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WestJet visit to Victoria brings renewed commitment and focus on region

WestJet Chief Executive Officer, Alexis von Hoensbroech today visited Victoria, B.C. to discuss the important role the region has in WestJet’s ambitious growth strategy for Western Canada.

WestJet Executive visit to Victoria brings renewed commitment and focus on region

WestJet Cargo receives Transport Canada approval certifying 737-800 Boeing Converted Freighters

Approval signals bright future for WestJet Cargo and the GTA Group as dedicated freighters prepare for takeoff with first departure set for April 22, 2023

WestJet Cargo receives approval on behalf of Transport Canada certifying its 737-800 Boeing Conv

WestJet revitalizes commitment to city of Kelowna with executive visit to region

Alexis von Hoensbroech, WestJet Group, Chief Executive Officer joins valued partners and leaders across Kelowna’s business, travel and tourism sectors to discuss the importance of WestJet’s investments in the region

WestJet Group provides update about Sunwing transaction

Canadian Government issues order finding that the transaction is in the public interest

Recognizing the women of WestJet

In celebration of International Women’s Day and Women of Aviation Week, we're featuring some inspiring WestJetters in their own words who are sharing their unique experiences as women in aviation, the lessons they’ve learned along the way and the importance of diversity in the industry.

WestJet launches Operational Excellence program

Airline elevates guest experience to new heights with announcement of newly created role of Vice-President, Experience Management

One year with the WestJet Group

Alexis von Hoensbroech shares his reflections on his first year leading the WestJet Group

WestJet Operations Update – Guest information for cancelled flights

Helpful information for guests impacted by extreme weather conditions across Canada

WestJet announces Tanya Foster as Chief Information Officer

Foster will join WestJet’s executive leadership on January 9, 2023.

Tanya Foster, WestJet Chief Information Officer

WestJet Group announces retirement of Chief Financial Officer Harry Taylor

Jennifer Bue to step in as interim Chief Financial Officer

Meet 2021 President’s Award winner, Dan Neal

24-year WestJetter, Dan Neal, WestJet Risk and Privacy Specialist, IT is one of 16 President’s Award winners from 2021.

Meet Esther Corado, Heather Bozsik & Leah Huggins, WestJet’s 2021 Safety Above All Award winners

Heather Bozsik, Customer Service Agent, Leah Huggins, Guest Service Manager, and Esther Corado, Guest Service Lead, all from the WestJet team in Toronto, are our Safety Above All Award winners from 2021.

Meet Esther Corado, Heather Bozsik and Leah Huggins, WestJet’s 2021 Safety Above All Award winners

WestJet hosts airline’s first Digital Day

WestJetters and global digital partners come together to showcase a myriad of digital solutions that hold the potential to achieving WestJet’s re-imagined strategy.

Meet 2021 President’s Award winner, Andrea Gomez

Andrea Gomez, Advisor, Product Delivery with WestJet Cargo is one of 16 President’s Award winners from 2021.

WestJet investing in the future of sustainable aviation fuel in Canada

Airline is the first Canadian operator to offer regular sustainable aviation fuel flights with three-month route commitment from San Francisco to Calgary

Meet 2021 President’s Award winner, Kaelan Chambers

Social media extraordinaire, Kaelan Chambers, WestJet, Team Lead, Social Media is one of 16 President’s Award winners from 2021.

Meet 2021 President’s Award winner, Jacky Lam

14-year WestJetter, Jacky Lam, Guest Service Manager, Vancouver Airport is one of 16 President’s Award winners from 2021.

Partnership between the WestJet Group and the GOA sets foundation for future of aviation

WestJet Group designates Calgary as its exclusive global connecting hub, and will concentrate all 787 Dreamliner intercontinental flying to YYC Calgary International Airport

WestJet Group inks deal with Boeing for an additional 42 737-10 aircraft plus 22 options

Multi-billion-dollar investment to strengthen airline’s presence in Western Canada and underpin growth in transcontinental and leisure offerings from eastern Canadian communities.

WestJet flies its second sustainable aviation fuel flight in collaboration with Neste and Avfuel

WestJet yesterday operated the airline’s second ever sustainable aviation fuel flight with the departure of WestJet flight WS1681 out of New York’s John F. Kennedy International Airport (JFK) to YYC Calgary International Airport.

WestJet launches gender and body inclusive uniforms for frontline

Loving where you’re going starts with loving what you’re wearing

WestJet launches digital transformation with arrival of Chief Digital Officer, Christian Novosel

As WestJet continues to focus on its new strategic direction and position itself for near and long-term success, the airline continues to invest in enterprise-wide digital products and solutions for its guests and people.

WestJet digital transformation takes off with arrival of Chief Digital Officer Christian Novosel

WestJet deploys MedAire in-flight app connecting flight crew with doctors

Airline to fully deploy app across fleet of 737 aircraft

Securing the future: how a growing, stronger, sustainable WestJet benefits Canadians

The WestJet Group’s strategic path forward for our guests, employees and the communities we serve

Alexis von Hoensbroech, CEO of the WestJet Group

Meet 2021 President’s Award winner, Nicole Sellick Morrison

Twenty-year WestJetter, Nicole Sellick Morrison, Cabin Crew Member (CCM), WestJet, is one of 16, President’s Award winners from 2021.

WestJet and Aero Design Labs set out to increase fuel efficiency of Boeing 737-700 Aircraft

Airline partners with Aero Design Labs (ADL) to test first-of-its kind product designed to reduce fuel burn

Daniele Gorla to join WestJet as Vice-President, Procurement and Supply Chain

WestJet today announced the appointment of Daniele Gorla, as Vice-President, Procurement and Supply Chain. Gorla will join WestJet’s global leadership team effective June 13.

