Best Western Plus Carlton Plaza Hotel reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

1536 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Fantastic and wonderful

Sareena R (Richmond, Canada) on Aug 08, 2022

Great hotel to stay at and a perfect location in the downtown which is close to every thing you want to see and do in Victoria. Very friendly staff and great ambience. Perfect room size with two double beds. Clean white sheets. Loved my stay.

TripAdvisor users rated this property 5 out of 5

lovely staff, nice rooms

442markc442 (Seattle, Washington) on Jul 30, 2022

Victoria is a small little town that is 100% walkable. So staying at an over priced hotel on the marina is beyond my comprehension. The BW is lovely and if you think all Best Westerns are alike you haven't stayed in one outside of the US. The staff was super friendly and gave us a list of places to eat and great record stores to visit; We checked out in the morning and left our bags, they asked if we knew what time we would be back. When we arrived our car was out front waiting for us. Its a simple gesture that went along way.

TripAdvisor users rated this property 4 out of 5

Clean and modern

Mina M (Courtenay, Canada) on Jul 23, 2022

Room looked recently renovated. It was clean and the service was top notch! We would stay here again. The staff were attentive and texted to make sure everything was to our liking. We ate at the adjoining restaurant and loved the delicious food! Not greasy at all but the coffee was extremely strong even for us strong coffee lovers. The servers were very friendly and the restaurant was clean.

TripAdvisor users rated this property 5 out of 5

Great Location and Helpful Staff

ginnypriest (San Diego, California) on Jul 22, 2022

We took the ferry from Port Angeles to Victoria. We took a cab to get to the hotel but walked to the ferry in the morning. We traveled light so we just had a small backpack. It was a beautiful 12 minute walk. Great shopping and dining near the hotel. Highly recommend!

TripAdvisor users rated this property 5 out of 5

Older quaint building in great location, super staff

Mark Christian B on Jul 17, 2022

Really enjoyed the location in the heart of Victoria - just a few blocks from everything, and shops, cafes and waterfront so close. Room was exceptionally clean (great housekeeping staff), very well priced. Bed and linens very comfortable.

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