean, freely painted, beautiful gardens. Employees working hard everywhere. Take plenty of tip money- they deserve it. Enjoyed a spa day. The spa on property is smaller than the shared Iberostar spa. The shared one in the shopping center is beautiful with lovely relaxation rooms. Massages were great, nail service was so so. Got a discount from Jenny who would walk the pool area. She arranged everything while we lounged in the sun and got us 25% off massages which made the price more reasonable. Take long charger cords for phones. There were no regular plugs next to the bed and if you depend on your phone for white noise or alarm it is tricky to charge overnight. Beds super comfortable. Bathroom lovely. We did ask to have the temperature turned down which made us Much more comfortable. Will be back! Loved every minute of our stay.

TripAdvisor users rated this property 5 out of 5

Getaway from Winter!

Alison S on Jan 19, 2023

Everything was fantastic! AB on the entertainment/activities by the pool was excellent. Luz did a wonderful job keeping my room clean ?? January weather was perfect during our stay. Never felt crowded & we always got a cabana or seat at the beach easily.

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