All inclusive

Dreams Tulum Resort & Spa

Riviera Maya 5.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

This haven, perfectly situated on the Riviera Maya minutes from the ancient Tulum Ruins.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

432

Rooms

Deluxe Garden View Room
  • 1 king bed, or 2 double beds
  • Garden view
Deluxe Garden View Room
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • DVD/CD player
  • Scale

Deluxe Ocean View Room
  • 1 king bed, or 2 double beds
  • Ocean view
Deluxe Ocean View Room
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • DVD/CD player
  • Scale

Junior Suite Garden View Room
  • 1 king bed
  • Garden view
Junior Suite Garden View Room
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • DVD/CD player
  • Scale

Preferred Club Deluxe Garden Swimout
  • 1 king bed, or 2 double beds
  • Garden view
Preferred Club Deluxe Garden Swimout
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • DVD/CD player
  • Scale
Additional details

The Preferred Club benefits include:

  • Preferred status and amenities
  • Upgraded toiletries
  • Concierge service
  • Pillow menu
  • Complimentary newspaper in room every day
  • Complimentary internet access in suite
  • Upgraded mini-bar service in the club lounge
  • Daily, continental breakfast service in the club lounge
  • Afternoon snacks in the club lounge
  • Evening, hot and cold hors d'oeuvres and exquisite desserts in the club lounge

Preferred Club Junior Suite Ocean Front
  • 1 king bed
  • Ocean view
Preferred Club Junior Suite Ocean Front
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • DVD/CD player
  • Scale
Additional details

The Preferred Club benefits include:

  • Preferred status and amenities
  • Upgraded toiletries
  • Concierge service
  • Pillow menu
  • Complimentary newspaper in room every day
  • Complimentary internet access in suite
  • Upgraded mini-bar service in the club lounge
  • Daily, continental breakfast service in the club lounge
  • Afternoon snacks in the club lounge
  • Evening, hot and cold hors d'oeuvres and exquisite desserts in the club lounge

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Playground
  • Climbing Wall

Kids club

Open daily

Age range: 3 to 12
The age range below will determine the quantity of children during booking.
  • Children ages: 3 to 12
Type Amenities
The Rendez-vous Bar, Lobby bar
Sugar reef Bar, Beach bar Open air
Manatees Bar, Swim-up bar
Revive Bar
Lounge Bar Bar
Smoothie Bar Bar
Sky Sports Bar Bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Portofino À la carte Mediterranean Dinner
Himitsu À la carte Asian Dinner
Seaside Grill À la carte Seafood Dinner
El Patio À la carte Mexican Dinner
Bordeaux (Adults only) À la carte French Dinner
Gohan À la carte Asian Dinner
World Café Buffet International Breakfast, Dinner, Lunch
Coco Café Café Coffee and Pastries Snacks
Barefoot Grill Snack bar Grill/steak house Lunch
  • Rooms: 432
  • Fitness centre: on site
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
Carretera Chetumal
Puerto Juárez KM 236.7
Tulum, Quintana Roo, México C.P.77780
52-984-871-3333
124 km from CUN
  • 24 hour all-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations not required, dress code in effect)
    • Unlimited domestic and premium drinks

Ask for a private dinner served on the beach. Please note an additional charge applies for lobster.

Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.amresorts.com/sip-savor-see for details.

AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.

Pools

  • Activity pools: 1
  • Outdoor pools: 1

Water sports

  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Snorkeling: on site

Other sports

  • Tennis courts: on site

Other activities

  • Daily activities: on site
  • Games room: on site
  • Quiet pool
  • Bocce ball
  • Euro-Bungee for children 3-12 years only
  • Business centre available ($)
  • Concierge
  • Giftshop available ($)
  • Parking
  • Tour desk
  • Valet parking available ($)
  • Wedding chapel
  • Car rental desk available ($)
  • News stand available ($)

Location

Address
Carretera Chetumal, Puerto Juárez KM 236.7, Tulum, Quintana Roo, México C.P.77780
110 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

should be called nightmare

Mischele L (Spring, Texas) on Jul 26, 2021

i stayed at your resort from 7/17-7/24 in room 8338, First i had no hot water all week only very cold showers , but that is not the worst while in a cabana that was not properly made or probably secured a gust of wind blew it apart and a very large very heavy metal rod was thrown into my resulting in severe injury see included pictures . The resort offered no help, no compensation and never checked on me the next day and before I left to make sure that I did not have a concussion. They send a doctor that only asks why i get hit in the head with metal poles so often as if i just did this to inconvenience him. then the main concierge came in and told me all about how the resort was not responsible. I then told him yes it was the wind but you are responsible for securing property so guest do not get injured so he left. here are the pictures i want to know what compensation there is and this will go on trip advisor as well. I have now have a large bruise on forhead and 2 black eyes i would provide picture but they will not copy to here 3 Attachments

TripAdvisor users rated this property 1 out of 5

DO NOT STAY !!!

Mrtravel318 (Mililani, Hawaii) on Jul 24, 2021

Good morning/ Good afternoon, DO NOT Stay at this resort !!! I repeat DO NOT stay at this resort!! Who ever is giving this place good reviews, it has to be there 1st time staying at a resort. - Arrived at 2 p.m. and wasnt able to check-in until 3:45 p.m. - The food that they serve is below average, especially when being an all inclusive resort. - At night time beware of the raccoons, that are roaming around. YOU WILL BE DISAPPOINTED IF YOU STAY AT THAT RESORT!!!

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