Iberostar Parque Central reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

9127 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Consierge went above and beyond

GeoffR9999 (Holmfirth, United Kingdom) on Jan 30, 2023

We stayed in this wonderful old, traditional Spanish hotel in the centre of Havana for 5 days. The saying goes : Location, location, location. Well this hotel fits that perfectly. Smack right bang at the big square in Havana couldn’t be better situated. On our arrival at the next hotel we realised that we had left shirts in this hotel. The concierge, Julio César Moralles went above and beyond to arrange for transportation of the forementioned shirts to new hotel in Varadero without charge to us. Hence the title of this review. He couldn’t have done more or try harder & for that I’ll be forever grateful. Thank you Julio.

TripAdvisor users rated this property 3 out of 5

Not as good as it could be.

Gattonsider (Gattonside, United Kingdom) on Jan 28, 2023

Considered to be one of the best hotels in Havana but really no where near 5* Our Colonial Room was large but no facilities such as a kettle or coffee etc. Bed was large and comfortable but the room needed dusting and bathroom door and wardrobe doors were stiff to shut. Bathroom was large and shower was good. The room colour was drab and dated. Breakfast was buffet style with a wide range of options including omelettes cooked to order. fruit juices were rather strange. Bread is poor quality but there is a man tasting it constantly. Great view from the rooftop pool area. Impossible to get through the front door without a barrage of hustlers asking if you wanted a taxi etc. The hotel really does need to address this. Watch out in the evening for hustlers who come alongside and start chatting saying they work at the hotel and the offer to show you where there is a good restaurant which is on their way home. We fell for this once - fortunately the restaurant was not at all bad but at the end of the day day there was a request for money from the "hotel doorman" There was no threat but this sort of thing makes you wary of locals who you can never be sure whether they are being genuinely friendly or hustlers. Be aware. Having said that Havana is a safe city and we never felt at risk in any way. The Parque Central is a potentially grand hotel which with a bit more attention to detail could be so much better. It is nonetheless and excellent location

TripAdvisor users rated this property 5 out of 5

A very good hotel in a great location.

roundhillers (Brighton, United Kingdom) on Jan 27, 2023

The older part of this hotel is in a great location, with Parque Central at the front and the Prado at the side. (The newer half of the hotel, connected to the old part by a tunnel, is not quite as near to the park and Prado.) Around 100m to the Museo Nacional de Bellas Artes, 200m to the Capitol. Staff were very good, in the main. The pool/bar/snack bar area on the roof is a great place to grab a drink and watch the sun go down. The wifi is sometimes hard to log into, and logs you out as soon as you close your device, but is quick and free, not chargeable as the hotel website says. Room service is very effective and doesn’t come at a premium: prices are the same as in the hotel's restaurants. (600CUP or €5 for a (quite poor) Pizza Margarita.) A very good hotel, all in all, and genuinely 5 star.

TripAdvisor users rated this property 5 out of 5

Great place!

Gricel S on Jan 26, 2023

It is a beautiful place, very clean. The people are so nice and kind! The only thing is the Wi fi, not good but that's the same in all Cuba, sometimes better sometimes it is a little hard to connect. But in general the services are good, the hotel has very good location, you can see the old cars just outside of he hotel. We loved It!!!??

TripAdvisor users rated this property 4 out of 5

Ideal location and very comfortable bed!

johnanddeborah (Ottawa, Canada) on Jan 26, 2023

Ideal location in stunning old colonial building. Good breakfast, very comfortable bed and steps from major sites. Directed to use our phone for lobby bar menu but good old fashioned cards can be had – cash only! Concierge very helpful with bookings and recommendations. Wifi spotty and spa out of service.

View All