All inclusive

Valentin Imperial, Riviera Maya

Riviera Maya 5.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

Valentin Imperial, Riviera Maya is the perfect place to let go of your worries and enjoy living with the nature. The resort is designed in the style of an elegant Mexican hacienda, with touches of a rich colonial décor, set amid tropical and natural environment. This luxurious adults only resort is ideally located only 25 minutes from Cancun International Airport, 30 minutes from Cancun and 20 minutes from Playa del Carmen.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

540

Rooms

Deluxe Junior Suite
516 square feet
  • 1 king bed, or 2 double beds
  • Garden view
Deluxe Junior Suite
516 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV
  • Complimentary toiletries
  • Nespresso coffee maker
Additional details

If selecting Privilege room categories at time of booking, additional amenities include:

  • Private check-in and check-out at the Valentin Privilege Lounge
  • Pre-arrival concierge services by emailing privilege.vim@valentinmaya.com
  • Early check-in and late check-out (subject to availability)
  • Bottle of sparkling wine upon arrival
  • Fruit basket & petits fours once per stay
  • In room fresh flowers once per stay
  • In-room top shelf liquor and wine selection (menu available with the Privilege Concierge)  
  • Beach bag
  • Lobster included at any of the à la carte restaurants
  • Restaurant reservations through the Privilege Club concierge if desired
  • Reserved lounge chairs under guests name at pool or beach
  • Exclusive access to Privilege Lounge (7:00am - 11:00pm) with:
    • Premium Wi-Fi
    • Concierge service
    • Ultra premium bar service
    • Light snacks (7:00am - 9:00pm)

Golden Junior Suite
656 square feet
  • 1 king bed, or 2 double beds
  • Pool view
Golden Junior Suite
656 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV
  • Complimentary toiletries
  • Nespresso coffee maker
Additional details

If selecting Privilege room categories at time of booking, additional amenities include:

  • Private check-in and check-out at the Valentin Privilege Lounge
  • Pre-arrival concierge services by emailing privilege.vim@valentinmaya.com
  • Early check-in and late check-out (subject to availability)
  • Bottle of sparkling wine upon arrival
  • Fruit basket & petits fours once per stay
  • In room fresh flowers once per stay
  • In-room top shelf liquor and wine selection (menu available with the Privilege Concierge)  
  • Beach bag
  • Lobster included at any of the à la carte restaurants
  • Restaurant reservations through the Privilege Club concierge if desired
  • Reserved lounge chairs under guests name at pool or beach
  • Exclusive access to Privilege Lounge (7:00am - 11:00pm) with:
    • Premium Wi-Fi
    • Concierge service
    • Ultra premium bar service
    • Light snacks (7:00am - 9:00pm)

Golden Junior Suite Swim-up
656 square feet
  • 1 king bed
  • Pool view
Golden Junior Suite Swim-up
656 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV
  • Complimentary toiletries
  • Nespresso coffee maker
Additional details

If selecting Privilege room categories at time of booking, additional amenities include:

  • Private check-in and check-out at the Valentin Privilege Lounge
  • Pre-arrival concierge services by emailing privilege.vim@valentinmaya.com
  • Early check-in and late check-out (subject to availability)
  • Bottle of sparkling wine upon arrival
  • Fruit basket & petits fours once per stay
  • In room fresh flowers once per stay
  • In-room top shelf liquor and wine selection (menu available with the Privilege Concierge)  
  • Beach bag
  • Lobster included at any of the à la carte restaurants
  • Restaurant reservations through the Privilege Club concierge if desired
  • Reserved lounge chairs under guests name at pool or beach
  • Exclusive access to Privilege Lounge (7:00am - 11:00pm) with:
    • Premium Wi-Fi
    • Concierge service
    • Ultra premium bar service
    • Light snacks (7:00am - 9:00pm)

Golden Superior Junior Suite
656 square feet
  • 1 king bed
Golden Superior Junior Suite
656 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV
  • Complimentary toiletries
  • Nespresso coffee maker
Additional details