Daniele Gorla, Vice-President, Procurement and Supply Chain

Meet 2021 President’s Award winner, Christina Lee

Three-year WestJetter, Christina Lee, Cabin Crew Member (CCM), WestJet Encore, is one of 16, President’s Award winners from 2021.

WestJet operates first Sustainable Aviation Fuel flight between Los Angeles and Calgary

Joint initiative led by Boeing and IATA sees first ever collective purchase of Sustainable Aviation Fuel (SAF) to launch flights out of Los Angeles International Airport during the 9th Summit of the Americas.

Meet 2021 President’s Award winner, Alexandra Nicoll

Four-year WestJetter, Alexandra Nicoll, Cabin Crew Member (CCM), WestJet Encore, is one of 16, President’s Award winners from 2021.

WestJet ratifies 10-year agreement with WestJet flight dispatchers

WestJet today announced that WestJet flight dispatchers, represented by the Canadian Airline Dispatchers Association (CALDA), voted more than 90 per cent in favour of a 10-year agreement.

Meet 2021 President’s Award winner, Derrick Polakoff

Known amongst his leaders and peers as a champion of WestJet’s values, Derrick goes above and beyond in everything he does to create a positive and productive workspace for everyone he works with.

WestJet advises public of increase in fraudulent WestJet Facebook pages

WestJet is advising the public of an increasing number of reported cases related to fraudulent social media accounts, primarily on Facebook, impersonating WestJet and WestJet’s digital travel assistant, Juliet.

Chris Avery to join WestJet as Vice-President, Commercial Strategy

WestJet today announced the appointment of Chris Avery, as Vice-President, Commercial Strategy. Avery, a former WestJetter, will join WestJet’s senior leadership team effective immediately.

Meet 2021 Spirit of Community Award winner, Tory Khalil

In recognition of National Volunteer week, we celebrate five-year WestJetter and Spirit of Community Award winner, Tory Khalil, WestJet, Customer Service Agent, Calgary Airport.

Tory Khalil, WestJet, Customer Service Agent, Calgary Airport

Pre-pay bags and save

Effective January 17, 2023 WestJet is making changes to checked baggage policies.

Meet 2021 President’s Award winner, Brian Scott

In recognition of World Pilot’s Day, we celebrate five-year WestJetter and President’s Award winner, Brian Scott, Training Standards, Encore Flight Operations.

Brian Scott, Training Standards, Encore Flight Operations

Bob Cummings to return to the WestJet Group as President of Swoop

The WestJet Group today announced the return of Bob Cummings to the airline’s Executive Leadership Team as President of Swoop

WestJet Cargo’s first Boeing 737-800 Converted Freighter lands in Calgary

Aircraft on lease from BBAM Limited Partnership (BBAM)

WestJet Cargo, B737-800BCF arrives in Calgary

Jeff Harris named Vice-President, WestJet Cargo

Effective immediately, Jeff Harris will take on the permanent role of Vice-President, WestJet Cargo. Jeff had been serving in the interim position with great success and has been instrumental in leading the ongoing development of WestJet Cargo and expansion of its service offerings.

Jeff Harris, WestJet, Vice-President, WestJet Cargo

WestJet announces Kirsten de Bruijn as Executive Vice-President, Cargo

De Bruijn will join WestJet’s executive leadership team later this month, following a successful immigration process.

Kirsten de Bruijn, WestJet, Executive Vice-President, Cargo

WestJet to fly highest number of guests since March 2020

Sunday marks busiest day for airline since pre-pandemic

Introducing WestJet-X: Affordable spaceflights

WestJet’s newest destination is out of this world.

WestJet - X, Alexis von Hoensbroech, CEO

WestJet re-introduces itself to London with a Canadian twist on time-honoured British tradition

As international travel and tourism resumes, WestJet is re-introducing itself to London in a creative way with Hightea by WestJet, a delicious Canadian twist on a time-honoured British tradition.

Meet 2021 President’s Award winner, Carla Ellis-Whelan

Nine-year WestJetter, Carla Ellis-Whelan, Team Lead, Reservation Support Desk, Contact Centre is one of 16 President’s Award winners who demonstrates that WestJet’s challenger brand and commitment to caring from the heart are not mutually exclusive in her world.

WestJet Cargo and the GTA Group announce partnership expansion

WestJet Cargo and the GTA Group today announced a long-term partnership that will support the expansion and growth of domestic cargo opportunities for both businesses.

WestJet Cargo Boeing 737-800NG in partnership with GTA

Suzanne Foraie, WestJet’s first woman Chief Pilot

We sat down with Suzanne to ask her a few questions about how her love for the skies came to be, her goals for the future and why she would encourage women to pursue a career in aviation.

Suzanne Foraie, WestJet, Chief Pilot, Line Operations

Encouraging women to pursue a career in aviation

In recognition of Women of Aviation Worldwide Week (WOAW) we asked the women of WestJet one question…

WestJet Group to acquire Sunwing Vacations and Sunwing Airlines

Combination strengthens both companies following impact of pandemic, unlocking exciting opportunities for WestJet and Sunwing employees as part of a vibrant national airline and delivering greater value and more sun destinations for Canadians.

The WestJet Group announces the appointment of Álex Cruz to its Board of Directors

The WestJet Group is pleased to announce the recent appointment of Alex Cruz to its Board of Directors

Alexis von Hoensbroech begins role as CEO WestJet

The WestJet Group today announced that Alexis von Hoensbroech has officially started his role as Chief Executive Officer (CEO).

Alexis von Hoensbroech, Chief Executive Officer (CEO)

Meet 2021 President’s Award winner, Nicole Maclean

Nicole Maclean, Manager of People Systems, is one of 16, 2021 President’s Award winners who consistently demonstrates that upholding WestJet’s challenger brand is achieved by proactively working together to win.

