The food was absolutely excellent. I was shocked by this...being Cuba and their limitations in procuring food. The head chef would regularily step out of the cooking area to watch the guests eating and gauge their happiness with the food. I was quite impressed with this man. The other staff I interacted with with were rude and offensive, from the front desk to the buffet servers. My toilet wouldn't flush. I approached the front desk and was greeted with a snicker. It was not repaired. Two week vacation without a working toilet. Room key didn't work, I had to leave my door unlocked at all times because they were unable to fix it. Great chef, buffet egg lady was awesome, otherwise a bad experience. Never again.
One of my favorite places in the world
(Red Deer, Canada)
Dec 26, 2020
I have travelled to about 15 different countries, and Be Live Turquesa is by far one of my favorite paces to stay. People who are saying that the resort is run down have never stayed in a salt-water environment before. I grew up in Prince Edward Island in Canada, and that type of environment requires constant upkeep. Both times we have stayed here, the maintenance workers were CONSTANTLY working everyday, attending to the grounds, painting, sweeping, etc. They take pride in their work, are extremely friendly, and do their best to make sure that the resort is kept in great shape.
As mentioned by other people, the food in Cuba is not spicy like other places, so it might be a good idea to bring your own if you prefer that. However, my wife is a bit of a picky eater and she never had an issue finding a good variety of food for each meal. For myself, there was always a great supply of meat and seafood, and I was always satisfied with meals.
The pool area is always kept very clean...the type of place you don't leave your drink cup behind as it would be very out of place to do so. It was never hard to find a chair with some shade.
The beach is a short walk away, also very clean. There are many kayak and catamaran vendors nearby that you can rent from. Peddlers are constantly walking up and down the beach, selling large conch shells or hats, but never pushy. They make eye contact and ask you if you would like one, and if not they immediately move along.
The staff at the resort have always been fantastic. Some are less talkative than others, but this is usually a language barrier, as English is not their first language. However, if you try to learn a little bit of Spanish, they are very appreciative that you have made that effort.
There is always some form of entertainment going on, whether it is the music and dancing by the pool, bingo, the nightly shows, or holiday celebrations. Many of the different nightly shows involve the same performers each night, which is an incredible feat to be able to have that many dance numbers memorized for each week.
The front desk staff are very helpful for anything that you need, and helpful with assistance finding your way around. There is a bus stop to go into Varadero a short 5 minute walk away, scooters to rent the next resort over, and the staff will call you a taxi if you need it. Wifi is also available in the lobby area if required.
All in all, one of my favorite places in the world to stay. We were very disappointed that we could not come stay in 2020 (there was no option to pick previous years that we stayed of 2018 and 2019), but we are hoping that 2021 we will be able to be back for our third trip. I hope that all of the staff are keeping well and healthy, and we look forward to seeing you soon.