Strategically located in the sleepy and bohemian fishing village of Puerto Morelos, The Fives Oceanfront is a property specially designed to cater to travelers who want to skip the crowds, offering a more relaxed and laid-back atmosphere of fun, adventure, and peacefulness. Offering you transformative experiences allowing you to get in touch with nature, local culture, and slowing yourself down, making for more environmentally sustainable and fulfilling travel. The Fives Oceanfront - Puerto Morelos, offers spacious rooms and suites in an authentic and contemporary retreat for travelers to experience this beach village's natural beauty.
Terrible hotel. Do not let the reviews fool you. My suggestion is that you read all the one star reviews first then work your way up. I booked a penthouse one bedroom for my birthday. The pictures on the website are totally misleading. The bedroom was tiny I could not believe I booked this room for this price! (Located on the 6th Floor) There were many many plumbing issues. From the sink water being clogged every other minute. To the foul smelling odor coming from the Toilet pipes which entered the bedroom! It became unbearable. I honestly don’t know why I didn’t leave and stay at another hotel.
The brand ambassador kept on harassing me to book some kind of conference to buy property. I told him I was not interested. He did not take NO for an answer. He would continue on to say they would give me free this and that. Unbelievable.
My review is for February. I’m hoping they got their act together and fixed their plumbing issues! The hotel has potential though I must say.
Jun 03, 2021
Everything at this hotel is beautiful it it wouldn’t have been half the trip it was without the amazing staff... ESPECIALLY for our servers Jacqueline, Nayeli, Moises, and Ricardo. They were always friendly, personable, and catered to our specific needs. Just fantastic.