WestJet Advises Public of Increase in Reported Cases of Paid Online Advertisement Scams

WestJet is advising the public of an increasing number of reported cases related to paid online advertisements using the WestJet name

Meet 2021 President’s Award winner, Shaunna Rendell

Caring from the heart, while difficult to define on paper is easily recognizable in 13-year WestJetter, Shaunna Rendell, Guest Service Manager at Edmonton Airport who is one of 16, President’s Award winners from 2021.

Shaunna Rendell, Guest Service Manager, Edmonton International Airport

Safety Above All: Why WestJet was named one of the safest airlines in the world

For the second year in a row, WestJet has been named among the top 10 safest low-cost airlines as rated by AirlineRatings.com. Want to learn more about what goes into making WestJet one of the safest airlines in the world? Here are just some of the ways we’re putting Safety Above All.

Alexis von Hoensbroech announced as new CEO of WestJet Group

Alexis von Hoensbroech will be appointed Chief Executive Officer (CEO) of the WestJet Group. The official start date for von Hoensbroech is subject to the timing of a successful immigration process, which is expected to be completed before the end of the first quarter of 2022.

The WestJet Group opposes re-introduction of blanket air travel advisory

Pathway for safe and fully-vaccinated international air travel must be preserved.

Federal government announcement response

Meet 2021 President’s Award winner, Shannon Morin

Nine-year WestJetter, Shannon Morin, Analyst, Maintenance Programs, Encore Tech Ops is one of 16 President’s Award winners, who demonstrated incredible tenacity throughout the pandemic and consistently went above and beyond for WestJetters and everyone in WestJet’s world.

Holiday tips to make sure you’re Travel Ready

‘Tis the season for holiday travel and reconnecting with the people and places we love most. We’ve put together our top 8 travel tips and reminders to make your journey as smooth as possible this holiday season.

WestJet Cargo and SmartKargo partner on innovative digital transformation

WestJet Cargo and SmartKargo today announced a partnership that will provide extensive digital solutions to enhance and transform the airline’s air cargo business.

WestJet makes travel wishes come true

WestJet today released the airline’s 10th holiday video, WestJet Christmas Miracle: A Wish Come True. This year’s theme focuses on the emotional and sentimental moments that guests missed celebrating last year due to the pandemic.

Harry Taylor starts role as interim President and CEO WestJet Group 

The WestJet Group today announced that Harry Taylor has officially assumed the interim role of President and Chief Executive Officer (CEO).

Harry Taylor, WestJet President and Chief Executive Officer (CEO).

WestJet announces Karl Schuster as Executive Vice-President and Chief Loyalty Officer

Schuster will join the WestJet executive leadership team in early 2022, following the completion of the immigration process.

WestJet and TELUS partner on Trusted Boarding trial

Innovative guest boarding solution showcases the future possibility for touchless and secure boarding options for Canadian travellers

WestJet warns public of new phishing email scams

WestJet is warning the public of new email scams using the WestJet name and brand likeness combined with a time-sensitive discount voucher to get recipients to give up their credit card information.

The Honour of a Lifetime

WestJet’s President and CEO honoured with Feather Hat ceremony from Alberta’s Treaty 6 and 7 Elders in recognition of his efforts in advancing Indigenous relationships with WestJet.

Ed Sims with Treaty 6 and 7 Elders and Chiefs

Meet 2021 President’s Award winner, Hannah Fairweather

Hannah is a six-year WestJetter who joined WestJet’s Loyalty team in 2019 as the business lead on the development and launch of WestJet’s flagship Elevation Lounge at Calgary International Airport (YYC).

Hannah Fairweather, President's Award, WestJet Group Award Winner

Meet the WestJet Group’s 2021 High Impact Leader, Aaron Baldwin

A WestJet Group High Impact Leader is someone who builds trust, is committed to the development of their team, exhibits adaptability, stands accountable, drives change and consistently challenges the status quo.

Aaron Baldwin, WestJet, Senior Manager, Station Support at Calgary International Airport

Kathy McCrum joins the WestJet Group as Vice-President, People & Employee Relations

WestJet announced that Kathy McCrum is joining WestJet as Vice-President, People and Employee Relations.

Kathy McCrum, WestJet, Vice-President, People & Employee Relations

Meet the 2021 WestJet Group Awards Winners

On Thursday, October 21, 2021 outstanding WestJet Group team members were recognized and celebrated at this year’s virtual, WestJet Group Awards.

Safety Above All includes mandatory vaccinations for WestJet Group travellers and employees

Today, the WestJet Group shared the evolution of its Safety Above All program to reflect mandatory employee vaccination and mandatory traveller vaccination, in line with the Government of Canada mandate.

Mark Paslawski named WestJet Group as Vice-President, Legal and Corporate Secretary

WestJet announced that Mark Paslawski is joining WestJet, as Vice-President, Legal and Corporate Secretary. Reporting to Executive Vice-President, External Affairs and Chief Legal Officer, Angela Avery, Mark will oversee the legal affairs of the WestJet Group.

Mark Paslawski, Vice-President, Legal and Corporate Secretary

WestJet is welcoming out of practice guests back to the skies with its new brand spot, Escape.

Canadians are turning to travel again and WestJet is ready to welcome them back.

WestJet formally commits to TRC Corporate Call to Action #92

In advance of Canada’s first ever National Day for Truth and Reconciliation, the WestJet Group of Companies declares its commitment to the corporate Call to Action #92 of the Truth and Reconciliation mandate.

Four ways to relax on your next flight

Sit back, relax and find your Calm on WestJet Connect as you take off to your next destination.

The WestJet Group announces Harry Taylor as interim President and CEO

The WestJet Group today announced that Harry Taylor will assume the interim role of President and Chief Executive Officer (CEO) with a transition period taking place between late November and mid-December 2021. Current CEO Ed Sims announced his retirement on June 9, 2021.

