All inclusive

Grand Palladium Kantenah Resort & Spa

Riviera Maya 4.5

Overview

The Grand Palladium Kantenah Resort & Spa is located in one of the most touristic areas in the Mexican Caribbean: the Mayan Riviera. Its paradisiacal setting is embraced by lush gardens with regional tropical vegetation along an 800m private beach of fine white sands bathed by the turquoise waters of the Caribbean. The Resort, decorated with a Mayan style, offers guests an ideal place to enjoy some well-deserved, relaxed vacations in the company of family or friends. Take a nice stroll around the environmentally friendly green paths that have been carefully paved out and enjoy the impeccably kept gardens. At the Grand Palladium Resorts Complex in the Mayan Riviera, the options for entertainment or relaxation are endless, no matter how old you are…

 

 

*This hotel is available from both Cancún International Airport and Tulum International Airport.*

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

423

Rooms

Deluxe Garden View
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 3 guests in the room
Deluxe Garden View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Complimentary room service from 11 am - 10:30 pm

Family Selection Junior Suite Garden View
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Garden view
  • No more than 4 guests in the room
Family Selection Junior Suite Garden View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Complimentary room service from 11 am - 10:30 pm

Family Selection Junior Suite Swim Up
  • 1 king bed, or 2 double beds, and 1 sofa bed
  • Garden view or Pool view
  • No more than 4 guests in the room
Family Selection Junior Suite Swim Up
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Complimentary room service from 11 am - 10:30 pm

Amenities


Location

Address
Carretera Chetumal, Puerto Juarez Km, 256-100, Riviera Maya, Mexico
86 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 3 out of 5

Lovely hotel with issues!

kevinwright2024 on Jul 20, 2024

Bar staff in certain areas are unpleasant. Room service is poor. No towel replacement, no clean bedding for days, no bathrobes, no snacks, no garden view (jungle). Booking resturants is an issue! Nice areas within the hotel but to many issues to recommend. Would not return.

TripAdvisor users rated this property 3 out of 5

Average 3 Stars hotel.

Gisela D on Jul 18, 2024

This is not a 5 stars hotel, it’s a 3 stars and to be fair is mostly because the property is overall maintain clean. I’m glad we were part of the family selection which looks modern compared to the rest of the resort and we were able to eat at the nest for breakfast and dinner otherwise the rest of the restaurant option were below average. The rest of the hotel is totally outdated the food and drinks are not good. The customer service is terrible wait hours for clean towels after 3 calls. Will not come back here. Next time I will rather go to a smaller resort that focus on giving a good service and offer more quality food and drinks.

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Vacation Offers

  • Two children 0-17 years old stay free in the Family Selection rooms at select Grand Palladium Hotels & Resorts in Mexico.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Cancun, Riviera Maya, Tulum, Puerto Vallarta
  • Enjoy $600 in resort coupons with a minimum 5-night stay at select all-inclusive TRS Hotels and Grand Palladium Hotels & Resorts in Mexico and the Caribbean.

    Cancun, Riviera Maya, Tulum, Punta Cana, Montego Bay, Puerto Vallarta
  • Save $200 with a minimum 7-night stay at select Palladium Hotels & Resorts in Mexico and the Caribbean.

    Riviera Maya, Tulum, Punta Cana, Puerto Vallarta, Montego Bay

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