(Los Angeles, California)
Sep 22, 2023
Rene helped me make reservations at The Lodge Torrey Pines, and she has customer service down to an art! She was so knowledgeable, friendly and kind! It was a pleasure to have someone so pleasant and professional to represent such an elite, 5-star hotel. I hope she gets a raise and praise for a job well done! I’m confident my trip will be exceptional, as Rene has laid out a perfect beginning.
Great customer service and reservation experience.
Sep 21, 2023
This was the most knowledgeable and friendly reservation and customer service experience I’ve ever had. Worked with Victor to manage and help me through a complicated reservation. Looking forward to having him assist in our stay next year!!
Best Reservations Experience Ever!!
Sep 14, 2023
Renee Stauffer goes above and beyond to make certain her guests have an amazing experience at The Lodge at Torrey Pines. She listens to her clients and understands what is important to them. Then she makes the extra effort to create the best trip possible. We can’t say enough great things! Thank you!
Top drawer hospitality still exists!
Sep 11, 2023
You know you’re in for a treat when the Valet’s hospitality is amazing. And it gets better at the reception desk and the nearby concierge desk, followed by room service and the restaurant wait staff. Who knew this even existed anymore?
The property is immaculate and cozy at the same time. Our room was beautiful with esthetically thoughtful touches throughout. The vistas were stunning.
The location was minutes from La Jolla Music Institute venue, The Lot movie theater complex, Caroline’s dining on the beach and a walk on that same beach.
Looking forward to returning!
Beautiful venue for our family wedding!
Sep 11, 2023
We didn't stay at the lodge but we partook in a wedding celebration and reception afterwards. The setting with the golf course in the Pacific Ocean behind us at sunset was very pretty. The lodge was grand with it wooden beams and it's beautiful furniture. The food served was very good. My one constructive criticism is that in areas where there was an after wedding reception and then later on after party gathering with a dance floor, there were not nearly enough seats available for those to sit down. If you were not dancing, you were standing most of the night (in your uncomfortable high heels… in my case) unless you have access to the few chairs that were available among the large crowd. It was just too much standing and no other real option for much of the night. Overall, however it was a great venue for a wedding and I would recommend it!