All inclusive

Now Sapphire Riviera Cancun

Riviera Maya 4.5

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Overview

The newly renovated Now Sapphire Riviera Cancun, a AAA Four Diamond award-winning resort for families with teens and tweens, couples and friends. Guests of all ages will find spacious suites, international gourmet cuisine, unlimited top-shelf spirits, endless activities including three swimming pools and nightly entertainment – perfect for guests of all ages! 

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Deluxe Junior Suite Tropical View
  • 1 king bed, or 2 double beds
  • Garden view
Deluxe Junior Suite Tropical View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • Balcony/terrace

Family Junior Suite Tropical View
1040 square feet
  • 1 king bed, and 2 double beds
Family Junior Suite Tropical View
1040 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • Balcony/terrace

Preferred Club Junior Suite Tropical View
  • 1 king bed, or 2 double beds
  • Garden view
Preferred Club Junior Suite Tropical View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • Balcony/terrace
Additional details

Preferred Club benefits include:

  • Personalized check-in and check-out with concierge service
  • Daily continental breakfast (Preferred Club Lounge)
  • Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
  • Exquisite desserts and fine liquors (Preferred Club Lounge)
  • Complimentary computer access (Preferred Club Lounge)
  • Preferred status and amenities
  • Upgraded mini-bar and room service menu
  • Spacious living area with sofa
  • 32" flat screen TV
  • Upgraded bath amenities
  • Pillow menu
  • Private pool access for adults-only, featuring Bali beds
  • Pool concierge and bar service
  • Complimentary Internet access in-suite

Preferred Club Junior Suite Ocean Front
  • 1 king bed, or 2 double beds
  • Ocean view
Preferred Club Junior Suite Ocean Front
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • Balcony/terrace
Additional details

Preferred Club benefits include:

  • Personalized check-in and check-out with concierge service
  • Daily continental breakfast (Preferred Club Lounge)
  • Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
  • Exquisite desserts and fine liquors (Preferred Club Lounge)
  • Complimentary computer access (Preferred Club Lounge)
  • Preferred status and amenities
  • Upgraded mini-bar and room service menu
  • Spacious living area with sofa
  • 32" flat screen TV
  • Upgraded bath amenities
  • Pillow menu
  • Private pool access for adults-only, featuring Bali beds
  • Pool concierge and bar service
  • Complimentary Internet access in-suite

Preferred Club Junior Suite Beach Front Swim Out
520 square feet
  • 2 double beds
  • Ocean view
Preferred Club Junior Suite Beach Front Swim Out
520 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • Balcony/terrace
Additional details

Preferred Club benefits include:

  • Personalized check-in and check-out with concierge service
  • Daily continental breakfast (Preferred Club Lounge)
  • Afternoon hot and cold hors d'oeuvres (Preferred Club Lounge)
  • Exquisite desserts and fine liquors (Preferred Club Lounge)
  • Complimentary computer access (Preferred Club Lounge)
  • Preferred status and amenities
  • Upgraded mini-bar and room service menu
  • Spacious living area with sofa
  • 32" flat screen TV
  • Upgraded bath amenities
  • Pillow menu
  • Private pool access for adults-only, featuring Bali beds
  • Pool concierge and bar service
  • Complimentary Internet access in-suite

Amenities

  • Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Waterslides

Explorer's Club

At this fully supervised children's program, kids will enjoy the following activities:

  • Arts & Crafts 
  • Playground 
  • Sandcastle contests 
  • Board games and video games
  • Big screen movies on the beach
  • Splash park and toddler pool
  • Beepers for parental control
  • Dinner for children at the buffet (providing parents with alone time)
Age range: 3 to 12
The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 12
Type Amenities
Moments Bar, Lobby bar
Splash Bar, Pool bar
The Reef (must be booked in the Preferred Club room category to use this bar) Bar, Pool bar
The Sandbar Bar, Beach bar
Eclipse Nightclub

Minimum age restrictions apply, picture ID required.

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Paramour À la carte French Dinner Adults only, Dress code
Lemongrass À la carte Asian Dinner Dress code
Bluewater Grill À la carte Seafood Dinner, Lunch Dress code
Cibu À la carte Mediterranean Dinner Dress code
Fresco À la carte Mexican Dinner Dress code
Market Cafe Buffet International Breakfast, Dinner, Lunch
Barefoot Grill Snack bar Grill/steak house Lunch, Snacks
Coco Café Café Coffee and Pastries Snacks
  • Suites: 488
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
  • Yoga
Super Manzana 11
Manzana 9 Lote 10
Riviera Maya, Mexico 77580
011-52-998-872-8383
29 km from CUN
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited international and domestic drinks

Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.amresorts.com/sip-savor-see for details.

  • Pets allowed available ($)

AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.

Pools

  • Adults only pools: 1
  • Outdoor pools: 3

Water sports

  • Dive shop: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site ($)

Other sports

  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • Euro-bungee
  • 24 hour front desk
  • ATM
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Laundry services available ($)
  • Medical services available available ($)
  • Meeting facilities available ($)
  • Shopping onsite available ($)
  • Tour desk available ($)
  • Car rental desk available ($)

Location

Address
Super Manzana 11, Manzana 9 Lote 10, Riviera Maya, 77580, Mexico
29 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 2 out of 5

ADVANCE MISPRESENTATION REGARDING SEAWEED, POOR FOOD BUFFET, OUTDATED

LeoMyers on Jun 17, 2021

At the time we attended were so much rotten water seaweed and I contacted the property in advance +52 998 872 8383 regarding seaweed and the front desc person advised that there is no seaweed. It was before booking in May and 2 weeks before arrival. The food is in the middle of the cornfield village "All you can eat" for $6.99. Chicken wings, shredded pork, powder mash potato, and similar to it. Fruits like in Indiana buffet, not in the Caribbean. The public area of the Buffet dirty with molded floor and AC grils around, windows seem like never cleaned. on June 13 and 14 they didn't serve the towels at the pool. Everything is outdated. Employees working so hard, but there is lock of waiters to serve everybody at the buffet and so on. Room towels are off-white grayish color as the rob. In European standard this resort not even 3*. I visited over 30 Caribbean all-inclusive resorts, this is my first negative review and the worth within my experience

TripAdvisor users rated this property 5 out of 5

Fun and relaxing time.

victoriadT69PK on Jun 17, 2021

We stayed there from May 31,2021- June 5, 2021 . 1st of all the staff is wonderful Vicente and his trainee Emilo was absolutely fantastic (Karen was with him 1 day)took care of us daily by the pool even helped us set up facials for our daughter and her friend.Emilo took wonderful care of us on Vicentes day off as well ,you are doing great with his training he is a fast learner . With Vicente we did not have to ask he came up talked to us and from then on he just knew. The staff that did entertainment was great it did great for all ages everyone was always laughing smiling, that's pretty tough when there is such a large gap of ages to entertain in my opinion. Mac and Salvador in the preferred check in were great help as well (see I remember you name) That's a joke we had between us. Food was well rounded in flavors, my husband is a sushi eater so probably just more opportunities for that is the only thing. Also the covid testing was stream lined well in what to do and when .We will definitely visit this resort again

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