Harry Taylor WestJet Interim President and CEO

Ready. Set. Travel.

WestJet and Destination Canada partner to inspire Canadians to go travel.

Earn more. Experience more.

Introducing Status Lift with the WestJet RBC® World Elite Mastercard‡, a new annual benefit of the card, makes your everyday spend go further for you, bringing you closer to achieving a higher tier.

WestJet warns Canadians about ongoing phone scams

WestJet is advising Canadians to avoid sharing their credit card numbers and other private information with fraudsters posing as WestJet or WestJet Vacations.

WestJet Encore Cabin Crew Members ratify five-year collective agreement

WestJet Encore today announced that Encore Cabin Crew Members, represented by the Canadian Union of Public Employees (CUPE), have successfully ratified their first five-year agreement.

WestJet names Natalie Farand, Vice-President, Guest Experience

WestJet announces Natalie Farand as its new Vice-President, Guest Experience. Reporting to John Weatherill, Executive Vice-President and Chief Commercial Officer, Natalie will champion a new structure for guest experience innovation, design and delivery.

WestJet welcomes Melissa LaForge to the WestJet Group as Vice-President, Controller

WestJet announced that Melissa LaForge will be joining WestJet, as Vice-President Controller.

Melissa LaForge, Vice-President, Controller

WestJet announces new Chief Operating Officer Diederik Pen and appoints new Chief Safety, Health

WestJet today announced the appointment of a new Executive Vice-President and Chief Operating Officer (COO) Diederik Pen. Acting interim COO, Robert Antoniuk will take on a new role as Chief Safety, Health and Environment Officer.

Diederik Pen, WestJet, Executive Vice-President and Chief Operating Officer

WestJet welcomes back onboard service and products

After a 16 month hiatus, WestJet is welcoming back onboard service with enhancements to products and services that were modified as a result of the pandemic.

WestJet reconnecting communities across Canada

WestJet is reconnecting communities from coast-to-coast with the restart routes and the inauguration of 11 new non-stop flights across Canada by mid-July.

WestJet Cargo announces dedicated freighters to better serve Canada

WestJet today announced that it is launching a new dedicated cargo service, using 737-800 Boeing Converted Freights (BCF), as dedicated aircraft, to fulfill the larger-scale needs of Canadian businesses, freight forwarders, shippers and individual customers.

WestJet announces the retirement of President and CEO, Ed Sims

WestJet President and CEO, Ed Sims, will retire at the end of 2021. He will remain as President and Chief Executive, as well as a member of the WestJet Group board of directors until December 2021.

A conversation with registered psychologist Tessa Burns Martin

The WestJet Group has been actively supporting the mental wellbeing of its employees for several years. A cornerstone to this strategy is work underway with registered psychologist, Tessa Burns Martin.

Mental Health Week Questions with Dr. Tammy McKnight

At WestJet we are proud to participate in Mental Health Week, a Canadian Mental Health Association (CMHA) annual initiative. It’s an important opportunity to build awareness and decrease stigma surrounding mental health and illness. This year, we sat down with our Chief Medical Officer, Dr. McKnight

WestJet names Andrew Gibbons Vice-President Government Relations and Regulatory Affairs

WestJet announced that Andrew (Andy) Gibbons, has been promoted to Vice-President Government Relations and Regulatory Affairs.

WestJet announces Natalie Farand as Vice-President, Digital

Natalie Farand, who has been working as Interim Vice-President, Digital since October 31, 2020, is now permanent in the role, reporting directly to John Weatherill, Executive Vice-President and Chief Commercial Officer.

WestJet names Colleen Tynan Vice-President, Airports

Colleen oversees WestJet’s airport operations including all domestic and international airports in the WestJet network.

WestJet Cabin Crew Members represented by CUPE Local 4070, ratify five-year collective agreement

WestJet today announced that WestJet Cabin Crew Members, represented by the Canadian Union of Public Employees (CUPE), have successfully ratified their first five-year agreement.

WestJet welcomes Dr. Tammy McKnight as Chief Medical Officer

Dr. McKnight will be responsible for assisting WestJet in developing and implementing initiatives relating to the health and well-being of WestJetters and guests. This will include furthering the airline's commitment to mental health, advising on risk mitigation efforts, and making health recommendations to meet or exceed regulations and in line with the varying guidelines in which a global airline operates.

WestJet announces departure of Arved von zur Muehlen, Chief Commercial Officer

Arved von zur Muehlen, WestJet Executive Vice-President and Chief Commercial Officer, will step down from the airline on March 5, 2021. WestJetter and industry veteran, John Weatherill to take on role of EVP and CCO.

WestJetter and industry veteran, John Weatherill

Canada closed to competition

Government ignores advice of its own Competition Bureau in Air Canada takeover of Transat approving the purchase of Transat by Air Canada, without significant remedies.

WestJet returns 737 MAX to service

On January 21, 2021, WestJet returned the first of its 737 MAX aircraft to passenger service with the departure of WS115 from Calgary to Vancouver.

WestJet announces retirement of Jeff Martin, Chief Operating Officer

WestJet today announced the retirement of Captain Jeff Martin, WestJet Executive Vice-President and Chief Operating Officer.

WestJet Slashes Capacity in Response to Rushed Government Testing Regime

WestJet today announced further cuts to its schedule as the airline continues to face volatile demand and instability in the face of continuing federal...

Welcome to the WestJet Elevation Lounge

WestJet is proud to reveal its flagship lounge – the WestJet Elevation Lounge. Boasting more than 9,300 square feet of premium space with panoramic views and Canadian-inspired details, the WestJet Elevation Lounge blends contemporary design with refined mountain living inspired by Canada's diverse landscape. The flagship space was designed in collaboration with global architecture and design firm Gensler to carefully consider the needs and safety of guests and frequent travellers.

