TripAdvisor Traveler Rating

I went for my birthday weekend and was disappointed that the pool was broken from the hurricane, which wasn't the hotels fault, but I wasn't offered a discount or anything to make my stay better. I was grateful to be upgraded to a ocean view, but that's because I'm a gold member. Also, my room was VERY dirty and it was apparent that it hadn't been dusted or the air filter cleaned. I tried to change rooms but I was told there was nothing with an ocean view and the man seemed shocked I was asking for a different room. Our toilet handle was broken and my husband had to fix it because it wouldn't flush correctly. Since they are closing on 9/5 I wasn't allowed to have late checkout with my gold status, which I don't know how 2 hours would have affected them. The morning of checkout at 8 am they had construction going on with the wall of our room and it was so loud, that we were not able to sleep. I did like the tiki hut and the staff was friendly. For the price that we paid on top of the high amount of points used, my overall stay had a lot of issues, and was disappointing. I hope this was all because of renovations, but I think they should have put their clients first.

We have been coming to this hotel as our Florida vacation destination since 2012. Such a great location, and even better staff. As a Hilton Diamond member, I stay at a lot of different Hilton properties around the US, and the Doubletree at North Redington Beach is my favorite. The hotel does show some signs of age, But a staff member was telling me about all the renovations that were getting ready to start and the pictures look like it will be top notch. The staff, pool, Tiki Bar, and location to the beach make this hotel one of a kind ! We are already looking forward to our visit next summer!

Great overall hotel and staff! With so many condo rentals around, it was great to find a more than decent hotel that truly delivered. Tiki bar, beach chair rentals made the experience even better. Only drawback is there are no laundry facilities on the property. Laundromat nearby but I would have expected facilities onsite. We were lucky to get a room on short notice so very happy, would have loved to have oceanfront, so with advance notice next time will definitely request! Great hotel and staff!

Great views, great restaurant and most importantly the staff here was absolutely exceptional. I didn’t catch their names but both the front desk and concierge went out of their way to locate a stuffed crab our child left behind. It was a relatively cheap stuffed animal and they easily could have just said forget about it but they totally understood the emotional value a favorite stuffed animal could have to a 3 year old and worked to locate it quickly. Really went above and beyond and I think their actions speak volumes of their awesome approach to guests. They will do anything to try and make sure guests have an enjoyable experience. Thanks so much!!

Friendly and accommodating staff. Fun beach front location. The pool is small and there’s no shade, but it is gulf side. Rooms are clean and comfortable. Hotel renovations are scheduled for the fall, and the facelift will make quite a difference!