Overview
Welcome to the all-new Hilton Playa del Carmen—an all-inclusive, adults-only escape from the ordinary, where you’ll delight in privacy and romance amid casual elegance, comfort and convenience. Located in the famed Riviera Maya region, and just steps away from the vibrant Fifth Avenue of Playa del Carmen, this beachfront resort features sweeping ocean views, palm-lined and white-sand beaches. They take pride in delivering life-long memories in a relaxing experience designed to meet your every need. Finally, a stress-free all-inclusive experience worthy of the legendary Hilton standards.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Fully equipped Life Fitness® Center & Stott Pilates®, spinning, aerobics and yoga sessions
- Personalized check-in/check-out with welcome and departure refreshing cocktail and cold towel service
- Canopied shade beds & lounge chairs on the beach & at the pool, in-pool sun chaises and plush beach towels
- Exclusive Beach Cabanas upon availability
- Beach Butlers provide cold towel service, ice water, suntan lotion, newspapers, magazines and much more
- Gourmet Luxury All Inclusive restaurants with a la carte breakfast, lunch and dinner; “show cooking stations” for custom food preparation and an international buffet, including natural, low calorie, vegetarian and delicatessen-style menu choices
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- Balcony
- Coffee maker
- Jetted tub
- Lit make-up mirror
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Coffee maker
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow top mattress
- Black out drapes
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Pool view
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Coffee maker
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow top mattress
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Partial ocean view
- No more than 4 guests in the room
- Pillow top mattress
- Includes all the features of the Junior Suites plus better location with partial ocean views of the turquoise Caribbean
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- Pillow top mattress
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- Pillow top mattress
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
Amenities
Entrance
Lobby
Lobby
Reception
Aerial View
Aerial View
Exterior garden
Swim-out suites
Swim-up bar
Pool
Pool
Pool
Trade Winds bar
La Mejorada Bar
Kalamata Restaurant
Asiana Restaurant
Aromas
Rincon Restaurant
Pelicanos Restaurant
Chef's Plate
Fitness Center
Spa
Spa
Weddings
Weddings
Meeting Space
Meeting Space
Location
Reviews
Excellent Place for a Three or Four Day Stay in Playa del Carmen.
Kevin L (Dallas, Texas) on Apr 20, 2024
The Room: We stayed in a garden view swim-up. The room was spacious and well lit. The bed was comfortable, but the pillows deflated too easily and were not comfortable. We didn’t ask for new pillows as we were in the room for only two nights. Our swim-up pool was very nice. Wonderful to be able to just drop into the pool first thing in the morning or late at night. I do wish that the wait staff would have visited us more frequently while we were laying out. The Hotel: The building is well maintained. The staff are all friendly and kind. The coffee shop makes excellent coffee and has some tasty pastries available. The restaurants are good. We enjoyed lunch at Rincon and breakfast at Pelicanos was great! Loved the two little cats that roamed around those two restaurants. Spice is a good choice for decent food buffet. Asiana was very good, but for us the best thing there was the dessert. We ordered their banana dessert and their chocolate dessert and we combined them. So good! Cozumel: Go! Book first class on Ultra Mar via their website and walk to the terminal early in the morning to avoid being hassled by sales people. Rent a vehicle from HTL when you get to Cozumel and head to Punta Sur for lunch! Beautiful! The Beach: Not very good. Too many random people walking up and down the beach constantly. Too much seaweed. Not enough wait staff. The Transfer Service: Use CanaDian! They are so efficient and communicative and the Navigator was immaculate.
Close to Being Great
Todd I on Apr 20, 2024
Great - Friendly staff. Clean property. Asiana restaurant. Location. Good - Spice Buffet and most other food. Entertainment. (We played water volleyball and had over 20+ people involved but the person running the events took down the net because he had to put everything away -- way to ruin a good time). Room (the hot tubs in the room take a lot of space and I can't imagine most people use them after spending most of the day at the pool and the hot tubs they have there) Average - Drinks, Beach (have to go up the beach to actually get in water without dodging rocks/coral) Poor - Having to rent cabanas at the pool for $130 if you want to be near the pool. Otherwise, pool seating is limited and hard to find. The property is actually aware of the issue as they have you acknowledge a "no reserve" rule, but it isn't enforced. The cabanas completely surround the pool and include the chairs in the water in front of the cabanas.
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