All inclusive

Bahia Principe Grand El Portillo

Samana 4.5

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Overview

This resort is nestled amid lush gardens and on a beautiful white sand beach with calm crystal blue waters. A natural reef in front of the hotel makes the water calm and perfect for children. The hotel offers a refined elegance and all-inclusive luxury on the incredible Samana peninsula. This resort is perfect for families.

The Bahia Principe Grand El Portillo Resort is located 33 kilometers from the Samaná El Catey International Airport and 183 kilometers from the Puerto Plata International Airport. Transfer times will vary accordingly.

Check in

3 p.m.

Check out

12 p.m.

Rooms

606

Rooms

Standard Room
  • 1 king bed, or 2 double beds
  • No more than 3 guests in the room
Standard Room
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
  • Balcony or patio

Junior Suite Superior
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Junior Suite Superior
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
  • Balcony or patio

Amenities

  • Child care services available ($)
  • Waterpark

Mini-club

 
Age range: 4 to 12
The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 12
Type Amenities
Lobby Bar Bar, Lobby bar
Pool Bar Bar, Pool bar
Snack Bar Bar
Disco - located at the Pueblo Principe Nightclub
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Room
  • Throughout the property
  • 24 hr unlimited Wi-Fi
Type of restaurant Type of cuisine Open for Additional Information
Principal Las Dalias Buffet International Breakfast, Dinner, Lunch
Las Olas (available from 10:30am to 6:30pm) Snack bar International Snacks
El Pescador À la carte Seafood Dinner Dress code, Reservations required
Orquidea À la carte Gourmet Dinner Dress code, Reservations required
Portofino À la carte Italian Dinner Dress code, Reservations required
Rodizio À la carte Caribbean Dinner
  • Rooms: 606
  • Fitness centre: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
Ctra las Terrenas-El Limón Km.4
Frente al aeropuerto,El Portillo
Las Terrenas, Dominican Republic
809-240-6100
33 km from AZS
  • Beach access
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited domestic drinks

Pools

  • Freshwater pools: 2
  • Jetted pools: 1

Water sports

  • Non-motorized watersports: on site ($)
  • Scuba diving: on site ($)
  • Snorkeling: on site
  • Watersports centre: on site

Other sports

  • Tennis courts: on site

Other activities

  • Daily activities: on site
  • Currency exchange
  • Giftshop
  • Laundry services available ($)
  • Shopping onsite
  • Free Wi-fi in the lobby

Location

Address
Ctra las Terrenas-El Limón Km.4, Frente al aeropuerto,El Portillo, Las Terrenas, Dominican Republic
33 km from Samana International Airport (AZS)

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 3 out of 5

Poor services for elderly handicapped people or disable

Leotravel1st (Lake Worth, Florida) on Jun 29, 2022

This is what I wrote to the Ministry of Tourism. We stayed at Bahia Principe Grand El Portillo for four (4) nights. My parents are handicapped they cannot walk too fast nor cannot climb a golf cart to be transported. The hotel does not have any accommodation for these types of needs. We asked for a wheelchair a month before we got there, but nothing was offered and when I asked about it, the front desk agent told me that I have to pay $15.00 dollars. Am not sure if it was daily or for the whole stay. We have stayed in many others hotels in Punta Cana and Bavaro and have never had this problem. Being a resident US Citizen from USA makes me mad because in USA that type of poor service wouldn't happen and the whole hotel would have been fined or closed for "discriminating" unintentionally handicapped elderly people. We stayed there from June-19 to the 23 2022. We also experienced a terrible bad attitude from a waiter named Francis (bald head guy) with white skin about 6ft tall or less. Some of your male waiter and server (the food server) have an issue with Dominican American or Dominican locals, as soon as they hear that you speak Spanish and the same dialect their service attitude change immediately, and talk with a humiliating attitude. My wife Arlenny De Jesus experienced that with Francis. I told a few other servers about it. There were many other good servers that went above and beyond with their services and they received good tips from me, Leonardo, We stayed in rooms 19103, 19205, 19204 and 19206, and 20105.

TripAdvisor users rated this property 5 out of 5

Great week, Villa 12 room 12107.

marlonm38 (Orlando, Florida) on Jun 13, 2022

We traveled with a 4-year-old and 5-year-old the highlight of our trip is the many activities that were offered for our kids, having been to Punta Cana 4 different times we were looking for something more relaxed and this resort was on point. Beba from entertainment was always on point with the kids, she is a joy to be around. Beba Thank you for everything Liam and Marlon still talk about you from time to time. The pool is big and Armando is a hardworking man, he’s always making great drinks. The beach is amazingly better than Punta Cana, the chair situation is a nightmare, would usually go for a run around 630 in the morning and they would be people reserving chairs around this time and leaving for breakfast. Not a bother just learned my lesson on the first day. Quick little tip a river 10 minutes is walking on the beach, amazing you get a beach and river all in one place, Gotta love Samana. Restaurants are a much better option for dinner time, my favorite was the French to the manager Ardenis (Pelito) Amazing operation you are doing I never waited a long time for anything, nor were our glasses empty. Same with the Italian (Cabeza) you both are great managers. Greek is not bad of a wait, and the servers are great All the other restaurants are a complete nightmare, always a nightmare with long waits, and the food is sometimes cold. The room, like any other all-inclusive room, we were only in the room to sleep. All other staff were great, golf carts were a hit or a miss the majority were good, one instance was that a driver went by my villa, we asked to stop and he replies that he was on a hurry that he couldn't stop because he was on his way to the lobby, well karma sometimes can bite you when you least expected it. We walked to villas down and the same driver had stopped to pick up someone else. Now this time he waited for us. :) On the first night, our bathtub jets didn't work, we request for them to fix but that never got taken care of. Night entertainment was very good, other than the lights, and music going off at 11 pm, cleaners don't care if you seating chatting with other hotel guests they will do their thing by kicking you out from where you’re seated. The buffet was good when the managers are working. When they aren’t working servers would not even give you eating utensils unless you asked for them.

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