Pacific Gateway Hotel reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

1965 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Very disappointed

patrickmF4766OT (Chilliwack, Canada) on Jun 21, 2022

We used this hotel for our park and fly. We were not told the restaurant was closed nor were we told the property was on strike. They did not have a shuttle service but did pay for our cab. The value was not there for the price.

TripAdvisor users rated this property 4 out of 5

Sign of pandemic's effect on the travel industry

Ali921 (Edinburgh, United Kingdom) on Jun 15, 2022

The place has obviously really suffered from the lack of travellers during the pandemic. Our stay cannot be a true reflection of what it would normally be like. During our stay the restaurant was closed, the pool needed cleaning, there was little else available. It is right next to the airport yet the rooms are very quiet. our bedroom was very clean and well presented. We would stay again.

TripAdvisor users rated this property 5 out of 5

Great Overnight Stay

rfc_yvr (Puerto Vallarta, Mexico) on Jun 13, 2022

The front desk staff were very friendly and helpful. We arrived early but our room was ready and we were able to check in. The room was large and the beds were VERY comfortable. The shower head was very strong which is exactly what we were looking for. Their shuttle to the airport isnt currently operating but they gave us a voucher for a taxi which was waiting outside the front entrance and was free. I have seen this hotel for years but had never been to it. I would happily stay at this hotel again.

TripAdvisor users rated this property 1 out of 5

Apalling

sabbaticalbill (Kingston, Canada) on May 08, 2022

This has been our go to place to stay when flying out of YVR. No more. No restaurant, minimal service, ghostly feel. All the result of firing almost all of its housekeeping staff. We will never stay here again.

TripAdvisor users rated this property 5 out of 5

Fantastic Stay!

laurindah2022 on Apr 29, 2022

We stayed here for one night before flying out the next morning to Mexico. We called as soon as we arrived at the airport. They sent a taxi to pick us up. Very friendly taxi driver. We did not pay for the taxi. Front desk staff give him a receipt. We also had the taxi to take us to the airport in the morning. Check in and check out ladies were extremely friendly and professional. Our room was gorgeous, facing the marina! It was quiet, very comfortable, bed was wonderful. It was perfect. We would definitely recommend this hotel.

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