TripAdvisor Traveler Rating

We spent an extra thre days to our tour in Victoria the hotel and staff could not have been more helpfull a great place to stay as a base for exploring yes there is a small building site close to the hotel but work is kept to a strict timetable and no construction over the week end

This hotel treated us very, very poorly and when I tried to complain and speak to the manager various employees "pretended" they were the manager. They turned a very needed vacation into a nightmare. I doubt I will ever stay there again. There is a huge and noisy construction site right next to the hotel that no earplugs will cure or help. I am still waiting to hear back from their actual management (I hope) to discuss this tragedy.

Love this Hotel, most awesome stay with beautiful view and room was spotless, spacious with balcony. Impressed with the friendliness of the Team Members that can make a huge difference in booking/checking in at any hotel, this Team was excellent. We just are impressed and loved the stay and anxious to return. Thank you so much and will see you again soon.

Very Friendly and accommodating Front Desk staff. Quick check-in, valet and easy check out. great recommendations for restaurant's. The room is modern with lots of USB connectors strategically placed around the room and always very clean.

I stayed 1 night here. View was amazing. We saw the Province Parliment bldg and Fairmont the Empress and Inner Harbor you name it!! View itself was so fabulous daytime and night time. didn't even feel like going out to enjoy the view. Everything is so close to enjoy. Hotel location, Cleanliness, Friendly staff, decent complimentary breakfast for Hilton Diamond members I will definitely want to stay here again and strongly recommend!