All inclusive

Iberostar Quetzal

Riviera Maya 4.0

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Overview

The Iberostar Quetzal resort is located along the sandy beaches and clear waters of the Yucatan Peninsula. Enjoy your day relaxing on the beach under the sun or in a variety of sporting activities available for all ages. 

Other Fees: 1.65 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

350

Rooms

Double Room
377 square feet
  • 1 king bed, or 2 double beds
  • Garden view or Jungle view
  • No more than 4 guests in the room
Double Room
377 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • TV

Double Near Pool
377 square feet
  • 1 king bed, or 2 double beds
  • Jungle view
  • No more than 4 guests in the room
Double Near Pool
377 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • TV

Junior Suite
409 square feet
  • 1 king bed, and 2 day beds
  • No more than 4 guests in the room
Junior Suite
409 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • TV

Junior Suite Ocean Front
377 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Junior Suite Ocean Front
377 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • TV

2 Bedroom Family
754 square feet
  • 1 king bed, and 2 double beds
  • Garden view or Jungle view
  • No more than 6 guests in the room
2 Bedroom Family
754 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • TV

Amenities

  • No elevator.
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Playground

Star Camp

Open from: 10 a.m. to 4 p.m.
Age range: 4 to 12

Items for babies

The following items are always subject to availability and are requested at the time of booking or directly at the hotel.

• Microwave oven
• Baby bath tubs
• Baby bottle sterilizer
• Changing mats - mats with terry cloth
• Bottle washing set
• Highchairs
• Baby lights lamp
• Bath play set
• Socket protector
• Children's step stool
• Children's toilet reducer seat.

  • Karaoke
  • Theatrical Presentations
Type Amenities
El Paso Bar
La Cascada Bar, Pool bar
Kiosko Bar, Beach bar
La Plaza Bar
Sports Bar Bar, Sports bar
Cigar Lounge Bar, Cigar lounge

Minimum age restrictions apply, picture ID required.

All shows, nightclubs and attractions are subject to change.

Check-in time: 3 p.m.

Check-out time: 12 p.m.

  • Check-in at front desk

Wi-Fi

  • Throughout the property

Internet

  • Business centre available ($)

Type of restaurant Type of cuisine Open for Additional Information
Cozumel Buffet Buffet International Breakfast, Dinner, Lunch, Snacks Reservations required
Uxmal Buffet Grill/steak house Lunch
La Gondola À la carte Italian Dinner Dress code, Reservations required
Ice Cream Stand Snack bar Ice cream Snacks
Uxmal À la carte Mexican Dinner Dress code, Reservations required
Mare Nostrum À la carte Mediterranean Dinner Dress code, Reservations required
Bonsai À la carte Japanese Dinner Dress code, Reservations required
Smoke House La Hacienda À la carte Grill/steak house Dinner Dress code, Reservations required

  • Rooms: 350

  • Fitness centre: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)

Playacar
Playa del Carmen, Quintana Roo, Mexico 77717
011 52 984 877 2000
60 km from CUN
  • Beach front
  • Public beach

  • 24 hour all-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks

Pools

  • Freshwater pools: 1
  • Kids pools: 1

Water sports

  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site ($)

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Nightly entertainment: on site

  • 24 hour front desk
  • ATM available ($)
  • Baggage check
  • Business centre available ($)
  • Concierge
  • Currency exchange available ($)
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Medical services onsite available ($)
  • Multilingual staff
  • Parking
  • Photo shop available ($)
  • Shopping onsite available ($)
  • Tour desk available ($)
  • Wedding facilities available ($)

Location

Address
Playacar, Playa del Carmen, Quintana Roo, 77717, Mexico
Playacar

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 4 out of 5

Fun time, nice place

pegar (nj) on Jan 30, 2023

Just got back, enjoyed ourselves completely. the beach was beautiful, food plentiful and good. Drinks a bit weak but ok. Never went hungry, the specialty restaurants were very very good. The staff very friendly and helpful. The resort was very very clean.the jungle was cool to walk through, the room perfect. My only complain would be the entertainment wasn't what we were expecting, the only show that was good in our opinion was the fire show, the others were ok but way too short and not very good. If you have little kids they would probably enjoy them. Saturday night they had nothing going on for entertainment, which is surprising. I would recommend this resort to families and couples if you aren't looking for great entertainment at night. We sat on our porch and listened to the resort next to us and they were having a blast. Thanks for a great vacation.

TripAdvisor users rated this property 4 out of 5

Nice resort, terrific service, beautiful beach

agl2107 (Salem, Wisconsin) on Jan 30, 2023

Just left the Quetzal having had a great time. We had 4 people in a double room, which was kind of tight compared to junior suites. But it’s not bad if you’re just looking to enjoy the beach and the resort. I wish they had more pool area that was kid friendly. Most of the main pool is about 5 ft deep, which is strange even for an adult pool. There is a small kiddie pool, but I had a 6 and 10 year and it seemed to be geared towards younger children. Positives Last year my wife and I went to the Grand in Punta Cana in DR, which is supposed to be a top level resort for Iberostar. The service at the Quetzal was SIGNIFICANTLY better even though it’s not considered their top tier resort. Mexico resorts tend to be that way. I wish I could remember staff names, but one for sure was chef Aplonio at the buffet. Once he knew I was on a gluten free diet. He made sure to make a special pasta dish for me. The staff in general was terrific and the beach was on par with the Dominican Republic. Resort is smaller than most of the Riviera Maya hotels, which makes it nice for getting around. Overall we had a great time. Great job to the Quetzal staff!

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Vacation Offers

  • Receive up to $800 in resort coupons with a minimum stay at select all-inclusive Iberostar Hotels & Resorts in Mexico and the Caribbean.

    Montego Bay, Puerto Vallarta, Riviera Maya, Cancun, Cozumel, Punta Cana, Puerto Plata

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