Infinity Bay Spa & Beach Resort offers luxurious accommodations and amenities on Roatán’s award-winning West Bay Beach, one of the top 10 beaches in the world. Underwater adventures abound with the world’s second largest barrier reef less than 50 feet from shore. Whether you are looking for an action-packed vacation or a relaxing, romantic getaway, the options for unforgettable stays are infinite.
This is our second visit to the resort and this time we stayed 2 weeks. Danery at the reception desk has been a tremendous help to me and my husband who is in a wheel chair. We really love this place! Thanks everyone!
Trip #9. Lots to say....
Oct 04, 2021
This is trip #9 for me. I'm going to write all the great things to start, and then the less than stellar things to finish.
This hotel has the best location on west bay, with the best part of the beach (no boats) combined with rooms that are very close to the water (even the ones furthest away!) It simply doesn't get better than this.
Beach: Swept/raked/cleaned daily. Plenty of beach chairs and it looks like they're adding a deck for more chairs by building 1. No problem getting chairs.
Pool: Huge, clean, and warm. Great for nights.
Food and Beverage (breakfast): A great breakfast with plenty of options and superb service. The servers provide you the buffet food, and keep the place spotless.
Food and Beverage (lunch/dinner) : Oh. My. God. It has gotten so much better every time we return. Well done! The menu now has two platters (look under appetizers!) that are fantastic. And the waitstaff remembers my name and my order.
Dive shop guys: I only dropped in to ask a question, but very helpful.
Housekeeping: I chose daily, and left a tip daily, but she was so helpful and friendly.
Snorkeling: Best in the world (or at least my part of it!).
Oh, and the desk staff? So helpful, well trained.
I can honestly say there is no "Island Time", "Manana (tomorrow)" or "No problem (not my problem)" attitude from the staff at this hotel. They're all looking to provide timely assistance and service...All, from desk, housekeeping, restaurant, kitchen, repair, security, bar..... Great job.
The only things I felt could be improved...
1. They added a few restaurant tables that block the beach entrance by building 1. I know it's picky but I felt like I was always dodging these tables.
2. Security is excellent (I left my go pro out at the beach accidentally when we went to breakfast, in plain sight. Was there when we returned), but there's only 1 guy, and the vendors know when he is not in place, and will get a bit more aggressive when they're not around. Especially the the child vendors.
***These are both very minor things, and believe me, I'm already thinking about trip #10!