WestJet becomes first national carrier in Canada to voluntarily provide refunds to original form of payment

The WestJet Group of Companies today announced it will begin providing refunds to original form of payment to guests.

WestJet announces organizational changes to secure its future

Today, WestJet announced organizational changes that will see the company consolidate call centre activity in Alberta, contract out airport operations in all domestic airports outside of Vancouver, Calgary, Edmonton and Toronto, and strategically restructure its office and management staff.

WestJet to be Acquired by Onex

WestJet Airlines Ltd. ("WestJet")(TSX: WJA) announced today it has entered into a definitive agreement that provides for its acquisition in an all-cash transaction.

Onex (CNW Group/WESTJET, an Alberta Partnership)

Get travel ready

We understand it might have been a while since your last flight, so we've created a one-stop destination to help you prepare for your highly anticipated return to travel. From destination requirements to what to expect on board, we've got you covered.

Changes to Canada’s Testing Entry Requirements

Video observation for rapid antigen self-testing now available through airline’s partnership with AZOVA

WestJet further extends schedule reductions by 20 per cent through March

Avoidable network reductions highlight need for urgent reopening timeline from government; outdated travel restrictions causing unnecessary damage to Canada’s economic recovery

WestJet extends schedule reductions through to February 28, 2022

Airline to reduce February capacity by 20 per cent

WestJet Daily Operations Update (January 2022)

Due to the continued impact of the Omicron variant on WestJet and our third-party service providers, partnered with the challenging and extreme winter conditions prevalent across the country, WestJet announced on Dec. 31, 2021, the consolidation of approximately 15 per cent of scheduled flights.

An update on our operations and omicron COVID-19 variant impact

Over the past 72 hours, we have seen a significant increase in delays and cancellations impacting our business. As we work to stabilize our operation to best serve our guests, we understand this has been immensely challenging and frustrating and for that we apologize.

The WestJet Group introduces comprehensive COVID-19 testing program for guests through AZOVA

Approved self-administered test kits and expansive AZOVA network of in person testing locations for easy and convenient testing across most WestJet and Swoop destinations.

Elimination of PCR Testing for trips less than 72 Hours

If you are a Canadian citizen, permanent resident, or individual registered under the Indian Act and taking a trip outside of Canada that’s under 72 hours, effective November 30, 2021, you'll be exempt from the obligation to provide a pre-entry PCR or molecular test result.

Vaccination Validation for Guests

November 30, 2021, marks a significant milestone in Canadian aviation, with the final phase of Canada’s mandatory vaccination policy for travellers coming into effect. This means proof of vaccination for guests 12 years or older is required for travel on the WestJet Group, with narrow exceptions.

WestJetters answering the call to support vaccination in Alberta

As Albertans call Alberta Health Services (AHS) Health Link 811 to book COVID-19 vaccination appointments, there’s a chance they’re talking to someone more used to booking a vacation or ensuring safety and comfort in the sky.

WestJetter and temporary AHS employee working the 811 phone lines

Helping guests get travel ready

Today, WestJet launched its Travel Ready Series aimed to welcome guests back to travel and ensure they are equipped and prepared with the information they need to enjoy a smooth and safe return to the skies.

WestJet Rewards extends tier status for members

WestJet Rewards is extending tier status for current Platinum, Gold and Silver members through to December 31, 2022.

WestJet and the Government of British Columbia partner to assist with vaccine clinics

WestJet has partnered with the Government of British Columbia to return approximately 200 furloughed WestJetters to work to assist at mass vaccination clinics in Greater Vancouver. The first confirmed clinic begins March 29, 2021 at the University of British Columbia.

WestJet volunteers helping at vaccine clinics

WestJet Rewards extends expiry date for annual companion vouchers

WestJet Rewards is extending the expiry dates of companion vouchers issued to members who hold a WestJet RBC® credit card as COVID-19 continues to impact the travel plans of Canadians.

Familiar faces on the path to being together again

Instead of tagging bags and printing boarding passes, the WestJetters forming part of WestJet’s Care Team are on site assisting nearly 200,000 B.C. residents who are expected to pass through Fraser Health vaccination clinic between now and October.

A conversation with WestJet’s first Chief Medical Officer, Dr. Tammy McKnight

After a country-wide search, on April 5, 2021, WestJet welcomed its first Chief Medical Officer, Dr. Tammy McKnight. We sat down with Dr. McKnight to learn more about her role at WestJet.

Dr. Tammy McKnight WestJet's Chief Medical Officer

WestJet-YVR COVID-19 Testing Study Demonstrates Rapid Antigen Testing is Effective in Screening

Research conducted by UBC and Providence Health Care at YVR shows extremely low risk of transmission of COVID-19 in airline passengers on domestic flights

Participant being tested for COVID-19 using rapid antigen testing

Curbing COVID-19 through WestJet’s employee screening program

In an effort to reduce the risk of asymptomatic COVID-19 spread, WestJet has launched a voluntary rapid antigen employee screening program for operationally critical WestJetters working on campus or on shift at the Calgary International Airport.

WestJet extends sun-flights suspension until June 4

WestJet will extend its temporary suspension of international sun flights to destinations in Mexico and the Caribbean.

WestJet to temporarily suspend service to four domestic stations

WestJet will temporarily suspend operations to St. John's, N.L., London, Ont., and Lloydminster and Medicine Hat, Alta., as of March 19, until June 24, 2021.

WestJet cuts flying to Mexico and Caribbean at request of Canadian government

The WestJet Group announced it would temporarily cease international flying to 14 sun destinations in Mexico and the Caribbean in response to a request from the Government of Canada.

