All inclusive

Dreams Riviera Cancun Resort & Spa

Riviera Maya 5.0

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Overview

Dreams Riviera Cancun is surrounded by glistening pools, lush tropical gardens and a palm-studded beach. The world’s second largest barrier reef lays just offshore from this AAA Four Diamond resort with underground rivers and caves, perfect for a day of scuba diving. Enjoy complimentary green fees at a championship golf course nearby and explore the region’s mysterious Mayan past at developed sites and unexcavated ruins.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

486

Rooms

Premium Deluxe Tropical and Garden View
  • 1 king bed, or 2 double beds
  • Garden and tropical views
Premium Deluxe Tropical and Garden View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • Balcony or terrace

Premium Deluxe Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
Premium Deluxe Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • Balcony or terrace

Premium Deluxe with Plunge Pool
  • 1 king bed, or 2 double beds
  • Garden or Pool View
Premium Deluxe with Plunge Pool
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • Balcony or terrace

Preferred Club Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
Preferred Club Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • Balcony or terrace
Additional details

All Preferred Club suites offer the following additional amenities and services:
• Personalized check-in and check-out
• Special concierge service
• Preferred status and amenities
• Preferred Club suites in premium locations
• Upgraded mini-bar
• Upgraded bath amenities
• Pillow menu
• Complimentary newspaper in-suite every day (English or Spanish)
• Private Preferred Club Lounge
• Daily continental breakfast service
• Afternoon hot and cold hors d’oeuvres
• Exquisite desserts and fine liquors
• Complimentary computer access
• Exclusive dining privileges
• Daily à la carte breakfast in Seaside Grill restaurant
• Exclusive spa privileges
• Complimentary access to hydrotherapy circuit at the Dreams Spa by Pevonia® (one day per stay)
• Private Preferred Club beach area
• Beachside waiter service
• Bali beds available (additional costs apply)

Preferred Club Ocean View and Pool Front
560 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
Preferred Club Ocean View and Pool Front
560 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • Balcony or terrace
Additional details

All Preferred Club suites offer the following additional amenities and services:
• Personalized check-in and check-out
• Special concierge service
• Preferred status and amenities
• Preferred Club suites in premium locations
• Upgraded mini-bar
• Upgraded bath amenities
• Pillow menu
• Complimentary newspaper in-suite every day (English or Spanish)
• Private Preferred Club Lounge
• Daily continental breakfast service
• Afternoon hot and cold hors d’oeuvres
• Exquisite desserts and fine liquors
• Complimentary computer access
• Exclusive dining privileges
• Daily à la carte breakfast in Seaside Grill restaurant
• Exclusive spa privileges
• Complimentary access to hydrotherapy circuit at the Dreams Spa by Pevonia® (one day per stay)
• Private Preferred Club beach area
• Beachside waiter service
• Bali beds available (additional costs apply)

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Playground
  • Ocean trampoline
  • Game room
  • Video games

Kid's Explorer Club

 

  • Weekly camp out on the beach or at the club
  • Movies under the stars
  • Sand castle contests
  • Story telling
  • Treasure hunts
  • Arts and crafts

 

The age range below will determine the quantity of children during booking.
  • Children ages: 3 to 12
Type Amenities
The Rendez-vous Bar, Lobby bar
Sugar reef Bar, Pool bar
Manatees Bar, Swim-up bar
Barracuda Bar, Beach bar
Revive Juice Bar Bar
Desires Nightclub
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Portofino À la carte Italian Dinner
Bordeaux À la carte French Dinner
Himitsu À la carte Asian Dinner
El Patio À la carte Mexican Dinner
Oceana À la carte Seafood Dinner
Seaside Grill À la carte Grill/steak house Dinner
Barefoot Grill À la carte Grill/steak house Lunch
World Café Buffet International Breakfast, Dinner, Lunch
Coco Café Café Coffee and Pastries Snacks
  • Rooms: 486
  • Fitness centre: on site
  • Fitness classes: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
Carretera Chetumal
Puerto Juarez
Riviera Maya, Mexico 77580
998-872-9200
28 km from CUN
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations not required, dress code in effect)
    • Unlimited international and domestic drinks

Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.amresorts.com/sip-savor-see for details.

  • Pets allowed available ($)

AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.

Pools

  • Jetted pools: 2
  • Outdoor pools: 4

Water sports

  • Non-motorized watersports: on site ($)
  • Scuba diving: on site ($)
  • Snorkeling: on site

Other sports

  • Bicycles: on site
  • Hiking: on site

Other activities

  • Arts and crafts: on site
  • Daily activities: on site
  • Games room: on site
  • Ocean trampoline
  • Bocce ball
  • Cocktail lessons
  • Euro-bungee
  • Business centre available ($)
  • Concierge
  • Giftshop available ($)
  • Meeting facilities available ($)
  • Tour desk
  • News stand available ($)

Location

Address
Carretera Chetumal, Puerto Juarez, Riviera Maya, 77580, Mexico
28 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 2 out of 5

Really? A family resort?

bicetravel on Jun 16, 2021

We have been to many Dreams resorts but this one was not a pleasant experience. The younger crowd was so loud and security had to be called at midnight so we could sleep. We overheard security politely say to calm down--that was not the answer and did not resolve the problem. Kids club was a joke as no one interacted with the children so our kids hated it. Normally, this has been a drawing card for us. It seems that pot in now legal in Mexico so it was definitely everywhere. Until this place can get it together---stay clear. Not a family resort!

TripAdvisor users rated this property 3 out of 5

Wedding Department Fell Short

bigisland-rob on Jun 15, 2021

We traveled with a group here for a wedding. The wedding process was somewhat smooth until we got to the hotel. Once we got there we were told that the woman we had been working with was not there and that most of what we had discussed over the course of the prior months was “unconfirmed”. They tried to work with us, but ultimately we had to go over everything again multiple times, got stood up by the wedding coordinator for the rehearsal so had to do that on our own, did not get a private venue we had purchased for the bridal party, did not get the location we had requested for the cocktail party, etc. The wedding did turn out good, but there was a lot of time wasted on vacation trying to tie up loose ends that the resort had caused.

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