Disney's Port Orleans Resort French Quarter reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

6696 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Living the French dream

Hanna B (Crawley, United Kingdom) on Jun 16, 2024

Such an amazing resort. Very quiet and chilled with great theming. Takes minutes to get to the lobby from even the furthest building. Cast members were all so welcoming and made the experience so much more magical. Food court fulfilled all our needs and the beignets are to die for. Laundry room easy to find and never struggled to find an empty machine. Transport to the parks were always on time and being such a small resort, were never busy! Definitely found my home resort and have booked to come back September 2025.

TripAdvisor users rated this property 5 out of 5

Short fact

PattyN820 (Oak Creek, Wisconsin) on Jun 07, 2024

This is my second visit to Port Orleans. I love this Disney Resort. Very quiet compared to other Disney Properties. The room was very clean and every employee was nice. They are doing renovations but I knew that when I booked the hotel so it did not bother me. I didn’t even notice. I will definitely stay here again.

TripAdvisor users rated this property 4 out of 5

Would stay again - but a lot of maintenance going on!

Becky_Lou_26 (Halifax, United Kingdom) on Jun 03, 2024

This hotel is quiet, the theming is incredible and the rooms are so comfy with everything you need. The staff are helpful and the bus service is super convenient. The only downside we had with this hotel was the pool was closed when we were there. We were told about this the day before via email. Didn't matter too much to us but if we'd have planned on using the pool a lot there was no meaningful apology or trying to make it up to us in any way, just you can use riversides pool which was a 15 minute walk away. Also the boats weren’t running due to low water levels - not their fault but bit of a shame. There was also a lot of maintenance going on when we were there (assuming to fix the pool) but it really did kill the magic with work men everywhere and walkways closed. The same seemed to be true at Riverside with bridges being painted and again walkways shut. Overall though we would 100% stay again, just felt we were a bit unfortunate with our experience.

TripAdvisor users rated this property 4 out of 5

Great Stay

emilyrB4397PB on May 25, 2024

I had a really great stay here. I was in building 4, which is really close to the food court. The room was very nicely decorated and very clean. Housekeeping is every other day, but I personally don't need more than that. The mattresses were very comfortable. It might not be the biggest and fanciest room you can get at Disney, but I felt at home in my room. The bathroom area has 2 sinks outside the room with the tub/toilet. The sink area has a curtain you can close for privacy from the bed area. The room with the tub is a bit tight though - something to note for parents with kids that need help in the bathroom. I loved the scent of the toiletries and I liked that the shampoo was in dispensers in the tub - it's much easier than trying to squeeze the shampoo out of those mini containers and get the cap back on with one hand. I also found there to be a nice amount of storage, between shelves and dressers. Having seen other reviews about the fridge temperature, I brought my fridge thermometer from home. My fridge stayed between 33 and 38 degrees the whole week. My milk actually froze solid. I had an instacart delivery from Publix, which was accepted by bellhop, and it was easy to get from them. I also felt welcomed by the personal message on the tv when I arrived, though as others have noted, channels are very limited. However, you can cast from your phone to the room tv if have chromecast. My room also had Hey Disney, but I didn't use it because I wanted to disconnect from technology as much as possible. The air conditioning also worked well and was easily controlled from the digital thermostat. The room was overall quiet. Note, though, that if you have kids that go to bed before 10, a few nights a week there's an outdoor movie screening on the lawn from 8:30-10:00 right across from building 4. It's loud enough that it could make it hard to sleep. I really enjoyed the pool. The water temperature was comfortable, and the theming and slide are fun. The grounds are also very beautiful. I had dinner in the food court twice. The food choices aren't endless and are the same every day, but there is something for everyone. Choices are things like pizza/chicken strips, a few New Orleans-themed options, and some entrees like salmon/chicken/beef stew. There are also some grab and go options. Once I had the cilantro salmon with the garlic-marinated broccoli and roasted vegetables. It was delicious. Another night I also had the kids chicken and pasta with marinara, which wasn't fancy, but it was good. On my final morning I had the kids mickey waffles and the adult side of scrambled eggs, which were both great. The staff also made me feel special throughout my stay. They all wished me a happy birthday and were very friendly and helpful. My magic band fell off somewhere when I went to Universal, and the hotel staff here helped me disconnect my lost band from my account and set up a card ticket for me so it was ready to go in my account and I didn't have to do any of it myself. This resort is also convenient for its smaller size. It's a short walk to the pool or lobby/food court from all the buildings. There's also only 1 bus stop, so you go right to the parks after pick-up. A final note on the tap water, which I've seen other people comment on. The taste is there, but it isn't that strong. It's similar to the taste of the tap water at the Jersey Shore, but much milder. I didn't find it off-putting, but I'm used to the much stronger-tasting tap water from NJ beach trips. Also, I'm a true mosquito magnet, but I didn't get one mosquito bite anywhere in Disney, even though I didn't wear any repellant at all.

TripAdvisor users rated this property 5 out of 5


GoPlaces15760496505 (North Tonawanda, New York) on May 24, 2024

Everything you could want out of a resort. Great rooms, great food, great atmosphere. The pool has events for kids and a slide and a fun theme. It's along a canal which takes you to Downtown Disney, or Disney Springs now, and is just a beautiful area. There's an arcade and just like every staff member in Disney World, they are very courteous and will help when needed. The housekeeping is great but I miss the little towel animals they'd leave on the beds. My favorite resort in Disney World and I have not one negative thing to say about it.

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