All inclusive

Panama Jack Resorts Playa del Carmen

Riviera Maya 4.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

On a sundrenched beachfront in the heart of Playa del Carmen, Mexico, all-inclusive Panama Jack Resorts Playa del Carmen welcomes guests of all ages to recharge amid the azure seas, authentic culture and coastal charm of the Riviera Maya.

Cool and casual, this family-friendly resort is ideally located on the Caribbean Sea just steps away from the famed Fifth Avenue’s shops, clubs and restaurants. From action-packed activities like beach volleyball and wine tasting to oceanfront swimming pools with waiter service, discover the perfect combo of relaxation and adventure. Dining and drinks are absolutely included, so chow down at gourmet eateries and sip tasty cocktails from laidback lounges. After the night’s live entertainment, retire to your peaceful accommodations, all featuring a private terrace, and get rested for tomorrow’s enjoyment ahead.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

287

Rooms

Standard room
263 square feet
  • 2 double beds
Standard room
263 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Mini-bar stocked daily
  • Room service
  • Safe
  • TV

Junior Suite
425 square feet
  • 1 king bed, or 2 double beds
Junior Suite
425 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Mini-bar stocked daily
  • Room service
  • Safe
  • TV

Junior Suite Oceanview
519 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
Junior Suite Oceanview
519 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Mini-bar stocked daily
  • Room service
  • Safe
  • TV

Family Junior Suite Oceanfront
519 square feet
  • 1 king bed, 1 bunk bed, and 1 trundle sofa bed, or 2 double beds, 1 bunk bed, and 1 trundle sofa bed
  • Oceanfront
Family Junior Suite Oceanfront
519 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Mini-bar stocked daily
  • Room service
  • Safe
  • TV

Junior Suite Beachfront Walkout
561 square feet
  • 1 king bed, or 2 double beds
Junior Suite Beachfront Walkout
561 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Mini-bar stocked daily
  • Room service
  • Safe
  • TV

Amenities

  • Elevators.

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Playground
  • Mini Golf

Camp Jack Kids Club with supervised activities

-

Open from: 9:00 a.m. to 6:00 p.m.
Age range: 4 to 12

T-Zone club for teenagers

-

Open from: 10:00 a.m. to 10:00 p.m.
Age range: 12 to 17
The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 12
Type Amenities
Jack's Landing Bar Bar, Lobby bar
Jack's Shack Bar, Beach bar
Las Olas Bar Bar, Beach bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
  • Throughout the property
Type of restaurant Type of cuisine Open for Additional Information
Ventanas Buffet International Breakfast, Dinner, Lunch
Off the Hook À la carte Seafood, Sushi Breakfast, Lunch
Zarape À la carte Mexican Dinner Dress code
Bella À la carte Italian Dinner Dress code
IPANEMA Brazilian Restaurant À la carte Brazilian Dinner Dress code
Jack's 24 Snack bar American Snacks
Panama Jack Coffee Co. Café Coffee and Pastries Snacks
  • Rooms: 287
  • Fitness centre: on site
  • Sauna steam room: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
Constituyentes No. 1
Playa del Carmen, Mexico 77710
52-984-873-4000
55 km from CUN
  • Beach front
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations not required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Freshwater pools: 1
  • Jetted pools: 1
  • Outdoor pools: 2
  • Cabanas: Included

Water sports

  • Snorkeling: on site
  • Watersports centre: on site

Other activities

  • Daily activities: on site
  • Games room: on site
  • Baggage check
  • Concierge
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Tour desk
  • News stand available ($)
  • Safety deposit box at front desk available ($)

Location

Address
Constituyentes No. 1, Playa del Carmen, 77710, Mexico
55 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Amazing hotel

johannahlouiset on Jul 25, 2021

Me and my boyfriend went here for two weeks. We loved it. The hotels was very nice and very clean and the staff were so friendly. If we had an issues the staff would sort it straight away. We loved the food we tried every restaurant other than the sushi. We loved that when we went out for a trip the hotel checked when we left and when we returned. There was entertainment by the pool every day which we loved something new each day and the up stairs pools was also nice to relax with the swim up bar. They put measure in placed to ensure guest are safe during COVID. We would 100% come back here again!!

TripAdvisor users rated this property 5 out of 5

Our getaway to Playa del Carmen

733anitaa on Jul 23, 2021

We love it here everyone is so welcoming. We have enjoyed morning with Norberto and his awesome service. Our food and drinks were amazing. We got special attention at the sushi bar after we got back late from Tulum. We will treasure our time at Mexico.

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