All inclusive

Hilton Playa del Carmen, an All-inclusive Resort

Riviera Maya 5.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

Welcome to the all-new Hilton Playa del Carmen—an all-inclusive, adults-only escape from the ordinary, where you’ll delight in privacy and romance amid casual elegance, comfort and convenience. Located in the famed Riviera Maya region, and just steps away from the vibrant Fifth Avenue of Playa del Carmen, this beachfront resort features sweeping ocean views, palm-lined and white-sand beaches. They take pride in delivering life-long memories in a relaxing experience designed to meet your every need. Finally, a stress-free all-inclusive experience worthy of the legendary Hilton standards.

 

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Junior Suite
653 square feet
  • 1 king bed, or 2 double beds
Junior Suite
653 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Concierge service
  • Housekeeping
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV

Junior Suite Garden View
653 square feet
  • 1 king bed, or 2 double beds
  • Garden view
Junior Suite Garden View
653 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Concierge service
  • Housekeeping
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV

Junior Suite Pool View
653 square feet
  • 1 king bed, or 2 double beds
  • Pool view
Junior Suite Pool View
653 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Concierge service
  • Housekeeping
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV

Junior Suite Ocean View
653 square feet
  • 1 king bed, or 2 double beds
  • Partial ocean view
Junior Suite Ocean View
653 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Concierge service
  • Housekeeping
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV

Junior Suite Swim Up
653 square feet
  • 1 king bed, or 2 double beds
Junior Suite Swim Up
653 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Concierge service
  • Housekeeping
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV

Junior Suite Ocean Front
653 square feet
  • 1 king bed
  • Ocean view
Junior Suite Ocean Front
653 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Concierge service
  • Housekeeping
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only
Type Amenities
La Mejorada Bar, Lobby bar
Trade Winds Pool & Swim-up Bar Bar, Swim-up bar
Pelicanos Beach Bar Bar, Beach bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Room
  • Throughout the property
Type of restaurant Type of cuisine Open for Additional Information
Kalamata À la carte, Buffet Mediterranean Breakfast, Dinner, Lunch This restaurant provides both buffet and à la carte dining
Rincon Mexicano À la carte Mexican Lunch
Spice Buffet International Breakfast, Dinner, Lunch
Asiana À la carte Asian Dinner
Pelicanos À la carte Caribbean Breakfast, Dinner, Lunch
Maria Marie À la carte French, Mexican Dinner
Barefoot Snack bar International Breakfast, Lunch, Snacks
Aromas Café Coffee and Pastries Breakfast, Snacks
Chef’s Plate À la carte International Dinner Not included with all-inclusive plan, Reservations required
  • Suites: 524
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
Playa del Carmen
Riviera Maya, Mexico
52-984-877-2900
55 km from CUN
  • Beach front
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Outdoor pools: 2
  • Cabanas available ($)

Water sports

  • Non-motorized watersports: on site
  • Snorkeling: on site
  • Watersports centre: on site

Other sports

  • Aerobics: on site
  • Tennis courts: on site

Other activities

  • Daily activities: on site
  • Nightly entertainment: on site
  • Tranquility pool
  • Baggage check
  • Business centre
  • Concierge
  • Dry cleaning available ($)
  • Giftshop
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Tour desk
  • Wedding facilities available ($)

Location

Address
Playa del Carmen, Riviera Maya, Mexico
55 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 3 out of 5

Just ok

2010lovethesun (Boerne, Texas) on Jul 27, 2021

We were staying at the Hilton curio in downtown playa del Carmen and we did day passes to visit the Hilton playa del Carmen. We stayed here before when it was The Royal so we were familiar with the grounds. It was absolutely packed! We were there before 12 but couldn’t find a lounger at the pool and they were not even at full capacity due to covid!!! They had poor selections of alcohol for example the best vodka was absolute and they ran out of that quick!!! Very surprising for this level of a hotel. The gym is big but they only allowed 6 people in at a time, and we had to wear masks during our entire workout!!!! We did enjoy the coffee shop and the Asian restaurant. Unfortunately we will not return. Read my other reviews. There are so many better places to stay!

TripAdvisor users rated this property 4 out of 5

Great service

gladys618 (Jacksonville, Florida) on Jul 27, 2021

The only problem we encountered was that everything closed early and dinner reservations were not that easy to make. Staff was friendly and courteous, plus bartenders were very accommodating. Everything closed at 11 PM, and dinner reservations or sometimes required and difficult to make.

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