All inclusive

UNICO 20˚87˚ Hotel Riviera Maya

Riviera Maya 5.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

Set on the stunning white beaches of Riviera Maya, UNICO 20°87° immerses guests in the culture of the region, from the locally-inflected cocktails and cuisines to the art in the rooms. Three unique pools and a holistic spa and wellness center drive home a sense of relaxed luxury, while exciting pop-up events insert a touch of spontaneity into the experience. This resort has officially become a member of The Leading Hotels of the World (LHW) and is now part of an elite and exclusive, curated collection of five star, distinguished hotels that offer unique travel experiences, as well as the highest level of product and service within the industry. 

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

448

Rooms

Alcoba King
624 square feet
  • 1 king bed
Alcoba King
624 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • TV
  • Flat Iron (on request)

Alcoba Swim-up Pool
624 square feet
  • 1 king bed
  • Garden or tropical view
Alcoba Swim-up Pool
624 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • TV
  • Flat Iron (on request)

Alcoba Ocean view
624 square feet
  • 1 king bed, or 2 queen beds
Alcoba Ocean view
624 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • TV
  • Flat Iron (on request)

Alcoba Ocean Front
624 square feet
  • 1 king bed, or 2 queen beds
  • Oceanfront
Alcoba Ocean Front
624 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • TV
  • Flat Iron (on request)

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only
Type Amenities
Palmera Lounge Bar, Cigar lounge Dance floor, Live DJs, Live music
Bar Balam Bar, Lobby bar Live DJs
Gin Time Bar, Restaurant bar
La Unica Bar, Swim-up bar
20.87 Bar, Swim-up bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Room
  • Throughout the property

Internet

  • In room wired
  • Business centre
Type of restaurant Type of cuisine Open for Additional Information
20˚87˚Restaurant À la carte, Buffet International Breakfast, Dinner, Lunch Dress code
Cueva Siete À la carte Mexican, Modern Mexican Dinner Dress code
Mi Carisa À la carte Caribbean, Italian Breakfast, Dinner Dress code
Mura House À la carte Asian Dinner Dress code, Reservations required
Café Inez Café Coffee and Pastries Snacks
La Botella À la carte International Dinner, Lunch ($)
  • Rooms: 448
  • Floors: 5
  • Built in: 2017
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water circuit available ($)
  • Yoga
CARRETERA FEDERAL 307 CHETUMAL-PUERTO JUÁREZ
QUINTANA ROO, MEXICO KM 256+100, SOLIDARIDAD 77710
529848757700
87 km from CUN
  • Beach front
  • Public beach
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited domestic and premium drinks
    • Unlimited international and domestic drinks

Pools

  • Outdoor pools: 3
  • Cabanas available ($)

Water sports

  • Non-motorized watersports: on site

Other activities

  • Arts and crafts: on site
  • Beach activities: on site
  • Daily activities: on site
  • Nightly entertainment: on site
  • 24 hour front desk
  • ATM available ($)
  • Baggage check
  • Business centre
  • Concierge
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Grocery items available ($)
  • Laundry services available ($)
  • Medical services available available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Parking
  • Photo shop available ($)
  • Shopping onsite available ($)
  • Tour desk available ($)
  • Valet parking
  • Wedding chapel available ($)
  • Wedding facilities available ($)

Location

Address
CARRETERA FEDERAL 307 CHETUMAL-PUERTO JUÁREZ, QUINTANA ROO, KM 256+100, SOLIDARIDAD 77710, MEXICO
CARRETERA FEDERAL 307 CHETUMAL-PUERTO JUÁREZ

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 5.0
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 4 out of 5

Nice resort, great pool service. Yet, stolen money and a couple rude restaurant Hosts!

Sully2345 (Murrieta, California) on Jul 27, 2021

So we spent the week at Unico and lived every aspect of our trip. The rooms, food , and MOST of the service was great. The pool service was fabulous! But where we had issues was with a couple of the restaurant hosts and the maids. The restaurant host Jefferson at 20:87 was a jerk. Completely rude about helping our party of 8 and our seating arrangements when we had no other problems the whole week. Also he chastised a member of our party about a mask only to be seen with out his. When that member called him out on it he gave a ton of attitude. We also had a similar issue about seating with the host at the Mexican restaurant on the second night we attended. No issues the 1st night. But the second night the host was completely rude. Even though that night it was a fixed menu and should have been easier to seat us together. We requested to speak to his boss and the his boss sat us with no issues and was also curious as to why he didn’t do it in the first place. The real kicker with the service though was that two parties in our group one of which was my wife and I had money stolen from our rooms. My wife had around $125 takes from her purse, and some friend had a $100 replaced with a fake bill. Yes, we should have used the safe but we did not. So of course due to the waiver we signed nothing was going to be done. They did tell my wife they would look up key scanners and cameras, however the process would take near 2 hours and would ultimately have no positive result anyhow. So we just let it go so we would not have to ruin our trip and take time away from our friends to chase down some money we wouldn’t get back anyway. Needless to say at minimum use the safe. A better option would be to use locks on your suitcase. It is a bummer that this happened because we otherwise had a over all positive experience at the resort.

TripAdvisor users rated this property 5 out of 5

Único hotel by Hardrock - Highly recommend!

Lmgarcia17 (Miami Springs, Florida) on Jul 26, 2021

Excellent service, majestic views, friendly staff, all in a beautiful boutique style (Adults only) hotel. We had an amazing experience. The dining was superb. We had tons of fun at the pool party with a live DJ, volleyball, and quick service staff. One of the best hotels I’ve stayed in, by far. Highly recommend It.

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