All inclusive

Hilton Playa del Carmen, an All-inclusive Resort

Riviera Maya 5.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

Welcome to the all-new Hilton Playa del Carmen—an all-inclusive, adults-only escape from the ordinary, where you’ll delight in privacy and romance amid casual elegance, comfort and convenience. Located in the famed Riviera Maya region, and just steps away from the vibrant Fifth Avenue of Playa del Carmen, this beachfront resort features sweeping ocean views, palm-lined and white-sand beaches. They take pride in delivering life-long memories in a relaxing experience designed to meet your every need. Finally, a stress-free all-inclusive experience worthy of the legendary Hilton standards.

 

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Junior Suite
653 square feet
  • 1 king bed, or 2 double beds
Junior Suite
653 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Concierge service
  • Housekeeping
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV

Junior Suite Garden View
653 square feet
  • 1 king bed, or 2 double beds
  • Garden view
Junior Suite Garden View
653 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Concierge service
  • Housekeeping
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV

Junior Suite Pool View
653 square feet
  • 1 king bed, or 2 double beds
  • Pool view
Junior Suite Pool View
653 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Concierge service
  • Housekeeping
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV

Junior Suite Ocean View
653 square feet
  • 1 king bed, or 2 double beds
  • Partial ocean view
Junior Suite Ocean View
653 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Concierge service
  • Housekeeping
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV

Junior Suite Swim Up
653 square feet
  • 1 king bed, or 2 double beds
Junior Suite Swim Up
653 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Concierge service
  • Housekeeping
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV

Junior Suite Ocean Front
653 square feet
  • 1 king bed
  • Ocean view
Junior Suite Ocean Front
653 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Concierge service
  • Housekeeping
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only
Type Amenities
La Mejorada Bar, Lobby bar
Trade Winds Pool & Swim-up Bar Bar, Swim-up bar
Pelicanos Beach Bar Bar, Beach bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Room
  • Throughout the property
Type of restaurant Type of cuisine Open for Additional Information
Kalamata À la carte, Buffet Mediterranean Breakfast, Dinner, Lunch This restaurant provides both buffet and à la carte dining
Rincon Mexicano À la carte Mexican Lunch
Spice Buffet International Breakfast, Dinner, Lunch
Asiana À la carte Asian Dinner
Pelicanos À la carte Caribbean Breakfast, Dinner, Lunch
Maria Marie À la carte French, Mexican Dinner
Barefoot Snack bar International Breakfast, Lunch, Snacks
Aromas Café Coffee and Pastries Breakfast, Snacks
Chef’s Plate À la carte International Dinner Not included with all-inclusive plan, Reservations required
  • Suites: 524
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
Playa del Carmen
Riviera Maya, Mexico
52-984-877-2900
55 km from CUN
  • Beach front
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Outdoor pools: 2
  • Cabanas available ($)

Water sports

  • Non-motorized watersports: on site
  • Snorkeling: on site
  • Watersports centre: on site

Other sports

  • Aerobics: on site
  • Tennis courts: on site

Other activities

  • Daily activities: on site
  • Nightly entertainment: on site
  • Tranquility pool
  • Baggage check
  • Business centre
  • Concierge
  • Dry cleaning available ($)
  • Giftshop
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Tour desk
  • Wedding facilities available ($)

Location

Address
Playa del Carmen, Riviera Maya, Mexico
55 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 4 out of 5

Beautiful, quiet, friendly resort

stephanieaK1665TD (San Antonio, Texas) on Jun 18, 2021

Beautiful hotel. Rooms are nice and spacious. Food is good and drinks are plentiful. We enjoyed every restaurant with the exception of Asiana- the sushi was pretty terrible. Everyone is extremely nice and welcoming. If you’re looking for relaxation and peace and quiet, this is a great place to go! My only negative is that other than the pool, there really isn’t much to do at the resort. It rained for 3/5 days of our stay and there really wasn’t anything to do other than sit around and drink. Even on nice days, the beach isn’t great- it’s a public beach, very rocky and lots of seaweed. The water is typical gulf water- brown , not the blue Caribbean water. It is nice that it is right in the middle of shopping and restaurants if you want to go off property. Overall, a beautiful property and a nice experience!

TripAdvisor users rated this property 4 out of 5

Amazing Resort -- Kelp-Bombed Beach

ElJeffe_PDC2021 on Jun 18, 2021

Coming out of the pandemic, nothing could be better than traveling with 19 friends to an all-inclusive, adults ONLY resort on the Yucatan. The resort was spectacular and the food outstanding. Rooms were spacious, comfortable and clean. The staff was very friendly and helpful. We met hundreds of people from all over the globe and thoroughly enjoyed our time in the pool, the coffee shop, and the restaurants. A few issues did arise, however. First, no fault of the resort but the amount of kelp daily bombing the shoreline made the beach we paid to walk out onto virtually unusable. We ended up booking a wonderful excursion to Isla Mujeres, leaving from Cancun, just to enjoy a clean, white sand beach. Second, the checkin process was very slow. The front desk could learn much by sending managers to Las Vegas, Los Angeles or New York. The people at the front desk however were very nice and helpful when issues arose. My favorite employees of the week were Paco Loco and Edith at the Coffee Shop. The ladies at the spa were wonderful as well. The worst part of the trip was that my wife and I booked the JUNIOR SUITE SWIM-UP OCEANFRONT unit. We loved the unit but every time we tried to swim at night, with a little music playing (I'm 59 years old, haha), the security guards would walk up on us and tell us to knock it off. We began calling them the "Federalies." We booked one of the most expensive units but were disallowed from being able to use it. Despite the beach issues (hoping this is a temporary condition), we had a truly memorable stay.

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