Bahia Principe Grand El Portillo reviews
8158 TripAdvisor reviews
A truly beautiful week!
Nat P on Mar 23, 2024
We travelled here for one week with another family for a late March break trip! Kids aged 13,12 and 10! What a great holiday! We had building 10 which was a little walk to the lobby and beach, however it came with its own pool and bar! The room was large and clean! The grounds are absolutely beautiful, the flowers, trees, the scent of flowers and ocean! The kitty ?? cats are adorable, clean and a highlight for the kids! They named them all. ?? The food was above average, always lots of food and so tasty ?? lots of options! We are the beach buffet for lunch, amazing views! The A La Carte restaurants all had something great to offer, our favourite was the Greek! The tangine dish was to die for! We had one rainy day and the sports bar was a great place to hang out. The kids loved the teen club and used it daily to take a break from the heat! About out to Ruth at the kids club! She is absolutely amazing, sweet qnd caring! The kids loved her! The beach was stunning!! Just stunning…take a walk to the right go all the way to the end and you’ll come across a river running into the ocean and the most beautiful piece of ocean ?? I’ve seen! Armando at the beach bar always had a smile on his face ?? we truly enjoyed everyone that we interacted with. The beach is calm and has lots of coral where you can enjoy some nice snorkelling! We look forward to returning to Bahia El Portillo ????!
Very relaxing stay at El Portillo
368henri_ttes (Curacao) on Mar 23, 2024
We had a very relaxing stay at Bahia Principe Grand El Portillo. The gardens and beach are beautiful, the rooms are fine, we enjoyed the food and drinks. The spa is good, I enjoyed my massage. Staff work very hard and are very nice. The region Samana is great, with rocky hills (great views of the ocean from high up), tropical rainforest, waterfalls and long beaches just for you. And from January - March you can see whales in the Samana Bay. The nearby town Las Terrenas has some nice restaurants and bars.
Exquisite Dining, Exceptional Service: Bahia Principe El Portillo Resort Review
JeffyJeffMontreal (Montreal) on Mar 22, 2024
Bahia Principe El Portillo Resort exceeded all expectations. The food was superb, offering a diverse range of delicious options. The service was impeccable, with staff going above and beyond to ensure a memorable stay. From check-in to check-out, every moment was met with warmth and professionalism. The overall experience was nothing short of incredible, leaving us with cherished memories and a desire to return. Special thanks to the staff: Diana, Jorge, Loren, Yohania, Adriana, Geraldo "Mini Cooper", Ana Cristina, Dexter, José Manuel
Mostly good but some bad
Jordy180 (Vaughan, Canada) on Mar 22, 2024
El Portillo is a typical resort of the Bahia Principe chain. The resort in general was a little crowded but it was march break, so understandable. I am a club member with this chain with multiple previous visits. Was hoping they would take my pre-arrival accommodation request seriously. Nope, shuffled to the back of the resort near the road and had to ask repeatedly for connecting rooms. Room itself was fine in a newer block (block 26), but the fan and balcony light did not work and were not fixed despite my calls to concierge. TV had no English movie channels that I could find. Mostly Spanish channels. Room service - fine. The waterfall excursion we took was rough - it turns out the local guides were not paid and had to be reimbursed with generous tips - confusing to work out because they spoke little English and led to an uncomfortable end to the trip as they squabbled among themselves to distribute what we gave them. This is on not only Bahia Principe but with Air Transat and Air Canada - give these people a share of what we paid at the resort for goodness sakes. To make these poor locals 'volunteer' is sad. On the good side resort staff was friendly, my stomach stayed healthy this time, the a la carte's were enjoyed, the beach on the 2 of 7 days it was not rather windy was great for snorkeling in the shallow reefs off shore, lots of activities and good, solid entertainment. There is kite surfing on the nearby point, which looked like loads of fun for the brave-hearted.
Great experience
matjack (Quebec) on Mar 21, 2024
I spend 1 week in early march with wife and kids (5-6-2 years old). Great experience. The food is excellent : great choice from smoked salmond to french fries, tons of vegetable and fruit. There is a pasta bar, usefull for kids. The pools is great. The beach is a bit crowed, if you want some more place you can walk in either direction outside just past the resort and it is very quiet. The beach get windy in the afternoon, a 3pm there is not much fun to stand there... thats when the kitesurfer have fun. They are far away from the swimming area and don't intefer with swimmer. The snorkeling is good and very close from the beach. The best area I found was at the extrem right when you face the water. There is a lot of chair at the pool and beach, but at 10-11 am it can be hard tu find a few chair for a family. It is stupid car most of the chair are fill with towel and not by guest. Feel free to lay on some reserve chair, just give it back if the owner get back. For tips you can use US money, or change other currency to dominican $. There is a casher at the lobby. Most guest use US money. The circus show is excellent.