Disney's Boardwalk Inn Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 3.5

2065 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Not great

jengL1268WO on Jul 03, 2022

We stayed at the Boardwalk Inn for 5 nights and for the price I expected much more. Our room was not cleaned even though we opted in for housekeeping. We had to ask for towels multiple times and for our garbage to be taken out. Room for 5 people was pretty small and needed an upgrade. Staff was not very helpful when asking about housekeeping. It was hard to find kid friendly food in the hotel for breakfast Would not stay here again. The pros: easy access to the parks and transportation.

TripAdvisor users rated this property 5 out of 5

Disney magical visit

Timbofette (Fort Worth, Texas) on Jun 29, 2022

My wife and I stayed here during our honeymoon. The hotel was beautiful, with great staff, and access to a grocery store pretty much right outside of the hotel. The boardwalk is always beautiful to walk around and explore during the day and night, and the staff was very helpful and kind. 10/10 a fantastic experience.

TripAdvisor users rated this property 5 out of 5


Pamela M on Jun 28, 2022

From the “Welcome home” greeting at the security gate to check out was an incredible experience. 2nd time staying in Club Level and definitely won’t be the last. Amanda went above and beyond from booking to greeting to guiding! The inside joke of my “25th” birthday (over twice that) showed her attention to detail and how to make one feel special. Lene was also a rockstar in the Innkeepers Lounge. Very personable and made us these special drinks! Thanks to all for an amazing experience and thanks to my daughters for the birthday surprise trip! ??

TripAdvisor users rated this property 5 out of 5

Whimsical charm…

lemonie777 (Huntington Woods, Michigan) on May 30, 2022

We stayed her May 16-20th. It was our first time staying at the Boardwalk Inn and I wasn’t sure how much I’d like it. For some reason, I thought it would be more difficult not having a food court (like the Disney value & moderate resorts do) however it was perfect! I think I fell in love immediately. The resort itself is beautiful, it has this whimsical charm to it, that’s the best way I can explain it. It’s so close to Epcot - about a 10-15 min walk and Hollywood Studios is about a 15-20 minute walk. As far as location goes, it can’t be beat. The cast members here are exceptional!!! I’ve been staying at Disney resorts for years, and this place has the best cast members I’ve ever met. So friendly and helpful, you can tell they really enjoy what they do. So prompt, when I called to get extra coffee pods/creamer/towels/shampoo etc, it was all delivered within 5-10 minutes. Also, when I called to have our luggage brought up, it arrived within 5 minutes. Very impressive, as at other resorts I’ve waited hours for those things. Let’s talk room, we had a room very close to the elevators and right across from the ice/vending machines. Our room was quiet, well appointed, 2 queen beds and a pull down couch (single bed). The beds were so comfy, we slept so well. I loved the decor, back to the whimsical charm, it was just perfect for the theming of this resort. Some may think it’s “outdated” but I know and appreciate it’s the theme. We bought mugs for coffee/pop, and in the morning you could go to the Belle Vue Lounge for coffee refills and they also had a continental style breakfast. It was very convenient. I would also go the the Boardwalk Bakery and get a gluten free chocolate chip muffin so my daughter and I had something to eat as well. There is a pizza window that we got food from one night, and it was perfect. They made regular pizza for the guys, and gluten-free for us - they are individual and take about 45 minutes. They give you a beeper to let you know when it’s ready. The pools are beautiful, my son swam in the quiet pool and he really liked it because there was hardly anyone there. There are a few gift shops onsite, also one with a bakery case and some refrigerated items like milk, ice cream, etc. Lots of things if you’re staying at a villa and have a microwave. Our room didn’t because we were at the inn, but we did have a Keurig and used that every morning on our early days. There’s also a spot just off the lobby where you can sit on some chairs and just look out onto the boardwalk and the water. It’s so peaceful to just sit there and take it all in. One of our best stays ever. I think we found our new favorite resort.

TripAdvisor users rated this property 5 out of 5

Boardwalk with electric scooter

Patricia B on May 21, 2022

Using electric scooter to go from Boardwalk to EPCOT was a breeze! Could go on boat or the walking path. About 5 minutes either way. Staff went out of their way to be helpful. Had concierge rooms that had electric door. Refrigerator was tiny and no freezer for ice packs. Espresso machine in room would not provide just coffee but coffee in lounge was good. Laundry service was unorganized at best. Breakfast in concierge lounge was ok. Too many plant based foods for me. Bell service was wonderful. Prefer 2 bedroom condo over 2 bedroom suite by far. But Boardwalk is a wonderful place and for my first trip with a motorized scooter probably the best place on earth.

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