Claremont Club & Spa, A Fairmont Hotel reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 3.5

2021 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Wonderful girls getaway and SUPER helpful staff!

schleekristen (Marina del Rey, California) on Jan 18, 2023

My girlfriends and I had a wonderful time during our stay. Facilities were excellent, food was delicious and best of all, Robin in guest services helped send an accidental Amazon package home to me as a courtesy. Staff that goes above and beyond ensures we’ll be back to visit the Claremont. Thanks again!!

TripAdvisor users rated this property 1 out of 5

No room service 3 days a week

Jeremy89321 on Jan 16, 2023

There were very limited dining options 3 days a week, and guests were not told this prior to booking or at check in. Bathroom was not clean. This was a very expensive hotel, and a relatively hard to reach hotel not to have basic 'luxury resort' amenities.

TripAdvisor users rated this property 5 out of 5

Excellent care, luxurious comfort

BaristaBarb (Oregon) on Jan 07, 2023

Everything is beautiful, staff was attentive and kind. I love that everyone seems to walk into the neighborhood from the hotel. We managed to squeeze in a couple of rounds of tennis between showers. We weren't able to get in with the spa as holiday hours were reduced, including tennis courts and pools. But we also got a deal on the room! The only surprise charge was for parking, had to pay for valet the first night as lot was full. Can't wait to come back.

TripAdvisor users rated this property 4 out of 5

Unexpected Stay

hannesberg (Zichron Yaakov, Israel) on Jan 05, 2023

Unexpected stay due to both parents we were supposed to visit having Covid. We enjoyed the location close to our needs. We love Peets coffee and the bakery across the street. The health club and variety of classes and activities was excellent. We had a fabulous room for most of our stay. The hotel is clean and charming.

TripAdvisor users rated this property 2 out of 5

Expected more.

Bob G on Nov 09, 2022

Reserved a suite with bay view. Ended up with room on the first floor (basement) with a view of the tennis courts. Only had 1 comfortable place to sit. Being a Fairmont Hotel, expected more. The staff are very good. Food and service in the rest were great.

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