All inclusive

Playacar Palace

Riviera Maya 5.0

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Overview

Located steps away from the laidback charms of Playa del Carmen, Playacar Palace indulge a range of desires for you who wants it all. It is in this exceptional environment where you will be able to discover the true heart of the Riviera Maya, populated thousands of years ago by civilizations whose remains still remind us of its uniqueness. Rejoice at this modern retreat! Exchange privileges at select Palace Resorts.

This intimate and luxurious resort, located in the Riviera Maya, is set in the exclusive Playacar Hotel Zone in the heart of Playa del Carmen. It features 201 beautifully appointed rooms, all with double Jacuzzi, 24 hour room service, excellent dining services, a beautiful pool with a swim up bar, and exquisite bars and lounges with views to the stunning Caribbean Sea and Cozumel Island. 

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

201

Rooms

Superior Deluxe Partial Ocean View
  • 1 king bed, or 2 double beds
  • Partial ocean view
Superior Deluxe Partial Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Flat iron
  • Chi bath amenities

Superior Deluxe Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
Superior Deluxe Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Flat iron
  • Chi bath amenities

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

Play Room

Located steps away from the laidback charms of Playa del Carmen, Playacar Palace indulge a range of desires for you who wants it all.
Age range: 4 to 12
The age range below will determine the quantity of children during booking.
  • Children ages: 4 to 17
Type Amenities
Cielo Bar, Lobby bar
Aqua Bar Bar, Pool bar
Luna Lounge Bar, Lounge
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Cafe Del Mar Buffet International Breakfast, Dinner, Lunch Dress code
Bocelli À la carte Italian Dinner Dress code
Momo À la carte Asian, Sushi, Teppanyaki (Reservations required) Dinner Dress code
Lahna À la carte Gourmet Dinner Dress code, Reservations required
  • Rooms: 201
  • Fitness centre: on site
  • Salon: on site ($)
  • Spa: on site ($)
Fraccionamiento Playacar "Phase 1"
Bahia del Espiritu Santo
Playa del Carmen, Mexico 77710
011-52-984-873-4960
58 km from CUN
  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks

Pools

  • Outdoor pools: 1

Other sports

  • Tennis courts: on site

Other activities

  • Daily activities: on site
  • Games room: on site
  • Solarium
  • ATM
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop
  • Laundry services available ($)
  • Medical services available available ($)
  • Parking
  • Tour desk
  • Valet parking
  • Wedding facilities available ($)
  • Taxi/transportation services available ($)
  • Car rental desk available ($)

Location

Address
Fraccionamiento Playacar "Phase 1", Bahia del Espiritu Santo, Playa del Carmen, 77710, Mexico
58 km from CUN airport

Reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 5.0
  • Service 5.0
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Another amazing week at Playacar Palace

all4thesmile (atlanta) on Jun 18, 2021

We just got home from 7 nights at Playacar, we stayed June 8th through 15th and it was amazing. Please don’t let the seaweed situation cancel your trip, it didn’t bother us at all. It seemed to get better each day and we were able to swim the last 2. We only had one day that you could smell it and it was only every once in awhile. They do bag it up every morning. We played volleyball on the beach every day with Jorge and Fania (they are awesome) and didn’t even notice the seaweed. We booked Playacar instead of Moon Palace because of the beach so I thought it would really ruin our trip when I heard about the seaweed but it didn’t at all. You can’t beat the service at this resort. You never had to wait for a drink or food at the pool, they were always there quickly. They were at max capacity for Covid and it never felt crowded. We had 10 people and could always get seats at pool and get in to dinner. Make your Momo reservation as soon as you get there and schedule your Covid test when you check in. The shows are really good at night so don’t miss them. Our favorite was the circus show, those people are crazy talented. We did a day trip to Cozumel Palace and that was really fun, just take the ferry and walk about 15 minutes and you can use that resort all day. Bring your own snorkel gear and you just snorkel right off the pool deck. Ferry is kind of crazy getting tickets but talk to front desk about best way to buy them. We paid 35 a person to have someone buy them for us to skip the line but it’s normally only 25 a person round trip. We also did the dolphin tour and it is fabulous. For members that tour is free so it only costs you the 15 dollar taxi ride per person. My kids loved it. We will definitely be back to Playacar because of the staff and their amazing service. We are already planning our trip next year. Message me if you want any info about booking through a member and I will try to help.

TripAdvisor users rated this property 5 out of 5

Playacar Palace vacation

mollyrae1997 on Jun 15, 2021

This was my second time at Playacar Palace and my family had an AMAZING time! All of the staff are so so wonderful and friendly. I loved doing activities with entertainment staff by the pool every day and also playing beach volleyball. They were so much fun and so great to be around on our vacation. Special shout-out to Rodrigo, he was amazing! I will definitely be returning to Playacar in the future. - Molly T

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