If selecting Privilege room categories at time of booking, additional amenities include:

  • Private check-in and check-out at the Valentin Privilege Lounge
  • Pre-arrival concierge services by emailing privilege.vim@valentinmaya.com
  • Early check-in and late check-out (subject to availability)
  • Bottle of sparkling wine upon arrival
  • Fruit basket & petits fours once per stay
  • In room fresh flowers once per stay
  • In-room top shelf liquor and wine selection (menu available with the Privilege Concierge)  
  • Beach bag
  • Lobster included at any of the à la carte restaurants
  • Restaurant reservations through the Privilege Club concierge if desired
  • Reserved lounge chairs under guests name at pool or beach
  • Exclusive access to Privilege Lounge (7:00am - 11:00pm) with:
    • Premium Wi-Fi
    • Concierge service
    • Ultra premium bar service
    • Light snacks (7:00am - 9:00pm)

Emerald Junior Suite
624 square feet
  • 1 king bed
  • Oceanfront
Emerald Junior Suite
624 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV
  • Complimentary toiletries
  • Nespresso coffee maker
Additional details

If selecting Privilege room categories at time of booking, additional amenities include:

  • Private check-in and check-out at the Valentin Privilege Lounge
  • Pre-arrival concierge services by emailing privilege.vim@valentinmaya.com
  • Early check-in and late check-out (subject to availability)
  • Bottle of sparkling wine upon arrival
  • Fruit basket & petits fours once per stay
  • In room fresh flowers once per stay
  • In-room top shelf liquor and wine selection (menu available with the Privilege Concierge)  
  • Beach bag
  • Lobster included at any of the à la carte restaurants
  • Restaurant reservations through the Privilege Club concierge if desired
  • Reserved lounge chairs under guests name at pool or beach
  • Exclusive access to Privilege Lounge (7:00am - 11:00pm) with:
    • Premium Wi-Fi
    • Concierge service
    • Ultra premium bar service
    • Light snacks (7:00am - 9:00pm)

Silver Superior Junior Suite
516 square feet
  • 1 king bed
  • Garden view
Silver Superior Junior Suite
516 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV
  • Complimentary toiletries
  • Nespresso coffee maker
Additional details

If selecting Privilege room categories at time of booking, additional amenities include:

  • Private check-in and check-out at the Valentin Privilege Lounge
  • Pre-arrival concierge services by emailing privilege.vim@valentinmaya.com
  • Early check-in and late check-out (subject to availability)
  • Bottle of sparkling wine upon arrival
  • Fruit basket & petits fours once per stay
  • In room fresh flowers once per stay
  • In-room top shelf liquor and wine selection (menu available with the Privilege Concierge)  
  • Beach bag
  • Lobster included at any of the à la carte restaurants
  • Restaurant reservations through the Privilege Club concierge if desired
  • Reserved lounge chairs under guests name at pool or beach
  • Exclusive access to Privilege Lounge (7:00am - 11:00pm) with
  •  Premium Wi-Fi   
  •  Concierge service
  • Ultra premium bar service
  • Light snacks (7:00am - 9:00pm)

Amenities

  • Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only
Type Amenities
Sun Bar
Heaven & Earth Bar, Swim-up bar
Sunrise & Sunset Bar, Beach bar
Martini Bar Bar, Lounge
Don Miguel Bar, Lounge, Piano bar
Salon Partagás Bar, Cigar lounge
Sports and Music Bar Bar
El Palenque (Theatre Bar) Bar
La Plaza Espana Bar, Lounge Live music
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Room
  • Throughout the property

