Be Live Experience Varadero reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 3.5
  • Location 4.5
  • Rooms 3.0
  • Service 3.5
  • Value 3.5

3140 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Not so good, old

bibianadays (Bogota, Colombia) on Jan 05, 2023

If you like cleanliness and quality stuff avoid this hotel. People is super nice but once they get to know your name and provide you good service they will request if you can give them clothes the sunglasses you are wearing shampoo soap money tips, and it happened with the people from the beach the pool the restaurant. There are some twin brothers who are the lifeguards and will sell Cuban pesos, but we didn’t change them since in Varadero people does not receive pesos (unlike in la habana) and one of them would ask us everyday to exchange money, it’s kind of annoying because you just want to rest I mean after it’s vacation. The food is the same everyday, I would recommend people to bring their salsas since there is not even ketchup. There is also no drinks besides sodas and cheap alcohol. I saw a foreigner couple who did not speak Spanish and everytime they would ask Diet Coke, they would get the sugary soda cola from Cuba, why weren’t they informed that there was not Diet Coke? The lady that received us in the counter did not inform us about the “amenities” or schedules or tours or general information, she was busy all the time talking by phone. The beach is amazing but I was actually prepared to be in a nice hotel and this is just an average hotel

TripAdvisor users rated this property 5 out of 5

Be Live Experience Hotel

34313333 on Dec 06, 2022

Funtastic Hotel! Customer service is all about how you treat people, and all the staff at this Hotel know how to treat their customers. Be Live Experience in Varadero, Cuba definitely provide excellent service. The Ladies at the Check-in are very helpful and kind. Gordillo at the Lobby Bar is always smiling and provides excellent service. Joanne and the boys at the Pool Bar give awesome customer service and keep the drinks coming. Carlos at the Beach Bar always so happy to serve you and make you how you like it. Humberto at the Beach makes sure you have a clean lounge chair. Pavel greets you at the main door and is very helpful. The guys at the café are always happy to serve their excellent coffee. I recommend this Hotel to everyone ?? Merry Christmas and All the Best to All of You in the New Year 2023??until next time, Cheers ?? ??

TripAdvisor users rated this property 5 out of 5

Be live experience Varadero- . A hidden gem in Cuba.

elbert s (Kitchener, Canada) on Dec 03, 2022

I had the pleasure to meet all the wonderful people at Be live experience Varadero - Villa Cuba -- Excellent amenities, well equipped Hotel and accommodations, and I have to highlight the Food at the Hotel it is quite amazing- Delicious taste and amicable service. Special thanks to all the Directors of the Hotel specially to Mr. Blanco -- Chief director of Restaurants - Excellent customer service -

TripAdvisor users rated this property 5 out of 5

Amazing Vacation

Colleen B (Gibbons, Canada) on Dec 02, 2022

We went for 2 weeks and had an amazing time. All the staff are amazing and very helpful. I have been to Cuba four times and second time to this hotel and I will definitely be returning again. Great service, wonderful people and amazing beach. As well as being close to Varadero.

TripAdvisor users rated this property 4 out of 5

Great people at a great resort

Brian B (KELOWNA) on Dec 02, 2022

Our trip to Be Live Experience was amazing, we had a small issue with our first room, only bed size but was fixed very efficiently with the help of the public service lady Arletis, who was very helpful throughout our stay. We did run out of milk a few times and ice but compared to speaking to other resorts that were running out of the same plus rice, pasta amongst other things we did pretty good. The entertainment group lead by Alvarez made sure we were entertained throughout our trip and checked up with us throughout everyday to ensure everything was ok. This may only be a 3-4 star resort but the people from the maids, bar tenders, lifeguards to the front desk were all 5 out of 5 stars. We were always felt very welcomed and were not afraid to ask for anything This is our second time to this resort out of the 4 times that we have been there and will return to this resort again next year. The beach is perfect in every way. They are starting to update the resort while we were there and am looking forward to any and all upgrades when we return.

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