Bay Gardens Beach Resort and Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

2663 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Guest Robbery

156edsonu (Staten Island, New York) on Nov 24, 2021

I paid $ 306.00 US in advance for one night stay, for October 23rd and was unable to stay because there was a mix-up in the booking and the 22nd was booked. I tried almost immediately to get the booking changed for the 23rd, but my request was refused by both the booking agent and and the hotel manager.. I tried on the 23rd when I arrived in St. Lucia and was told there was nothing they could do. I was given a circular argument by the booking agency and hotel management. What a beautiful way to say "Welcome to St. Lucia". . Your customer service leaves everything to be desired.

TripAdvisor users rated this property 4 out of 5

Great hotel, brilliant staff

A1544ZNdavem on Nov 24, 2021

We traveled to this lovely hotel while the world was still slowly recovering from the latest wave of Corona virus. I have to say considering the situation the hotel couldn't of been or done anything better. Yes there was a reduced service, but it was still excellent, the food was simply fantastic, the staff bent over backwards to deliver a wonderful was Fabulous! They had a nurse who took everyone's temperature twice a day, only slight problem was the lack of diet coke on the whole island lol, the waiting staff couldn't do too much for us, the barstaff even found a diet coke can and bought it to our room one night fantastic!! Will return when the world is a safer place. Thank you all for a wonderful experience .

TripAdvisor users rated this property 5 out of 5

Gair Family trip

C5434PUrobertg (Romsey, United Kingdom) on Nov 23, 2021

Fabulous place, great staff, very nice food and drink, beautiful location- highly recommended!! The rooms are lovely, the beach and pool are both great! Would recommend the all inclusive deals - branded drinks, nice wine, all sorts of cocktails and the kids loved the smoothies and virgin cocktails!!

TripAdvisor users rated this property 4 out of 5

Great, friendly hotel

Shannah12 (Basingstoke, United Kingdom) on Nov 23, 2021

We came here in Oct for 12 days and had a really good time. Staff were very friendly and welcoming. As the hotel is small we also made friends with many guests. It’s a great location with a free shuttle bus to the town. It’s also right on the beach. We loved the watersports and inflatable water park right on the beach. Food was good but a little expensive. We weren’t all inclusive and because of the curfew had to eat mostly at the hotel but at least it was good food with something different each day. We will definitely be back!

TripAdvisor users rated this property 5 out of 5

bay Gardens Beach Resort and Spa

cbg79 (Loxahatchee, Florida) on Nov 21, 2021

We so enjoyed our visit to the Bay Gardens Resort and Spa. We did the all inclusive and were so happy that we did. We thoroughly enjoyed being on the beach. We also are fully vaccinated so we were able to get out and see the island. We even rented a boat and had a day of snorkeling etc. The trip was so much fun. St. Lucia was a joy. I would go again.

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