Internet

  • In room wired
Type of restaurant Type of cuisine Open for Additional Information
Le Marché Buffet International Breakfast, Lunch
Mar À la carte Seafood Dinner
Tierra À la carte American Dinner
L'Olivo À la carte Italian Dinner Dress code
L'Alsace À la carte French Dinner Dress code
Ginger À la carte Japanese Dinner Dress code, Reservations required
La Hacienda À la carte Mexican Dinner Dress code
Mar y Tierra Buffet International Breakfast, Lunch This restaurant provides both buffet and à la carte dining
Taman Sari Restaurant À la carte Asian Dinner Dress code
The Corner À la carte Gourmet Dinner ($), Dress code
  • Rooms: 540
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
  • Yoga
  • Pilates, Zumba, Aqua Force and Pool biking
Carretera Federal 307 Chetumal
Puerto Juarez KM 311+500, Mexico 77710
52-984-206-3660
35 km from CUN
  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks

 Please note: A surcharge will be applied for all lobster dishes served at the lobster specialty restaurant. The extra cost is $50 USD (plus tax), per serving.

Romantic dinners are also available for an additional charge

 

Pools

  • Outdoor pools: 3

Water sports

  • Dive shop: on site ($)
  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Snorkeling: on site

Other activities

  • Daily activities: on site
  • Games room: on site
  • Catholic wedding chapel
  • Concierge
  • Giftshop available ($)
  • Meeting facilities available ($)
  • Tour desk
  • Wedding Gazebo

Location

Address
Carretera Federal 307 Chetumal, Puerto Juarez KM 311+500, 77710, Mexico
34 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Wonderful place!

peggymS7475AU on Jun 16, 2021

Staff is top notch! The accommodations are clean and comfortable. Food is the best of any all inclusive we have visited. I can’t say enough to express how wonderful this resort is. We have now been there 5 times and it never disappoints.

TripAdvisor users rated this property 5 out of 5

Phenomenal!

johnrF8039GM on Jun 16, 2021

If you haven't visited VIRM, it is a must. We just returned from our second visit and truly when they say "Welcome Home", they mean it. From the moment you step foot out of the shuttle upon arrival until set foot once again as you depart.... everything is first class. The rooms are large and beautiful, the food is wonderful (coming from a guy who is a bit hard to please), the service is above 5 star. As an all inclusive, adult only retreat.... it is a "must go", Kudos to some of our great staff (now family as we call them). Yolanda, who is always where you need her, and when. Fernando at La Hacienda (ask for him, enough said!). Jorge at La Marche' is probably the best server on the planet. Daniel at the Martini bar, ask for his Cadillac margarita. The beaches are beautiful (even when the seaweed doesn't want to be nice!). Each little cabana has 2 lounge chairs and space out so you don't hear the people next to you. The sand is pristine white! You will feel like you have been transported to another planet. The grounds of the VIRM are immaculate and landscaping is detailed to perfection. Even in the rain (yes it does rain in paradise, but not for long, except in a hurricane!) the grounds are beautiful and relaxing. We sat in one of the porches during a brief rain and it was incredibly relaxing to watch the rain fall off the roof into one of the many canal ponds. For those that like to have a drink, from time to time.... you are no more than a 2 minute walk from one of the bars. Well maybe more than 2 minutes depending on how much you've already had to drink! The pools are amazing. The large pool is definitely the more "active" pool. That is where the pool events happen, they serve lunch daily (hamburgers, etc...) which is nice so you don't have to leave to go one of the restaurants. Activities are fun and inclusive, albeit a bit loud.... join, watch, or like me, go to the beach and take a nap! I'm not a party pooper, but I come there to get away with my wife so the more time we have alone is a plus. I won't give a review of the restaurants, just because I'm not that good at retelling what I experience when I eat. Maybe my wife will add to my post, she's better at that. Literally I could go on and on about this place. The reason we originally went was that we have close friends who have bee to 20+ resorts around the world..... the last 14 times of the 40ish places have been at the Valentin. 'Nuf Said.... this place is that good. PS. Let's talk COVID, since everyone else is. The VIRM has a very well established cleaning and sanitization protocol that includes a special certification. Hand and feet sanitizers are everywhere, even in places where you wouldn't expect. The staff is currently wearing masks and shields (bless their hearts), but guests have the option. Actually we didn't see any guests with a mask and felt perfectly safe.

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