All inclusive

El Dorado Maroma, by Karisma

Riviera Maya 5.0

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Overview

El Dorado Maroma, by Karisma provides a secluded enchanting setting for those looking to escape. Amidst gorgeous Caribbean surroundings, perfect for romantic getaways.

 

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

157

Rooms

Junior Suite
507 square feet
  • 1 king bed, or 2 double beds
  • Garden view
Junior Suite
507 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Safety deposit box
  • DVD/CD player

Honeymoon Suite
  • 1 king bed, and 1 double bed
Honeymoon Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Safety deposit box
  • DVD/CD player

Private Pool Suite
694 square feet
  • 1 king bed, and 1 sofa bed
  • Ocean view
Private Pool Suite
694 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Safety deposit box
  • DVD/CD player

Amenities

  • Adults only
Type Amenities
Bar "24" Bar, Swim-up bar
Rick's Bar Bar, Lounge
Joe's Bar & Lounge Bar, Lounge
Chakay Swim-up Bar Bar, Swim-up bar
Mio Swim-up Bar Bar, Swim-up bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Mexico Lindo À la carte Caribbean, Mexican Dinner Dress code
Kitoko À la carte Asian Dinner Dress code
Mio Cuccina Italiana À la carte Italian Dinner Dress code
Gourmet Inclusive Restaurant À la carte International Breakfast, Dinner, Lunch Dress code, Exclusive to Palafitos Guests
24-hour room service (Restrictions apply on rainy days) À la carte International All day dining, Breakfast, Dinner, Lunch, Snacks
Caribbean Grill Restaurant À la carte Caribbean, Mexican Dinner Dress code
Lima Limon À la carte Peruvian Breakfast, Dinner, Lunch Dress code
Papitos Gourmet Beach Club À la carte International Breakfast, Lunch Dress code
  • Rooms: 157
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
Carretera Cancun
Tulum, Mexico
011-52-984-206-3470
42 km from CUN
  • All-inclusive: Included
    • Unlimited international and domestic drinks

Pools

  • Freshwater pools: 2
  • Outdoor pools: 1
  • Lazy river: Included

Water sports

  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site
  • Watersports centre: on site

Other sports

  • Aerobics: on site
  • Tour excursions: on site ($)

Other activities

  • Daily activities: on site ($)
  • Casino nights available ($)
  • Zipline jungle tours available ($)
  • Spanish lessons
  • Concierge
  • Currency exchange
  • Giftshop available ($)
  • Laundry facilities available ($)
  • Medical services available available ($)
  • Shopping onsite
  • Tour desk
  • Fax and copy services available ($)
  • Car rental desk available ($)
  • Tobacco shop available ($)

Location

Address
Carretera Cancun, Tulum, Mexico
42 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 4.5
  • Service 5.0
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Best vacation yet!

fanml4me (San Francisco, California) on Jun 14, 2021

We are frequent guests of this property, and are members of Exotic Travelers. El Dorado Maroma is the reason we keep coming back. Jose and Oscar were the best butlers and took care of everything we could possibly need. Taylor was a spectacular Activities Director and even gave us our first yoga lesson. She is a doll. What an asset to their team. The GM, Jorge Morales, is a great manager of the property, and took very good care of us. Elisa, in the guest relations management team, was exceptional. The staff, all of them, will make your vacation special. This is an exceptional destination for great food, fantastic drinks, and tons of relaxation.

TripAdvisor users rated this property 5 out of 5

Laid back

Ali G (Wilmington, North Carolina) on Jun 14, 2021

This was the most relaxing all inclusive resort I’ve been to, which was our intention. Didn’t want the spring break for adults atmosphere, especially considering many countries are still in the middle of the pandemic. They do the COVID testing on site and schedule that during your check in. All employees wore masks regardless of their job (including in the pool!) but the only place we were required to was going back and forth to the buffet inside restaurant. You do have to make reservations ahead of time through concierge for dinners but not breakfast/lunch. Also saw most men wearing shorts and women wearing flops during dinner and no issues. Japanese restaurant was nonexistent but there was sushi served at another place a couple times. Didn’t eat at Italian but did enjoy the Peruvian (great ceviche and octopus) and Caribbean one very much! Also ordered room service a couple times. Almost all of the waiters/servers etc. are so courteous and eager to please! One beach waiter who really stood out in awesomeness was Josua (sp?). Cheerful and went above and beyond to get us what we wanted. So we basically sat in a beach bed and loungers and ate all week! One day we did rent a car from the front desk lobby (so easy and convenient) and explored to Tulum, Cenotes and Akumal Bay. They also give excursion options from resort as well (marina next door). El dorado does have some form of entertainment every afternoon/evening of some sort. Fire show, singers, musicians, etc. Many are very talented…especially the violinist that played with a DJ! The only cons….very humid rooms. Clothes got damp if left out. Outdoor shower didn’t work properly, so unusable. Private pool on balcony was colder than a cenote so I only got in once all week for 15 min.

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