All inclusive

Generations Riviera Maya, by Karisma

Riviera Maya 5.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

This 162 suite resort, stretches along a secluded beach, providing indulgences from gourmet cuisine to luxurious suites. Families can relax knowing that their little ones are in good hands with their certified team of professionals at the Eko Kids Club. Guests are invited to customize their Gourmet Inclusive Experience by completing a pre-arrival form online.

The resort is located just steps away from El Dorado Casitas Royale, in the heart of the Riviera Maya, facing the beautiful Mexican Caribbean.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Oceanfront 1 Bedroom Suite
722 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
  • Oceanfront
Oceanfront 1 Bedroom Suite
722 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Mini-fridge
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Upgraded amenities
  • Private dining arrangements

Oceanfront 1 Bedroom Swim Up Suite
722 square feet
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
Oceanfront 1 Bedroom Swim Up Suite
722 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Mini-fridge
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Upgraded amenities
  • Private dining arrangements

Oceanfront 2 Bedroom Swim Up Suite
1308 square feet
  • 1 king bed, 2 double beds, and 2 sofa beds, or 2 king beds, and 2 sofa beds
Oceanfront 2 Bedroom Swim Up Suite
1308 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Mini-fridge
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Upgraded amenities
  • Private dining arrangements

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Piñata making
  • Various colouring games
  • Experimenting
  • Design activities

Eko Kids Club

Generations EKO KIDS CLUB offers supervised activities for children ages 4 to 12 years old. The EKO KIDS club is a safe and fun place where kids can enjoy  movies, video games, books and arts and crafts.

Open from: 9:00 a.m. to 5:00 p.m.
Age range: 4 to 12

Little Eko Chefs Program

The LITTLE EKO CHEFS PROGRAM is designed to provide little guests with the memorable and joyful experience of cooking! It is considered to be the-first-of-its-kind program, incorporating historical and cultural facts and eco-friendly food basics.

Open from: 3:00 p.m. to 4:00 p.m.
Age range: 4 to 12
The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 17
Type Amenities
Swell Bar, Swim-up bar Open air
Sling Bar, Lounge

Minimum age restrictions apply, picture ID required.

All shows, nightclubs and attractions are subject to change.

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room

Internet

  • Business centre available ($)
Type of restaurant Type of cuisine Open for Additional Information
Chef Market À la carte International Breakfast, Lunch Dress code
Palms Restaurant & Terrace À la carte Seafood Lunch Dress code
Jade À la carte Asian Dinner Dress code
Wine Kitchen À la carte International Dinner Dress code
Habb À la carte Indian Dinner Dress code
  • Suites: 162
  • Built in: 2014
  • Eco-friendly hotel
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
  • Yoga
Km 45, Carretera Cancun-Tulum
Riviera Maya, Mexico
(52) 998 8728030
32 km from CUN
  • Beach front
  • Private beach
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations not required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Outdoor pools: 2
  • Cabanas: Included

Water sports

  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site ($)

Other sports

  • Aerobics: on site
  • Bicycles: on site
  • Tour excursions: on site ($)

Other activities

  • Arts and crafts: on site ($)
  • Daily activities: on site
  • Games room: on site
  • Water Polo
  • Themed Shows
  • Fitness Classes available ($)
  • Beach volleyball
  • Dance lessons
  • 24 hour front desk
  • ATM available ($)
  • Baggage check
  • Business centre available ($)
  • Catholic wedding chapel available ($)
  • Concierge
  • Currency exchange available ($)
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Grocery items available ($)
  • Laundry facilities available ($)
  • Laundry services available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Parking
  • Photo shop available ($)
  • Shopping onsite available ($)
  • Tour desk available ($)
  • Wedding chapel available ($)
  • Wedding facilities available ($)

Location

Address
Km 45, Carretera Cancun-Tulum, Riviera Maya, Mexico
32 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 5.0
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Generations July 2021

Burgenlandbaby (Orefield, Pennsylvania) on Jul 22, 2021

We just wrapped up a 7 night stay at Generations Riviera Maya. We are Emerald members and traveled with a party of 5. We have had a wonderful time. The resort is very clean and all employees are masked. We felt very safe while here. We were initially hesitant to travel abroad, as our youngest son is too young to receive a vaccine. The resort quickly showed that the safety of all guests was a top priority and our fears quickly went away. The food was delicious and all of the shows were excellent. Special recognition goes to Cecy, our butler, who went above and beyond to make our son’s 10th birthday very memorable. She decorated our rooms beautifully and helped set up our dinner for him at LePetite Chef. Sofia from the Entertainment crew made our tour of Bonanza Ranch lots of fun. Marisol and Erbie from the beach butler crew were very kind and attentive. Rocha and the crew at LePetite Chef were great, too. Everyone was warm and welcoming. It was good to be back, and we will definitely visit again soon!

TripAdvisor users rated this property 4 out of 5

Generations Family Vacation during covid

gierer104 (Arnold, Missouri) on Jul 22, 2021

The property was great and service was top notch. Our only complaint is that the bedding and all our belongings stayed damp the entire 5 days we were there. Door was kept closed, air conditioner running....so unsure why everything was so damp. We never knew the events for the night until they were happening or over so maybe a little more advertisement of those entertainment events would be nice. Knowing our covid test day/time in advance instead of the night before at 7pm would have been very helpful for planning excursions, it really did ruin any excursions we could have done. I understand the test had to be performed, but knowing the appointment in much more advance would have helped with planning for sure. Overall, nice trip and we still had a nice time. We'll def not be going back during seaweed season again though.

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