Exuding luxury, this jewel in the Bahia Collection is a stunning beachfront resort located on its own island. It is a quaint, romantic, relaxing, true getaway. The service level and attention to detail goes beyond expectation and makes it a perfect holiday choice.
The Bahia Principe Luxury Cayo Levantado Resort is located 55 kilometers from the Samaná El Catey International Airport and 206 kilometers from the Puerto Plata International Airport. Transfer times will vary accordingly.
Round-trip airport transfers
24 hour room service
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
I booked two reservations direct through the hotel for this resort in September of 2020 for February 2021. One week before our flight Bahia Principe emailed that our reservation was cancelled due to Covid. I had to scramble to find another hotel for our flights. That was the worst of it though. We had deposit on our 100% cancellable reservations. No one answers the customer service phone or email for this company. It’s been over two months, I was told over the phone two months ago I would receive a refund for both cancelled reservations. I still have not or have been able to get any one to answer my emails or calls. I have opened a dispute with my card and since only gotten one of the refunds. Still no one responds as I am still missing one refund for the other reservation which was on a different credit card. Horrible customer service. I wish I had gone through Expedia and not had this terrible headache. Hopefully now someone will get back to me about a refund for a reservation they cancelled.
(Eau Claire, Wisconsin)
Dec 27, 2020
We look for really unique Caribbean vacations, and this definitely was one we’ll never forget. Cayo was such a beautiful island. We loved our room in the main building with a patio the size of another entire room. The staff was lovely and really went above & beyond to ensure we were taken care of. The food was great, especially in the evenings at the variety of restaurants. We enjoyed snorkeling and scuba diving, walking the property, meeting cool people and relaxing on the gorgeous beach. You definitely feel like you’re off the beaten path on your own private island. It was romantic & serene, also fun to take part in evening activities and hit up the beach bar at the public beach at night for drinks, music & dancing. Not sure how anyone could say a negative word about this place, to be honest. We shall return one day to make more memories and would love to bring our kids here as well.