A further discussion on refunds

To those of you directly affected, thank you for your patience. We remain as committed as we have ever been to keeping Canadian air fares fair, and to ensuring you will always have competition and choice.

Pre-travel Testing – what’s it all about?

Last week, WestJet was proud to be part of the announcement with the Governments of Alberta and Canada on the arrival of government-approved COVID-19 testing at our home and largest hub, Calgary International Airport.

Preparing our COVID testing Pilot for Takeoff

When we set out on our pilot, we did so with two objectives in mind: testing the tests and testing the process.

Refunds - It's about time

Through the efforts of thousands of WestJetters, we are confident that we can now begin providing refunds proactively. We are the first national airline in Canada to do so.

WestJet applauds Alberta-based quarantine trial

WestJet today welcomed the announcement of a COVID-19 testing trial by the Government of Canada and the Government of Alberta. Together, the governments announced the launch of a new pilot program at the YYC Calgary International Airport to safely test a reduced quarantine period, while protecting Canadians from COVID-19.

WestJet pulls back from Atlantic Canada

WestJet announced it will be indefinitely suspending operations to Moncton, Fredericton, Sydney and Charlottetown, while significantly reducing service to Halifax and St. John's. The suspension eliminates more than 100 flights weekly or almost 80 percent of seat capacity from the Atlantic region starting November 2 and also suspends operations to Quebec City, with the removal of Toronto service.

YVR and WestJet select UBC as research partner for COVID-19 testing pilot

Under the partnership, the parties will work together to design and implement a research study to test and pilot real-time COVID-19 testing at the airport.

WestJet enhances no-charge COVID-19 travel insurance offering with U.S. coverage

WestJet is introducing no-charge COVID-19 travel insurance coverage for eligible guests booking travel to, the United States, Mexico, the Caribbean and European destinations including the United Kingdom.

WestJet concerned third-party charges undermining Canada's economic recovery

WestJet today announced an increase to domestic traveller surcharges to account for NAV CANADA rate increases of almost 30 per cent.

A new pilot taking flight

WestJet and Vancouver International Airport (YVR) are embarking on a new pilot project that will incorporate COVID-19 testing for WestJet guests on select departing flights out of YVR.

Ed and Tamara standing in front of the windows in the YVR boarding lounge with WestJet aircraft on the tarmac

Joint comment on Transport Canada's Flight Plan for navigating COVID-19

Canada’s two largest airlines and two largest airports welcomed Transport Canada’s long-awaited Flight Plan for Navigating COVID-19 as a major step forward in restarting Canada’s air travel industry by confirming the country’s biosafety standards.

WestJet concludes repatriation flight program with Global Affairs Canada

WestJet today is signifying the conclusion of its repatriation flight program in collaboration with the Government of Canada.

Man and woman flight attendants with Canadian flag behind them

WestJet, safety above all

Since the onset of the COVID-19 pandemic we have been taking many extra steps to ensure the safety of our guests and our crew and will continue to do so for the foreseeable future.

Billy Nolen, WestJets Vice-President, Safety, Security and Quality standing in front of aircraft

WestJet Cargo – Connecting what’s needed

WestJet is helping keep critical domestic supply chain lines open during the COVID-19 pandemic. To help meet the needs of Canadians, WestJet continues to fly scheduled cargo operations to its 23 domestic cargo bases.

WestJet statement on operations and network from Ed Sims, President and CEO

Today, Prime Minister Trudeau made an explicit declaration to all Canadians abroad that it is time to come home. Based on this statement and the recommendations to Canadians to control the spread of the coronavirus.

WestJet donates 40 tons of air cargo capacity to Turkey–Syria earthquake relief

In coordination with Freight Forwarders, WestJet Cargo will collect shipments from across Canada to be transported to impacted areas, leveraging the entire freight capacity of two WestJet 787 Dreamliner flights from Calgary.

WestJet donates 40 tons of air cargo capacity to earthquake relief

WestJet inspires the spirit of giving with Miracle Miles

Guests surprised in-flight with opportunity to give back $1 for every mile flown to their favourite charities.

WestJet announces commitment to grow Alberta’s Indigenous tourism industry

Indigenous Tourism Alberta and WestJet sign three-year strategic partnership agreement

WestJet Cares for Kids celebrates 15 years

This week, WestJet is celebrating the incredible 15-year milestone anniversary of the WestJet Cares for Kids program. Since 2007, WestJet has donated over 100,000 flights to our charitable partners through our WestJet Cares for Kids program.

WestJet Donates 500 Domestic Flights to Assist Displaced Ukrainians Upon Arrival to Canada

To assist Ukrainians in need of air travel, WestJet has provided 500 domestic one-way flights to any WestJet destination in Canada to ensure they reach their final destinations across the country with ease.

Emergency Food Kits take flight for Ukraine with help from WestJet Cargo

More than 1,600 kits on first shipment to support GlobalMedic’s humanitarian relief efforts in Ukraine

Celebrating National Volunteer Week

This National Volunteer week WestJet is celebrating the WestJetters who passionately give back to the communities where they live and work

WestJet and the FlightHub Group join forces to support GlobalMedic’s humanitarian aid in Ukraine

WestJet today announced a partnership with the FlightHub Group to assist in the transportation of GlobalMedic’s field team members to and from areas impacted by the conflict in Ukraine.

WestJetter’s vision brings meaningful hockey donation to Cat Lake First Nation

WestJet, Mikinakoos Children’s Fund and North Star Air partner to support donation of 667lbs of hockey equipment to remote fly-in only community

WestJetters volunteer with GlobalMedic in support of Ukraine

On Wednesday, March 30, more than 30 WestJetters came together alongside GlobalMedic in Toronto to build and pack Emergency Food Kits to support those affected by the conflict in Ukraine.

