Ocean Club Resort Condo reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

1046 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Rude hostess

heather m on Aug 26, 2021

I went here for dinner the other night. I have never ever been treated so rude by a hostess. Her behavior was shocking. I will not go back. The restaurant is right on the beach, so too bad. The resort looks nice. But, my money will be spent elsewhere. There are plenty of restaurants.

TripAdvisor users rated this property 5 out of 5

Great place to relax!

cjlamotta (White Plains, New York) on Aug 21, 2021

We stayed in room 4303. Great view, comfortable accommodations. The resort was excellent, and their beach was nothing short of amazing! This was my third trip to Turks and Caicos, and I have stayed at the same resort every time and frankly, I doubt I will stay anywhere else when I return.

TripAdvisor users rated this property 5 out of 5

Beautiful Resort, Perfect Beach, Good Food, and Great Customer Service.

JandRJ on Aug 20, 2021

This was our first time visiting Turks and Caicos. I must say my husband and I were amazed by the beautiful white Sandy beach and the views. We’ve been to quite a few islands in the Caribbean and this was by far the best beach we’ve ever been to. Usually, we spend more time in the pools on vacations. Not this time. Beach was amazing and it was just steps from our junior suite which was such a great room overlooking the larger pool of the two, surrounded by palm trees. We were not expecting the two bathrooms. ( 1 full and a half bath) the kitchen was a nice size with an island where we ate every day. I must say, so glad we read reviews of OCR before we traveled here. So we knew what to expect and that the food on the island is expensive. So our the first day we got there we checked in because our room was ready early. We scheduled our Covid tests which had to be taken at Ocean Club West. And then we walked to Grace Way Market. A staff member helped us at OCW with getting a basket to take on our walk. The food was pricey but it was the best of the best Gourmet. Oh, and the shuttle from OC and OCW is a great perk. Had the best time here. The staff was very kind and friendly and the food that we ate at Cabana bar and grill was so tasty. Especially breakfast! We also enjoyed our meal at Opus. So delicious and the mood was great. Just want to note that we left the day before Ocean Club East started more renovations, and heard they’d be closed for a month. So no worries, they are putting in the work to upgrade the dated rooms. Did want to mention that our tub’s drain did not drain well at all and started to fill up immediately while we took showers. But no big deal. They are closing to renovate. Hopefully, they will fix the issue with the tub’s drain. Keep up the good work Ocean Club! Customer Service was amazing and is very important to us. Beautiful resort, very neat and well kept, and mostly quiet. We will have to come back in a few years.

TripAdvisor users rated this property 5 out of 5

Relaxed Caribbean Accommodations perfect for our family

kavery717 (Chicago, Illinois) on Jul 27, 2021

This was our first time in the Turks and Caicos, and Ocean Club was a lovely place to stay. We really enjoyed having a full condo. Not being squeezed into a small hotel room made our stay all the more relaxing. The condo was immaculate and comfortable, the housekeeping staff was great, and the front desk was helpful with booking reservations and spa appointments. I loved being able to sit on our veranda in the morning with a cup of coffee and my book. We had everything we needed for a perfect retreat.

TripAdvisor users rated this property 5 out of 5

Fantastic stay in Turks and Caicos

LCG8943 (Pittsburgh, Pennsylvania) on Jul 21, 2021

I just returned from an incredible stay at Ocean Club. This was our second time staying at this resort and we love it because it is away from the central area of Grace Bay. You almost have the beach to yourself and never have to get up early to get a chair and umbrella at the beach or at the pool. This is a deal breaker for me I will absolutely not go to a resort where you have to get up early with all of the other chair hoggers who hold an area they are not even going to be in for most of the day. That is not a vacation resort for me. I also want to give thanks to the wonderful service at the front desk the employees are very efficient and helpful and went above and beyond for me. I have not found that to be the case at other places that I have stayed, There is also a wonderful courtesy van service that takes you into the central area of Grace Bay where all of the restaurants, shops and grocery store are located, The gentlemen that drive the van are very friendly and take you back and forth so quickly. It is never a problem to find the van and they do such a great job, Whoever is the manager of the van and front desk staff should commend them a a job well done!!! So if you want to stay at a place that is very clean, has a great beach, great rooms with a kitchen, and has amazing staff this is the place for you. I highly recommend it. Thanks again and hope to be back soon.

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