All inclusive

El Dorado Royale, by Karisma

Riviera Maya 4.5

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Overview

El Dorado Royale, by Karisma, a spa Resort for adults only, is located in the heart of the Riviera Maya, facing the beautiful Mexican Caribbean. A romantic secluded deluxe all-inclusive spa resort.

 

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Luxury Jr. Suite
599 square feet
  • 1 king bed, or 2 queen beds
  • Garden view
Luxury Jr. Suite
599 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • Terrace with a hammock and two chairs

Beachfront Junior Suite
590 square feet
  • 1 king bed
  • Garden view
Beachfront Junior Suite
590 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • Terrace with a hammock and two chairs

Swim up Jr. Suite
590 square feet
  • 1 king bed, or 2 queen beds
Swim up Jr. Suite
590 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • Terrace with a hammock and two chairs

Amenities

  • Adults only
Type Amenities
Martinis Lobby Bar Bar, Lobby bar
Bar Guacamayas Bar
Gaviotas Seashore Bar Bar, Beach bar
Beach bar Bar, Beach bar
Bellinis Bar Bar, Wine/martini bar
La Isla Bar, Swim-up bar
Tucanes Bar, Swim-up bar
Fuentes Bar, Swim-up bar
Spot Bar, Swim-up bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Room
  • Throughout the property
Type of restaurant Type of cuisine Open for Additional Information
Cocotal À la carte International Breakfast, Dinner Dress code
D'Italia Villas À la carte Italian Dinner Dress code, Reservations required
Kampai À la carte Asian, Sushi Dinner, Lunch Dress code
La Isla À la carte International Breakfast
Jo Jo's Caribbean Seaside Grill À la carte Caribbean Dinner, Lunch
Fuentes À la carte Gourmet Dinner Dress code, Reservations required, Supplement of $10USD per person required
La Cabana Pizzeria À la carte International Lunch
Health Bar Local Breakfast, Lunch, Snacks
Rincon Mexicano À la carte Mexican Dinner Dress code
Santa Fe Grill À la carte International Breakfast, Dinner Dress code
D'Italia Casitas À la carte Italian Dinner Dress code, Reservations required
Kick Snack bar International Lunch
Spot À la carte Gourmet Breakfast, Lunch
  • Suites: 478
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
  • Yoga
KM 45, Carretera Cancun
Tulum, Mexico
52-998-872-8030
34 km from CUN
  • All-inclusive: Included
    • Unlimited domestic and premium drinks

Pools

  • Outdoor pools: 5
  • Saltwater pools: 1
  • Cabanas: Included
  • Lazy river: Included

Water sports

  • Dive shop: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site
  • Watersports centre: on site

Other sports

  • Aerobics: on site
  • Bicycles: on site
  • Tennis courts: on site
  • Tour excursions: on site ($)

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Nightly entertainment: on site
  • ATM
  • Business centre
  • Concierge
  • Currency exchange available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Medical services available available ($)
  • Tour desk
  • Wedding chapel
  • News stand available ($)

Location

Address
KM 45, Carretera Cancun, Tulum, Mexico
34 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Trip #2 to El Dorado Resorts

sarahsC6171DW on Jun 15, 2021

This was our second trip to the El Dorado Royale property. In November we stayed in the casitas. This trip we stayed at the other side-- the Royale resort. Great experience overall. We loved our swim up room. Very modern and clean. Half way through our trip, we were asked if we wanted to move to a beach front swim up. We, of course, said yes. The room itself was not quite as nice, but the room was great. The overall move to the room was a bit of a hassle because we were told we would be moved by 3p, but didn't end up getting our belongings picked up and delivered until 5:30p. This wouldn't have been a big deal, but we had a dinner reservation at 6p and we cut it super close. As always, the restaurants were great and we had exceptional service everywhere we went. The bars were consistently busy, but we were always served right away. Our butlers, Ivan, Maredy, and Rene were great! Maredy made our room switch worth it. She stopped by and spent lots of time just chatting and getting to know us. She was always just a text message away. Even on her day off, she made things happen for us! She spent time with us poolside and even gave us spanish lessons. Maredy was absolutely wonderful and made our trip even better than it already was. We stopped by and saw our concierge from our November trip and he remembered and we chatted for a while to catch up! We can't wait to go back! We LOVE El Dorado properties!

TripAdvisor users rated this property 5 out of 5

Awesome week!

Journey01755008513 on Jun 15, 2021

My husband and I recently spent five nights at El Dorado. We went for the purpose of relaxation, and we got just that! Our room was very nice and always clean, our view was beautiful! But most of all the staff was amazing! We did a grounds tour with Isabel and Marco. When they told me they were both new, I was surprised as they knew so much. We took a bike tour with Josie and her energy and excitement was clear and she gave a great tour! A few waiters were David at Rincon and Guellermo and Jesus at La Isla. Thank you for such a great experience! We have now decided we will be going back in September!

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