A match made in the skies

At WestJet, care is at the core of everything we do and in some unique circumstances, this means playing match maker. In celebration of love and Valentine’s Day, a special WestJet guest is sharing her love story that took off on the runway, 16 years ago.

WestJet named official airline sponsor for ITAC’s 2022 National Indigenous Tourism Conference

The Indigenous Tourism Association of Canada (ITAC) has announced WestJet as the official airline sponsor of this year’s National Indigenous Tourism Conference (NITC).

WestJet partners with Compugen to participate in Green4Good program

Repurposing of airline’s IT assets results in significant donation to Ronald McDonald House Charities Canada.

10 years of spreading holiday cheer

This year WestJet is celebrating it’s tenth consecutive WestJet Cares for Kids holiday tradition.

Weston’s Wish for WestJet’s Christmas Miracle

This holiday season while we were out making our guests’ travel wishes come true, we also teamed up with our WestJet Cares for Kids partner Make-A-Wish® Canada to grant a life-changing wish for one special young man.

The magic of the Northern Lights and the land of the Midnight Sun with North Star Adventures

Based in Yellowknife, North Star Adventures specializes in Aurora viewing and once-in-a-lifetime Indigenous experiences that provide the best chance of witnessing the magic of the Northern Lights.

Calgary-based, family-run Moonstone Creation inspires appreciation for Native Art

When you visit Moonstone Creation, an Indigenous-owned and family-run business located in Calgary, you’ll come across tons of beautifully beaded items for sale while taking in the wonderful smoky smell of Native tanned hide.

Experience Indigenous food traditions at Miqmak Catering Indigenous Kitchen

Miqmak Catering Indigenous Kitchen is the first permanent Indigenous-owned restaurant in Montreal, focused on preparing dishes and dining experiences that continue to share Indigenous cuisine and food traditions, while remaining committed to providing healthy meal options to surrounding communities.

Become immersed in First Nations Cultures from across Canada - Indigenous Experiences

When you sign up for a tour with Indigenous Experiences, you’re greeted by a warm hand drum welcome, that marks only the beginning of a carefully curated and immersive tribute to showcase the culture and history of Canada's First Peoples through a unique and authentic Indigenous lens.

Why we wear pink

Our commitment to beating breast cancer

The Grapes of Syilx – Indigenous World Winery

Shifting travel spend towards domestic tourism could help sustain 150,000 jobs in Canada and accelerate recovery following the pandemic by one year, all while seeing and enjoying what Canada has to offer.

Aurora Village; Dark night lightening for Northwest Territories Indigenous Tourism operator

When your life’s work is showcasing your Indigenous culture and the Aurora Borealis while spoiling travellers who come from far and wide, hunkering down and waiting out the pandemic is not an option.

Pride at WestJet with Robert Antoniuk

In celebration of Pride month, we interviewed four WestJetters who are proud members of the LGBTQ2+ community and asked them to share their personal stories and tell us about what pride means to them. Closing the month, is Robert Antoniuk, WestJet Executive Vice-President & Chief Operating Officer.

Pride at WestJet with Bernadeth Mari Aquino

In celebration of Pride month, we interviewed four WestJetters who are proud members of the LGBTQ2+ community and asked them to share their personal stories and tell us about what pride means to them. This week, we talked to Bernadeth Mari Aquino, WestJet, Cabin Crew Member.

National Indigenous Peoples Day

In recognition of National Indigenous Peoples Day, WestJet acknowledges the land today’s flight schedule is travelling through and highlighting incredible Indigenous tourism business in each of these destinations.

Pride at WestJet with Cliff Galang

To celebrate Pride month we sat down with four WestJetters who are proud members of the LGBTQ2+ community and asked them to share their personal stories and tell us what pride means to them. This week, we talked to Cliff Galang, WestJet, Destination Manager, WestJet Vacations.

WestJet kicks off Restart Roundtables in Saskatchewan

Virtual meeting brings together Government of Saskatchewan, business leaders, airports and tourism organizations

Pride at WestJet with Chuck Crowder

To celebrate Pride month we sat down with four WestJetters who are proud members of the LGBTQ2+ community and asked them to share their personal stories and tell us what pride means to them. Kicking off the month, is Chuck Crowder, WestJet Vice-President, Sales and Distribution.

WestJet and ITAC roll out support for Indigenous tourism businesses

WestJet and the Indigenous Tourism Association of Canada (ITAC) are providing nine, $10,000 grants to Indigenous tourism businesses across Canada that have been devastated by the shutdown of the tourism industry due to the COVID-19 pandemic.

Celebrating the power of WestJetters who volunteer

In recognition of National Volunteer Week, WestJet is celebrating WestJetters who give back to the communities where they live and work and the magic that happens when Canadians work together towards a common purpose.

WestJet Caring for Community Infographic

Spreading holiday cheer with Boys and Girls Clubs of Canada

To say that 2020 has been a challenging year, is an understatement. Despite – or perhaps because of – all of the challenges, we knew how important it was for us to spread joy.

WestJet Christmas Miracle: the season to give

WestJet aircraft and delivery vehicles took to the skies and the roads as WestJetters set out close to home to safely deliver items and care packages for charitable partners, community organizations and healthcare facilities. WestJetters donning Blue Santa hats and following local safety protocols, delivered blankets, personal protective equipment and food to shelters, hot meals to front line workers and gifts to seniors and children to spread the holiday spirit.

WestJet and Boys and Girls Clubs of Canada unite to share kindness

Today, WestJet and Boys and Girls Clubs of Canada together are celebrating World Kindness Day through WestJet Connections: Share kindness.

WestJet announces $100,000 commitment to help grow Indigenous Tourism across Canada

The Indigenous Tourism Association of Canada has significantly increased its wingspan after a $100,000, over three years, commitment.

