All inclusive

Viva Wyndham Maya

Riviera Maya 3.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

This magnificent resort offers a culturally inspired ambiance, a high–energy atmosphere and international accents on both food and service. The 604-room beachfront resort Viva Wyndham Maya delivers an unforgettable all-inclusive vacation experience. Featuring an extensive array of day and nighttime diversions, Viva Wyndham Maya is the perfect choice for couples, singles, dive enthusiasts or anyone seeking the vacation of a lifetime.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3:00 p.m.

Check out

12:00 p.m.

Rooms

604

Rooms

Superior Room
  • 1 king bed, or 2 queen beds
Superior Room
Featured amenities
Included in all rooms
  • A/C
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-fridge
  • Phone
  • Safe ($)
  • TV
  • Balcony or terrace

Superior Deluxe Room
  • 2 queen beds
  • Garden view
Superior Deluxe Room
Featured amenities
Included in all rooms
  • A/C
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-fridge
  • Phone
  • Safe ($)
  • TV
  • Balcony or terrace

Amenities

  • Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
  • Amphibious wheelchair

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Playground

Viva Kid's Club

Open from: 8:00 a.m. to 10:00 p.m.
Age range: 4 to 12
The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 12
Type Amenities
Lobby Bar Bar, Lobby bar
Check-in time: 3:00 p.m.

Check-out time: 12:00 p.m.

Wi-Fi

  • Lobby
  • Select public areas
  • Room
Type of restaurant Type of cuisine Open for Additional Information
La Terraza Buffet International Breakfast, Dinner, Lunch
Hacienda Don Diego À la carte Mexican Dinner Reservations required
Portofino À la carte Mediterranean Dinner Reservations required
Miramare À la carte Italian, Pizzaria Dinner Reservations required
Viva Cafe À la carte Fusion international and modern Dinner Reservations required
El Arrecife Snack bar Snack bar Snacks
  • Rooms: 604
  • Fitness centre: on site
  • Salon: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)
Avenue Xaman-ha, Manzana 5 Lote 1
Fraccionamiento Playacar
Playa del Carmen, Quintana Roo, Mexico 77710
52-984-873-4600
60 km from CUN
  • 24 hour all-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited domestic drinks

Pools

  • Activity pools: 1
  • Adults only pools: 1
  • Jetted pools: 1
  • Kids pools: 1

Water sports

  • Dive shop: on site ($)
  • Non-motorized watersports: on site

Other sports

  • Bicycles: on site
  • Climbing wall: on site
  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Nightly entertainment: on site
  • Disco
  • Climbing wall, archery and trapeze
  • Currency exchange
  • Giftshop available ($)
  • Laundry services available ($)
  • Medical services available available ($)
  • Meeting facilities available ($)
  • Parking
  • Photo shop available ($)
  • Tour desk available ($)

Location

Address
Avenue Xaman-ha, Manzana 5 Lote 1, Fraccionamiento Playacar, Playa del Carmen, Quintana Roo, 77710, Mexico
Playacar, Playa del Carmen

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

BEST STAFF - THANK YOU TRAPEZE AND WATER SPORTS TEAM!

sfraser18 on Jun 10, 2021

You get as much out of Viva Wyndham Maya as you put in...I visited this resort with three of my best friends and we had a BLAST. Sure, the food, drinks, and room were fantastic, but what truly made our stay special were the staff. We stayed at the resort the entire time - we didn't do any excursions - but I loved every second of it. On my second day, I noticed that they offered inclusive trapeze classes for adults. I signed up, and within an hour I was flying! Mauricio is such an elegant trapeze artist and an incredible teacher. Emanuel is so kind and patient - he had only been doing trapeze for a few years, but he looks like a professional! And Jian Carlos (Pina) is hilarious, strong, and also an incredible dancer! They were so welcoming and I trusted them so much. They had the best attitude towards everyone - doesn't matter if you're a beginner or experienced - and you can tell they have such a great dynamic between themselves. Thank you! The water sports team is also incredible. Erick is such a sweetheart - he taught all four of us how to windsurf. He was so patient and encouraging even though we kept falling down. He would come over to our beach chairs and talk to us whenever he wasn't busy - that shows you just how friendly the staff is! Marco is such a high-spirited, energetic guy too. He taught me acrobatic skills on the beach without me asking him too - his happiness is contagious! And Hugo is an incredible dancer who puts on a fantastic show for us every night. Without this staff, I don't know what we would have done. They truly made every day so magical. All of us woke up excited to see them and talk to them because they were so welcoming. You should visit this resort soon to meet them - they all have big dreams and will move on to do incredible things with their lives and careers, so go and meet them before it is too late! We love our Viva family - thank you for the best week EVER! :)

TripAdvisor users rated this property 5 out of 5

Awesome holidays

C1485NJkatarzynam on Jun 09, 2021

Awesome holidays! - Check-in was slower than always but we have received also drinks and we could use all facilities before we received room cards (as we were earlier than Check-In) which is great. - Rooms are not very modern but you have everything you need, they are clean and very spacious - All Inclusive - awesome! Food is great - have no idea why there are so many negative comments. Everything was super tasty. A lot of different possibilities, everyone should find good food for themselves - Animations, extra activities - awesome! Sexy Jonathan ;-) Cynthia, Liv (Liz?) - awesome Aquafitness - lot of fun. I am just super sad that I didn't use Zumba, Yoga and Dance classes - next time! - Service - everyone is very polite and happy to help, they are smiling and make sure that your stay is pleasant. - Location - we have been in Playa del Carmen by foot few times and it is easy to go there - nice walk (around 25 minutes). It is also very safe, you will find everything you need. In general, our stay was great and we are sad that it took only 12 days. We have promised ourselves that we will be back there and take more friends and family with ourselves to enjoy it with or closest ones. Thank you very much for making our holidays (during COVID pandemic) safe and perfect! Love it!

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