All inclusive

Iberostar Paraiso del Mar

Riviera Maya 4.0

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Overview

The Iberostar Paraiso del Mar is a luxurious family friendly hotel located alongside the beautiful Mayan Riviera. There are plenty of ways to have fun on and off the water, enjoy snorkeling, kayaking etc. or unwind and relax by the lake-style pool or the beautiful turquoise ocean. 

Added value

Unlimited access to the facilities at sister hotel Iberostar Paraiso Beach. Day pass from 9am to 6pm included at Iberostar Quetzal and Iberostar Cozumel (transportation not included)

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

388

Rooms

Double Room
431 square feet
  • 1 king bed, or 2 double beds
  • Jungle view
Double Room
431 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Mini-bar stocked daily
  • TV

Double near Pool
431 square feet
  • 1 king bed, or 2 double beds
  • Garden view
Double near Pool
431 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Mini-bar stocked daily
  • TV

Junior Suite
474 square feet
  • 1 king bed, or 2 double beds
  • Garden view or Jungle view
Junior Suite
474 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Mini-bar stocked daily
  • TV

Junior Suite Ocean Front Beach Access
474 square feet
  • 1 king bed, or 2 double beds
  • Oceanfront
Junior Suite Ocean Front Beach Access
474 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Mini-bar stocked daily
  • TV

2 Bedroom Family
862 square feet
  • 1 king bed, and 2 double beds
  • Garden view or Jungle view
2 Bedroom Family
862 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Mini-bar stocked daily
  • TV

Amenities

  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Iberostar Paraiso Beach
  • Child care services available ($)
  • Children’s pool
  • Playground
  • Movie room

Star Camp

Monkey 4-7 years

Dolphin 8-12 years

Eagle 13-17 years

Open from: 10 a.m. to 5 p.m.
Age range: 4 to 12

Teens Club

Open from: 8 p.m. to 11 p.m.
Age range: 13 to 17
The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 16
Type Amenities
La Cupula Bar, Lobby bar
Theatre Bar Bar
La Perla Bar, Pool bar
Galaxy Discotheque Nightclub

Minimum age restrictions apply, picture ID required.

  • Check-in at front desk
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Throughout the property

Internet

  • Business centre available ($)
Type of restaurant Type of cuisine Open for Additional Information
El Mercado Buffet International Breakfast, Dinner, Lunch, Snacks
El Faro À la carte, Buffet Mexican Breakfast, Dinner, Lunch, Snacks Reservations required
La Dorada À la carte Mediterranean Dinner Reservations required
El Rodizio À la carte Brazilian Dinner Reservations required
Don Alfredo À la carte Italian Dinner Reservations required
Star Rock Café Café Coffee and Pastries Snacks Reservations required
El Kiosko - Beach Grill Snack bar Mexican Snacks
  • Rooms: 388
  • Fitness centre: on site
  • Salon: on site ($)
  • Spa: on site ($)
Centro, Playa del Carmen
Quintana Roo, Mexico 77710
011 52 984 877 2800
56 km from CUN
  • Beach front
  • Public beach
  • 24 hour all-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited domestic and premium drinks

Pools

  • Activity pools: 1
  • Kids pools: 1

Water sports

  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site ($)
  • Scuba diving: on site ($)
  • Snorkeling: on site ($)

Other sports

  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Casino: on site ($)
  • Daily activities: on site
  • Nightly entertainment: on site
  • 24 hour front desk
  • ATM available ($)
  • Baggage check
  • Business centre available ($)
  • Concierge
  • Currency exchange available ($)
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Medical services available available ($)
  • Multilingual staff
  • Parking
  • Photo shop available ($)
  • Shopping onsite available ($)
  • Tour desk available ($)
  • Wedding facilities available ($)

Location

Address
Centro, Playa del Carmen, Quintana Roo, 77710, Mexico
Centro, Playa del Carmen

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 1 out of 5

Very disappointed!!!

B4718ONmichellep (Parkersburg, West Virginia) on Jun 16, 2021

We arrived 06/13/2021, we had to leave 4 days early (no refund offered for unused stay). The rain made the tile extremely slick, we understand that can not be helped. However, when one off the people fell, you made zero attempt to make his stay easier. He injured his knee and was unable to walk. No effort was made to move him to bottom floor, offer him a wheelchair, or even let us take him food. Super disappointed in Iberostar. We were in Mexico in March and stayed at the Now Sapphire, wanted to come back to this resort this time, we won't do that again. The Sapphire will be our only choice from now on.

TripAdvisor users rated this property 4 out of 5

Iberostar Parasio Del Mar June 16

robertwE5661IG (Saint Louis, Missouri) on Jun 16, 2021

Very nice and clean resort. Food is great for the price. Staff very nice especially Joe the bellhop was very helpful and sociable. The pool is huge and very very clean. The beaches in Playa in June and July are full of Sargassum but that did not stop us from having fun. I am very glad we visited this resort.

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