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Overview
The Iberostar Quetzal resort is located along the sandy beaches and clear waters of the Yucatan Peninsula. Enjoy your day relaxing on the beach under the sun or in a variety of sporting activities available for all ages.
Other fees include
- Government of Quintana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Rooms
350
Inclusions
- Daily activities
- Round-trip airport transfers
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Jungle view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Preferential room location
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, and 2 day beds
- No more than 4 guests in the room
- 1 king bed, and 2 day beds
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- Upgraded amenities
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, and 2 double beds
- Garden view or Jungle view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view or Jungle view
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
- Guaranteed connecting room
- A/C
- Alarm clock
- Bottled water
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
Amenities
- No elevator.
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
Star Camp
Items for babies
The following items are always subject to availability and are requested at the time of booking or directly at the hotel.
• Microwave oven
• Baby bath tubs
• Baby bottle sterilizer
• Changing mats - mats with terry cloth
• Bottle washing set
• Highchairs
• Baby lights lamp
• Bath play set
• Socket protector
• Children's step stool
• Children's toilet reducer seat.
- Karaoke
- Theatrical Presentations
| Type | Amenities | |
|---|---|---|
| El Paso | Bar | |
| La Cascada | Bar, Pool bar | |
| Kiosko | Bar, Beach bar | |
| La Plaza | Bar | |
| Sports Bar | Bar, Sports bar | |
| Cigar Lounge | Bar, Cigar lounge |
Minimum age restrictions apply, picture ID required.
All shows, nightclubs and attractions are subject to change.
Check-out time: 12 p.m.
- Check-in at front desk
Wi-Fi
- Throughout the property
Internet
- Business centre available ($)
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Cozumel Buffet | Buffet | International | Breakfast, Dinner, Lunch, Snacks | Reservations required |
| Uxmal | Buffet | Grill/steak house | Lunch | |
| La Gondola | À la carte | Italian | Dinner | Dress code, Reservations required |
| Ice Cream Stand | Snack bar | Ice cream | Snacks | |
| Uxmal | À la carte | Mexican | Dinner | Dress code, Reservations required |
| Mare Nostrum | À la carte | Mediterranean | Dinner | Dress code, Reservations required |
| Bonsai | À la carte | Japanese | Dinner | Dress code, Reservations required |
| Smoke House La Hacienda | À la carte | Grill/steak house | Dinner | Dress code, Reservations required |
- Rooms: 350
- Fitness centre: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Beach front
- Public beach
-
24 hour all-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Freshwater pools: 1
- Kids pools: 1
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site ($)
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM available ($)
- Baggage check
- Business centre available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding facilities available ($)
Aerial
Beach
Pool Aerial
Main Pool
Lobby
Restaurant
Theatre
Spa
Wedding Facilities
Wedding Facilities
Location
Reviews
Fun time, nice place
pegar (nj) on Jan 30, 2023
Just got back, enjoyed ourselves completely. the beach was beautiful, food plentiful and good. Drinks a bit weak but ok. Never went hungry, the specialty restaurants were very very good. The staff very friendly and helpful. The resort was very very clean.the jungle was cool to walk through, the room perfect. My only complain would be the entertainment wasn't what we were expecting, the only show that was good in our opinion was the fire show, the others were ok but way too short and not very good. If you have little kids they would probably enjoy them. Saturday night they had nothing going on for entertainment, which is surprising. I would recommend this resort to families and couples if you aren't looking for great entertainment at night. We sat on our porch and listened to the resort next to us and they were having a blast. Thanks for a great vacation.
Nice resort, terrific service, beautiful beach
agl2107 (Salem, Wisconsin) on Jan 30, 2023
Just left the Quetzal having had a great time. We had 4 people in a double room, which was kind of tight compared to junior suites. But it’s not bad if you’re just looking to enjoy the beach and the resort. I wish they had more pool area that was kid friendly. Most of the main pool is about 5 ft deep, which is strange even for an adult pool. There is a small kiddie pool, but I had a 6 and 10 year and it seemed to be geared towards younger children. Positives Last year my wife and I went to the Grand in Punta Cana in DR, which is supposed to be a top level resort for Iberostar. The service at the Quetzal was SIGNIFICANTLY better even though it’s not considered their top tier resort. Mexico resorts tend to be that way. I wish I could remember staff names, but one for sure was chef Aplonio at the buffet. Once he knew I was on a gluten free diet. He made sure to make a special pasta dish for me. The staff in general was terrific and the beach was on par with the Dominican Republic. Resort is smaller than most of the Riviera Maya hotels, which makes it nice for getting around. Overall we had a great time. Great job to the Quetzal staff!
Vacation Offers
-
Receive up to $800 in resort coupons with a minimum stay at select all-inclusive Iberostar Hotels & Resorts in Mexico and the Caribbean.
Montego Bay, Puerto Vallarta, Riviera Maya, Cancun, Cozumel, Punta Cana, Puerto Plata
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