Overview
Nestled in the lush landscapes set upon one of the most picturesque islands in the Caribbean, Royalton Saint Lucia welcomes each guest on a vacation in upscale style and comfort. Discover modern facilities, warm staff and an exhilarating locale, rich with culture and world-class cuisine., which creates the perfect backdrop for an unforgettable All-In Luxury® escape.
Designed for travellers of all ages, this modern resort features three distinct sections offering a family friendly vacation experience in the general resort, Diamond Club™ for premium butler service as well as exclusive pool, beach and dining areas and Hideaway, an adults-only oasis.
Other fees include
- Saint Lucia Tourist Accommodation Fee
- $6.00 USD per adult/per night (includes taxes) and $3.00 USD per teen (12-17)/per night
Check in
3:00 p.m.
Check out
12:00 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Jetted tub
- Seating area
- Rain Shower
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- Rain Showers
- Garment steamer
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Jetted tub
- Seating area
- Rain Shower
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- Rain Showers
- Garment steamer
- 1 king bed, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Jetted tub
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- Rain Showers
- Garment steamer
This room features a door between sofa area and main guestroom area for more privacy
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Butler service
- Jetted tub
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- Rain Showers
- Garment steamer
Diamond Club™ privileges include:
- Personalized Butler service for exceptional continuous assistance.
- Beach Butler services and assistance from sunrise to sunset.
- Instant messaging services with your Personal Agent.
- Priority reservations at specialty restaurants.
- Personalized and seamless check in and check out at the lounge.
- One hour of therapeutic hydrotherapy access during your stay, featuring hot tubs and revitalizing circuits*.
- Access a variety of spa services at a preferential price of 20% off.
- Preferential room locations with the best views.
- Welcome bottle of sparkling wine on the house uncorked by your Butler.
- Complimentary in-suite bottle of wine and a basket of fruits upon arrival.
- In-suite selection of fine liquors.
- Enhanced minibar restocked daily.
- In-suite coffee machine with specialty coffee pods.
- Upgraded set of bathroom amenities.
- Curated selection of top tier spirits.
- Endless lounge indulgence: A variety of snacks, appetizers, and sweet treats.
- Access to the private Diamond Club™ Lounge, a haven of elegance.
- Private and upscale breakfast experience at a designated exclusive restaurant venue.
- Distinctive wrist bracelet for recognition and privileges.
- Exclusive private pool for Diamond Club™ guests*.
- Exclusive beach area with bar-to-sun lounger waiter assistance.
- Complimentary beach bag and slippers for you to take home as a special gift.
- In suite complimentary aromatherapy from The Royal Spa.
- Luxurious 100% pure fine cotton robes in your room.
- Nightly turndown service for ultimate relaxation.
- Exclusive 24/7 room service menu options.
- Room Service priority delivery and timing delivery guarantee.
- Thoughtfully chosen pillow selection from The Royal Spa menu.
*Availability dependent on the resort
Amenities
Lobby
Beach Cabana
Pool Cabana
Gourmet Marche
Hunter Steakhouse
Hunter Steakhouse
Armadillo
Calypso
Grazie Italian Trattoria
Zen
Dips Bar
Dips Bar
SCORE Sports bar
SCORE Sports bar
Kids Pool
Spa
Luxury Wedding
Location
Reviews
TripAdvisor Traveler Rating
Honest review. Don't go here.
CiderandBeer (UK) on Jun 22, 2025
Ok. This is a totally honest review from well travelled people who know that not everything in life is perfect....however. My wife and I have just returned from a two week holiday at the Royalton. Now, we had read many of the poor reviews in the months running up to our holiday and were very close to changing hotels. I wish we had. Here we go, so buckle up as it isn't going to be pretty. On arrival, having travelled for many hours from the UK, we were not greeted with any cool towels or a welcome drink, which is usually customary at most so-called high-end hotels. Instead, we stood for ages waiting to check in, then had to take our suitcases to the room ourselves as the bell boy clearly couldn't be bothered and actually said "your ok taking these yes". Remember people..this is meant to be 5 star. Anyway , we arrived at our room, which looked ok at first until you looked close to the filthy sofa and dirt in the corners . Now there were many other issues and some were dangerous but we can't go into them as we are taking them up with our holiday company. At breakfast, the service is the worst we have ever experienced. The staff were rude , unhelpful, and so lazy it was incredible . We made such an effort to be nice and smile, but they clearly didn't want to be there and took it out on us. Water and coffee and tea took so long to arrive that quite often we had finished our breakfast and had to keep asking the staff but they just didn't want to help us. One day, my wife asked a lady with the cutlery tray for a spoon, and she actually said no ! Evening meal in the buffet was much the same but slightly better. The staff just didn't want to help you. One evening, we asked for 2 drinks, and the waitress said ok then went and hid in one of the many hiding places they have. I called over the supervisor and complained as I had had enough by this point in the holiday as it was every evening. The bars are a joke constantly running out of main ingredients, and then the staff just shrug because they couldn't care less. Some of the staff at the mix bar are too busy chatting up people to even serve you. There is a food van by the kids play area that actually does good food. However, the lady that was serving most days called Rose was the rudest of all the staff we encountered. She virtually throws your plate of food at you and is honestly one of the rudest staff members we have ever experienced anywhere. Here is a quick list of other issues - Steak house ran out of 3 types of steak Fridge wasn't re stocked in room. Towels not left in room. Maids shouting outside room at 7:45 am. Smell of sewage in shower. Ripped sun beds Tiles missing from pool. Jacuzzi half empty. Then, on our last evening, we just wanted a nice drink. However, the Mix Bar, true to form, had run out of most ingredients. So off we went to the sports bar where there was only one person serving. It took 20 minutes to get a drink. So here are some positive points so the reply from management can focus on those in their reply to this review and then say how sorry they are as this is not the service they set out to achieve as they have done for the last few months on any negative reviews rather than sorting the issues. Grounds are lovely. Some staff are nice. Not many but some. Beach is small but nice. So to sum up. Every day at this hotel we had issues. Mostly with the terrible rude service. We had travelled a long way and paid a lot of money expecting a great St Lucia experience but this hotel is a disgrace to this beautiful country. St Lucia is gorgeous so get out and about and explore but if all you can afford is the Royalton just take your money and go elsewhere as you work hard for your holiday so don't give it to this hotel because they do not care about you. This is the worst hotel we have ever stayed at due to the fact we wanted a relaxing break and just ended up frustrated.
Beware
chriseN5663UK (Kennesaw, Georgia) on Jun 20, 2025
Housekeeping was great, landscaping is beautiful. The food was very good. The drinks were OK. My problem comes with water sports are not available. Our entire trip. Snorkeling is no longer offered even though it is advertised. Kayaking and paddle boarding were canceled because the rescue boat was down. And guest services Did nothing about it. They seem to have cared less about this. Save your money go to a resort with better guest services and more things that are truly offered not just advertised.
Vacation Offers
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Receive up to $600 USD in resort coupons with a minimum 3-night stay at select all-inclusive Royalton Resorts in Mexico and the Caribbean.
St. Lucia, Antigua, Montego Bay, Punta Cana, Cancun, Riviera Maya, Grenada
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