All inclusive

Platinum Yucatan Princess All Suites & Spa Resort

Playa del Carmen 5.0

Overview

The Yucatan Princess is an adults only resort, taken to its finest expression, with an unbeatable location in front of the crystal clear Caribbean waters, in the heart of the Riviera Maya. The sophistication surrounds you on a resort with suites tastefully decorated with vibrant contemporary design. A perfect getaway.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Deluxe Junior Suite
  • 1 king bed, and 1 sofa bed, or 2 double beds
  • Garden view
  • No more than 3 guests in the room
Deluxe Junior Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV

Deluxe Junior Suite with Hot Tub
  • 1 king bed, and 1 sofa bed, or 2 double beds
  • Garden view
  • No more than 3 guests in the room
Deluxe Junior Suite with Hot Tub
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV

Deluxe Junior Suite Swim Out
  • 1 king bed, and 1 sofa bed
  • No more than 3 guests in the room
Deluxe Junior Suite Swim Out
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV

Platinum Deluxe
  • 1 king bed, and 1 sofa bed
  • Garden view or Pool view
  • No more than 3 guests in the room
Platinum Deluxe
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
Additional details
  • In room Premium Bar
  • Private check-in with cold towel and welcome drink
  • Discount on Spa Princess for individual services
  • One special dinner
  • 1 water circuit at the spa (per adult, per week)
  • 1 Princess beach bag

Platinum Deluxe with Hot Tub
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • No more than 3 guests in the room
Platinum Deluxe with Hot Tub
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
Additional details
  • In room Premium Bar
  • Private check-in with cold towel and welcome drink
  • Discount on Spa Princess for individual services
  • One special dinner
  • 1 water circuit at the spa (per adult, per week)
  • 1 Princess beach bag

Platinum Deluxe Swim Out
  • 1 king bed, and 1 sofa bed
  • Pool view
  • No more than 3 guests in the room
Platinum Deluxe Swim Out
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
Additional details
  • In room Premium Bar
  • Private check-in with cold towel and welcome drink
  • Discount on Spa Princess for individual services
  • One special dinner
  • 1 water circuit at the spa (per adult, per week)
  • 1 Princess beach bag

Honeymoon Suite
  • 1 king bed
  • No more than 2 guests in the room
Honeymoon Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
Additional details
  • In room Premium Bar
  • Private check-in with cold towel and welcome drink
  • Discount on Spa Princess for individual services
  • One special dinner
  • 1 water circuit at the spa (per adult, per week)
  • 1 Princess beach bag

Honeymoon Swim Out
  • 1 king bed
  • No more than 2 guests in the room
Honeymoon Swim Out
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
Additional details
  • In room Premium Bar
  • Private check-in with cold towel and welcome drink
  • Discount on Spa Princess for individual services
  • One special dinner
  • 1 water circuit at the spa (per adult, per week)
  • 1 Princess beach bag

Amenities


Location

Address
Prolongacion 5ta. Avenida, Mza 20 Lt 006, Playa del Carmen, Mexico
50 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

I do not recommend this hotel, nothing matches what is presented.

Lorrane O on Apr 19, 2024

The hotel is very unstructured. The food is horrible. I think that all these positive comments on booking are bought. I wanted to leave on the first day. They don't serve snacks in the afternoon, just the leftover hamburgers left over from lunch. Most of the employees are always in a bad mood. The breakfast is weak and there isn't even any cake like all the resorts have. THE BEACH: There are a lot of rocks and you can't go in without flip flops. Lots of seaweed and few sombreros. Nothing here is like the photos and I would never come back here. Very disappointed.

TripAdvisor users rated this property 5 out of 5

Amazing hotel

CALB1999 (Middlesbrough, United Kingdom) on Apr 19, 2024

Stayed in one of the swim up rooms on the outer edge of the complex so it was quiet away from the main pool which was more of a party zone with activities and the bar. Mini bar was restocked every day with beers, water and soft drinks free of charge. Everything you need. Could do with a bit of maintenance to walls and door frames but overall can't complain. Room service was perfect, ring them up and the food is there within 45 minutes. Loved the food here. Italian restaurant was a bit suspect, didn't taste like what I've had in Italy but hey ho, I'm in Mexico so what can I expect. Buffet and the grill 10/10. Didn't get to try the other restaurants because they were fully booked/closed during our stay. Drinks were all branded spirits, beers and soft drinks so plenty of choice. No additional charge for cocktails. Tips weren't necessary but guaranteed you got served straight away every time you went back for more so a few dollar bills is a good idea. Bar staff even came by your swim-up room pool and ordered drinks but they expected a tip for this effort. We always got 2 each so we didn't have to go back and fourth often. Beach had lots of loungers in shade or sun with the bar right next to it. Beach always had seaweed all over on a morning but cleared up by tractors quickly. On the beach were a few people selling sunglasses, excursions and massages but not too much of a bother. The on-site shop was expensive, we needed some paracetamol and it was nearly $20 for a packet. Also bring your own inflatable as they were about $50 in there. There were animals everywhere so when in your swim up room, close the door and watch your food/drinks because coaties are sneaky little things and were drinking from the room next doors cups and seen them in a room that housekeeping were cleaning. Water sport area was good - we went paddle boarding and played some pool and table tennis here also for free. We booked an excursion at the hotel from BD Experience to Chichen Itza. Easy to book and logistics were good but due to the travel and the Mayan Village we were taken to on the way there, I wouldn't recommend. We were out from 7am till 9pm. 100% would stay here again in a swim-up room.

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