All inclusive

Mahekal Beach Resort

Playa del Carmen 5.0

Overview

Located on the largest stretch of beach in Playa del Carmen, Mahekal Beach Resort invites you to experience the best of the Riviera Maya. Discover lush gardens, tranquil pools, exquisite dining, and high-end accommodations that channel the spirit of the region. Choose between the barefoot elegance of the beach houses, bohemian-chic suites, and peaceful the Oasis Suites surrounded by lush green foliage — whichever you pick at this Playa del Carmen all-inclusive, you will enjoy premium amenities, thoughtful service, and one of the most beautiful settings imaginable.

With no TV’s in the rooms or palapas, get ready to check in and begin relaxing!

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

195

Rooms

Garden View
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Garden View
Featured amenities
Included in all rooms
  • A/C
  • Crib (on request)
  • Hair dryer
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Terrace with hammock
  • Two bottles of water daily

Garden View Palapa
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Garden View Palapa
Featured amenities
Included in all rooms
  • A/C
  • Crib (on request)
  • Hair dryer
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Terrace with hammock
  • Two bottles of water daily

Oasis Palapa
  • 1 king bed, or 2 queen beds
  • Garden view
  • No more than 4 guests in the room
Oasis Palapa
Featured amenities
Included in all rooms
  • A/C
  • Crib (on request)
  • Hair dryer
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Terrace with hammock
  • Two bottles of water daily

Ocean View
  • 1 king bed, or 2 queen beds
  • Ocean view
  • No more than 4 guests in the room
Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Crib (on request)
  • Hair dryer
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Terrace with hammock
  • Two bottles of water daily

Ocean View Palapa
  • 1 king bed, or 2 queen beds
  • Ocean view
  • No more than 4 guests in the room
Ocean View Palapa
Featured amenities
Included in all rooms
  • A/C
  • Crib (on request)
  • Hair dryer
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Terrace with hammock
  • Two bottles of water daily

Amenities


Location

Address
Calle 38, Entra Ave 5a y Zona Federal Mritima , Playa del Carmen, Quintanna Roo, 77710, Mexico

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 1 out of 5

Don’t let the peaceful appearance FOOL YOU!!

Wanderer02722903258 on Feb 08, 2025

Hello, I am staying Mahekal. This is our 3rd night and tomorrow is our last. I have been in the travel business for over 40 years working for Virtuoso companies. The hotel is very nice, along with the staff and the food. I booked a garden palapa , 2nd floor. When we arrived we were told we are offering you a free upgrade the penthouse the front desk said. This is not an upgrade by any stretch of the imagination. We are at the edge of the property where apparently there was flooding. The air smells like rotten eggs from the stench of the sitting water. On our stoop we have bird poo all over it and pigeons nesting above us cooing all night. Right now there is a party at the hotel next door with BLARING music. The bass is vibrating in the room. This was NO upgrade. I am sure someone else complained and this room was open. Because a wedding was here all last week I’m sure they were out of rooms. I am extremely disappointed and am baffled at this has a 5 star rating. I will not recommend this property. At 1030pm music is STILL BLARING.

TripAdvisor users rated this property 1 out of 5

Be cautious of booking your reservation.

Susan R on Feb 07, 2025

We booked the 4 night all inclusive special where you get the 4th night free. When we received the billing statement requiring 1/2 down as a deposit, it did not give credit for the free 4th night. Many attempts to contact billing went unanswered. Unfortunately we had to cancel our reservation , which we did in the allotted time for a full refund of our deposit. It has been 6 weeks and many calls and emails to billing but still no refund.

See More

Vacation Offers

  • Up to 2 kids 0-12 years old stay free at select all-inclusive Krystal Hotels & Resorts in Mexico.

    Cancun, Los Cabos, Puerto Vallarta, Riviera Maya

Ready to find your next getaway? 

Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.