The room was extremely clean, the check in and check out service were very speedy with zero issues. All staff have great customer service, especially Lucia who was working the check in desk. Every time I have stayed here they go above and beyond.
May 05, 2021
The staff was informative, safe (during a pandemic this needs to be stated), and pleasant to deal with for my entire say. I will be staying here again, and I will encouraging my team members to as well.
downtown casual luxury
May 04, 2021
Great location and quick, efficient service. Very good value for cost. I would stay here again for certain. COVID19 was part of the experience and it was safely and efficiently attended by the staff. Stayed in the suite - well worth the few extra dollars.
Isolation at BW Carlton Plaza
May 03, 2021
My stay at this hotel was exceptional. They really did everything to make sure all my needs were met. They made my isolation really safe and enjoyable. The staff is really professional, proficient and friendly. The restaurant that serves breakfast is really good and the location too. They will do everything to make sure your stay is as confortable as possible.
Stay at BW Carlton
Apr 05, 2021
Staff are super friendly, clean rooms, fast wifi and a short distance away from shops, the water front and restaurants. Valet parking is cheap and is gated, doesn’t take long for them to have your vehicle outside either :) Am definitely staying at BW Carlton again