Hotel

Delta Hotels Victoria Ocean Pointe Resort

Victoria 4.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

Located within seconds of the city's Inner Harbour, the Delta gives its patrons the optimal starting point to explore British Columbia's capital. Complete with a fitness centre, courts for racket sports and a complete pool deck, relaxation is of the first order.

Check in

4 p.m.

Check out

11 a.m.

Rooms

240

Rooms

Guest Room
  • 1 king bed, or 2 queen beds
  • Garden view
  • No more than 4 guests in the room
Guest Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • TV
  • Kitchenettes(some units-on request)

Deluxe Water View Room
  • 1 king bed, or 2 queen beds
  • Ocean view
  • No more than 4 guests in the room
Deluxe Water View Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • TV
  • Kitchenettes(some units-on request)

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Storytelling in lobby at 8pm daily.

The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 17

Check-in time: 4 p.m.

Check-out time: 11 a.m.

Wi-Fi

  • Lobby
  • Room

Internet

  • Business centre

Type of restaurant Type of cuisine Open for Additional Information
LURE Restaurant À la carte American Breakfast, Dinner, Lunch

  • Rooms: 240
  • Pets allowed

  • Fitness centre: on site
  • Sauna steam room: on site

100 Harbour Road
Victoria, British Columbia, Canada V9A 0G1
888-890-3222
250-360-2999
26 km from YYJ

Pools

  • Indoor pools: 1
  • Jetted pools: 1

Other sports

  • Tennis courts: on site

Other activities

  • Squash and Racquetball Courts

  • Business centre
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Laundry services available ($)
  • Parking available ($)
  • Valet parking available ($)
  • Wedding facilities available ($)
  • Bellman service
  • Safety deposit box at front desk
  • Car rental available ($)

Location

Address
100 Harbour Road, Victoria, British Columbia, V9A 0G1, Canada
26 km from YYJ airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 3 out of 5

Tired and worn

ckgatto (Toronto, Canada) on Aug 01, 2022

I've stayed 3 times at this property in the last year. This time I checked in using points as a Platinum Bonvoy member we always get upgraded. This time we were told they could not and we were in a room without a view. The carpet was so worn I tripped and fell over it and landed in urgent care with a fractured wrist! It was like I was in a completely different hotel than the one I stayed at just 6 weeks prior. Doors slamming all night as kids ran down the halls and the Club floor breakfast was like the Hunger Games. I felt terrible for the poor women/teen girls in the Club as you'd have thought that some of the guest's hadn't eaten in weeks. The powdered eggs were pretty bad but the fruit and coffee were fine. The staff at the front desk are very young and many had no clue as to even answer simple questions as to locations that should be second nature ie. where is the water taxi stand. Also, NO is their favorite word. No onsite store for even small items such as Advil or a hairbrush. We were told we could walk to the Shell station that was open 24 hours. On a positive note, the housekeeping staff really tried hard, they smiled and could not be more positive and kind. The ironic part of the room was they said the hotel was sold out, but when my sister booked she had no issues getting the room with the view and or the upgrade. I guess booking with points means that we get what we get and are lucky. Disappointing as we spend and stay at Marriott / Bonvoy all the time. The room needs complete paint, tables are chipped and the bathroom had zero fan so when you showered the entire room was full of steam. Incredible disappointed and when we called to share our concern about carpet we never got a call back.

TripAdvisor users rated this property 1 out of 5

Worst customer resolution!

wisemanm2017 (Nanaimo, Canada) on Jul 31, 2022

I was given a room that stunk like cigarettes at a smoke-free property. Housekeeping brought a machine called Restorair that they advised would clean the air. It was turned on by them while the room was occupied. The machine not only produces ozone which is harmful to breathe, but it had a warning sticker on it not to look at the machine because the UV light can burn your retina. We were not advised about either of these hazards before they turned it on. When I told them about the smell they told us to open a window and leave our room for an hour. The smell is still there. It’s 2:45am and they tell us they can’t do anything. I understand if every single room is fully booked, but They did not take initiative to offer any kind of compensation at all. They are acting indifferent to our situation. This isn’t the vacation I had in mind. I’m very disappointed.

See More

Ready to find your next getaway? 

Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.