Excellent location and most importantly clean hotel
Jul 23, 2021
We stayed overnight at the BW Carlton Plaza after our visit to the Malahat Skywalk tourist attraction. The hotel is located within close proximity to Victoria's Inner Harbour, Chinatown, and the BC Legislature. We stayed in a standard room with double beds and I must say that the room was exceptionally clean. The lobby was in immaculate condition as well. Front desk personnel were very helpful and friendly. Would definitely stay at this hotel again.
Excellent all riund
Jul 22, 2021
Superior staff; very friendly and helpful, clean room with very comfortable beds. Walking distance to museum, Parliament buildings, Harbour, Government St shopping so much more. A must is breakfast at the Ruby, so delicious.
Nice stay during difficult situation
Jul 21, 2021
A Family member was in Royal Jubilee Hospital for major surgery. The hotel was a short drive to the hospital. It was a haven for the out of town family to de stress. Room was very clean. The 3 adults and 2 children were very comfortable in the room. Having a good breakfast restaurant on site was very convenient. Lots of nearby restaurants available that could provide gluten free meals for celiac person.
March stay was way better.
(Harrison Hot Springs, Canada)
Jul 12, 2021
Texting system was down. Items were requested like towels and they didn’t come. Had to keep asking/ going down to get them myself. No more coffee came to the room. March was a perfect stay, but July was not. I’m not sure if we will return.
May 28, 2021
The room was extremely clean, the check in and check out service were very speedy with zero issues. All staff have great customer service, especially Lucia who was working the check in desk. Every time I have stayed here they go above and beyond.