Iberostar Laguna Azul reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 3.5

9752 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Amazing hotel and the BEST staff!

Mandy K on Jun 01, 2021

If you are looking for a fun, memorable holiday, look no further! This resort has gorgeous beaches, great food and even better people. The staff become like family, Victor aka ronaldo, heyneken chocolate and yenia, beach bar yaisel cuba and troadia, and pool bar yiselin Félix and yanet. You will not find a better team. Can’t wait to come back soon!

TripAdvisor users rated this property 5 out of 5

Wonderful Trip

Jodiekoniuch on May 30, 2021

A while back I stayed at iberostar and had the time of my life. The resort and the beaches were absolutely beautiful, the food was great, the pool bar and beach bar were fantastic, and above all, the staff was so very welcoming and so fun to be around. I was able to spend some time with Victor aka Ronaldo. Victor as well as all of the other entertainment staff has great energy, we’re so engaging, and we’re definitely the highlight of the trip!! I will definitely be back for my third time at laguna azul once covid-19 travelling restrictions lift.

TripAdvisor users rated this property 5 out of 5

Wonderful Stay!!!

jdimitrii on May 27, 2021

We had a very nice experience at IBS Laguna Azul, we really enjoyed they beach and the pools. Staff was quite welcoming , keeping all the covid requirements still very helpful......food was ok...they had food and drinks 24/7......very good....lobby bar was great ...we Will certainly come back. Thanks to all.

TripAdvisor users rated this property 4 out of 5

Awesome vacation

F6913HZadama on May 27, 2021

We actually travelled to Laguna Azul, in October 2019, but had already purchased tickets for October 2020, as soon as we got back! we had a great time ! The resort is great, superb friendly staff , the reception was really friendly and helpful, the hotel was clean , the service at restaurant and bars was good as well. ( always helps to leave a dollar) the BEACH!!! incredible, and huge, you could walk for miles!!! obviously lucky on the weather!!! on our trip anyways, Our trip was cancelled obviously, but truly hopping we can return this October, but we can't be the only ones thinking vacation I truly feel for the people of Cuba, all they have is tourism, I am sure that when they reopen, they will follow all guidelines to keep everyone safe.

TripAdvisor users rated this property 5 out of 5

Very nice place to visit, clean beach, great animation team and staff

MaximMMM1993 on May 13, 2021

Great service, very clean and beautiful territory, the staff worked properly to make our vacation good. I recommend this hotel to every type from family with children to young couples. You will not hear the music from your room at night and you also always can go downstairs to have disco, drinks and fun. Beach is clean and calm, the sand is white, the sea is clean and awesome. I was very pleasured to visit this place! Very big thank you to the animation team and especially Victor - the guy, worked near swimming pool! They made our chill more interesting and funny)

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