All inclusive

Diamond Luxury Boutique Hotel

Riviera Maya 5.0

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Overview

On the Pristine Coast of the world famous Riviera Maya, Diamond Luxury Boutique Hotel is a sanctuary of breathtaking beauty and peace, surrounded by nature mixed with luxury. This exclusive hideaway reflects the new upscale trends in the destination providing the utmost in personal attention with special touches, innovative design with Oriental details, time to experience life and its pleasure in 36 acres of lush tropical jungle, well manicured gardens and spectacular palm filled with sand beaches along the turquoise colored Caribbean Sea.

Added value

One temazcal session, scuba dive or ocean snorkel tour per person per stay and unlimited access to the spa water circuit.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

128

Rooms

Patio Junior Suite
  • 1 king bed
  • River view
Patio Junior Suite
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Pillow menu

Cenote Blue Lagoon Junior Suite
  • 1 king bed
  • Garden view
Cenote Blue Lagoon Junior Suite
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Pillow menu

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only
Type Amenities
Pool Bar Bar Open air
Cigar Lounge Bar Open air
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room

Internet

  • In room wired
  • Business centre
Type of restaurant Type of cuisine Open for Additional Information
Aguamarina Restaurant À la carte International Breakfast, Dinner, Lunch Dress code
Ceviche Tapas Bar À la carte Seafood, Tapas Breakfast, Lunch, Snacks
Ambar Restaurant À la carte Fusion Dinner Dress code
Café Brule Café Coffee and Pastries Snacks
  • Rooms: 128
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water circuit
  • Complimentary unlimited access to the Spa water-circuit
  • Specialty dietary menu's
Km 298.8 Carretera
#307
Playa del Carmen, Mexico 77710
+52(984)2064100
45 km from CUN
  • All-inclusive: Included
    • Dinner can be à la carte (reservations not required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Jetted pools: 1
  • Outdoor pools: 2

Water sports

  • Dive shop: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site

Other sports

  • Bicycles: on site
  • Tour excursions: on site ($)

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Nightly entertainment: on site
  • 24 hour front desk
  • ATM available ($)
  • Baggage check
  • Concierge
  • Currency exchange available ($)
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Medical services available available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Parking
  • Shopping onsite available ($)
  • Tour desk available ($)
  • Valet parking

Location

Address
Km 298.8 Carretera, #307, Playa del Carmen, 77710, Mexico
45 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 1 out of 5

Worst trip ever

lmchad (Houston, Texas) on Jun 17, 2021

We have stayed at The Blue Diamond multiple times. This past visit was a complete disaster and we will never return. Our bathrooms were leaking from the rain. We had to move to another room only to be further disappointed. If you want a romantic getaway this is no longer the place. You can’t even fill the tub. You have to call the staff to do it which would be fine but the tubs leak so you have to call the staff multiple times or be ok that within 30 minutes the tub drains out. So privacy is a problem. While the staff that takes care of your food and beverage are amazing, the management staff is the worst and not communicative or informative. What we have learned is the fine tuned questions we will ask when we find another place to stay. We want privacy and the autonomy to fill our own indoor/outdoor tub when we are ready. My husband was so frustrated that we weren’t able to have our usual great reconnect vacation. The Blue Diamond is starting to show the wear and tear. It’s beginning to feel a little depressing. We can not in good faith recommend this resort.

TripAdvisor users rated this property 3 out of 5

Honeymoon Experience June 2021

Beeckc on Jun 13, 2021

Took our honeymoon here at Blue Diamond Boutique in the first week of June 2021. After reading reviews and looking at pictures we decided this would be the perfect place to go relax and enjoy a week together. Well we were a little disappointed with many different features of this resort. Lets start off with talking about the 2 items that were the worst or that need to be fixed ASAP. The beach was absolutely filthy with seaweed, we were able to walk through it and get into the ocean 1 time because we traveled all that way and had to get in. They had a few people who were working to pick up the seaweed but they were very very slow. (other resort down the beach had 10+ people with tractors/wagons and nets making their beach better). The other thing that got annoying is that everyone wanted to be by the pool or ocean but there was a limited amount of umbrellas or beds with coverings, so people who arrive early and reserve these all day. Sometimes people would reserve them and never show the entire day. It was always a race to get a umbrella when someone finally did get up and leave that bed area. Now about the resort rooms. Our room was quite warm during the days (AC was at the lowest temp), especially our bathroom. Our patio was very humid and buggy due to all the water sitting around, and hopefully you don't mind a few ants crawling around on your floor. Next the food- with only 2 restaurants your options are limited. The restaurants rotate through a 4-5 day cycle and then they serve the same meal again. Our 2nd to last day here, we ate at the Ambar restaurant and both my wife and I got sick from uncooked pork (we didn't know it wasn't fully cooked). Ceviche bar has some very good food for lunch or throughout the day but closes early in the night. Room service is offered throughout the day for a $20 charge unless its between 1 a.m. and 7 a.m. then its free (whose awake at this time when everything else is closed?) Want to know about the good things? - Excellent guest service by the employees - Room size and quietness - Wildlife surrounding the resort - Snack bar - Staff was always willing to help. - Drinks at the bar (make anything that you would want/like)

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