A message to guests from WestJet Chief Operating Officer, Diederik Pen

We recognize our ability to respond and reaccommodate your travel plans was not up to our standards, or the WestJet standards you expect. We’re deeply sorry.

A message to our guests from WestJet Chief Operating Officer, Diederik Pen

Regulatory review of the WestJet Group’s acquisition of Sunwing moves to next stage

The WestJet Group today issued a statement following the release of the Competition Bureau’s advisory report on the company’s proposed acquisition of Sunwing Vacations and Sunwing Airlines, and the Canadian Transportation Agency’s positive determination.

A statement from Alexis von Hoensbroech on Canada’s removal of travel restrictions

Today’s announcement aligns with the travel policies of other major nations, reflects our industry’s outstanding commitment to safety, and recognizes that air travel is no less safe than any other consumer activity.

A WestJet Statement on Safety

Airline continues to champion safety above all for its guests and crews while advocating for the safe removal of outdated pandemic measures.

WestJet.com and WestJet App Technical Issue Resolved

On August 17, 2022, at 3:53 pm MST, a technical issue was identified that impacted guest profiles on westjet.com and the WestJet App

WestJet and Unifor agreement ratified

Today, the first collective bargaining agreement between WestJet and Unifor was ratified by Unifor’s members. Unifor is the certified union representing certain WestJet airport employees at YYC Calgary International Airport and Vancouver International Airport.

WestJet and Unifor reach tentative agreement

Today, WestJet and Unifor, the certified union representing certain WestJet airport employees at YYC Calgary International Airport and Vancouver International Airport, reached a tentative agreement on the first collective bargaining agreement between the organizations.

WestJet statement regarding Unifor strike authorization vote results

WestJet today issued the following statement regarding the announcement made by Unifor, the certified union representing certain WestJet airport employees at YYC Calgary International Airport and Vancouver International Airport, regarding the results of its strike authorization vote.

An update on our summer operations

We have been meticulously planning for summer operations and our number one priority is our guest’s travel experience.

An update on WestJet’s progress to ensure a gender inclusive experience for all

We are working to implement the necessary technological changes and we understand it has been disappointing for our guests and the non-binary community

An update on WestJet’s progress on ensuring a gender inclusive experience for all

An update on travel from Diederik Pen, WestJet’s Chief Operating Officer

As we prepare for the busy months ahead, we are committed to doing everything we can to deliver the WestJet experience you expect. At the same time, we want to be up front on some of the challenges that could impact our operations and your travel.

The WestJet Group welcomes Canada’s removal of pre-departure testing

The announcement marks a significant sign of recovery for the industry and allows Canadians to return to travel with certainty.

Standing with Ukraine – A message from Alexis von Hoensbroech, WestJet CEO

The WestJet Group announces $25,000 donation and additional measures to support humanitarian efforts in Ukraine.

WestJet, Boeing 737 MAX, "Stand with Ukraine" decal

The WestJet Group responds to Canada’s easing of travel and border measures

The WestJet Group welcomes today’s announcement from the federal government outlining changes to Canada’s border measures and travel policies. The WestJet Group will continue to advocate, based on science and data, for the removal of all measures impacting fully-vaccinated travellers.

WestJet Group statement on Canadian international airports list expansion

The WestJet Group has been advocating for the expansion of Canada’s international airports list to include Victoria, Abbotsford, Kelowna, Regina, Saskatoon, Hamilton, Waterloo and St. John’s. As the largest carrier in many of these communities, today’s announcement is welcome and overdue news.

The truth about flight prices – responding to the National Post

Just as the Canadian airline industry is struggling to its feet and dusting itself off, the National Post’s Sabrina Maddeaux writes an opinion piece with the headline “flying in Canada is silly expensive – time to open Air Canada and WestJet to competition”. We are breaking it down, with facts.

The WestJet Group statement on mandatory vaccination requirements

The WestJet Group is committed to ensuring the health and safety of both our guests and employees. Today's announcement from the federal government marks an important milestone towards becoming a fully vaccinated industry and the safe restart of the travel and tourism sector.

WestJet group responds to mandatory vaccination requirement

The WestJet Group announces mandatory COVID-19 vaccination for all employees

The WestJet Group today announced that effective October 30, 2021, all WestJet Group employees will be required to be fully vaccinated against COVID-19.

The WestJet Group Statement - September 8, 2021

The WestJet Group responds to mandatory vaccination requirement for airline workers

Airline working to implement government’s mandatory vaccination requirement for federally regulated airline employees by the end of October.

The WestJet Group Statement - August 13, 2021

A note from Ed: Not the WestJet you expect

Many of you have taken the opportunity to write to me personally in recent times to voice your frustration at our current service levels. This update is both a thank you for bringing issues to my attention and an open apology for some of the less positive experiences.

Statement from the WestJet Group, July 20, 2021

Given encouraging vaccination rates across the country, The WestJet Group and the Government of Canada have mutually agreed to shift focus from these negotiations, and away from taxpayer-funded support, to leading the safe restart of the travel and tourism sector.

WestJet statement on border measures

WestJet is encouraged by the government’s announcements today that prioritize fully vaccinated travellers. Since the onset of the pandemic, we have been advocating for a plan that supports the safe restart of air travel.

WestJet Encore reaches tentative agreement with CUPE

WestJet Encore today announced that a tentative agreement had been reached with CUPE Local 4070, representation for the WestJet Encore Inflight (Cabin Crew) group. Both parties now await the ratification vote to be put forward to membership.

WestJet statement on travel restrictions

WestJet welcomes the Government of Canada’s announcement eliminating many travel restrictions on Tuesday, July 6, for Canadian citizens, foreign nationals and permanent residents who are fully vaccinated against COVID-19.

WestJet statement on Canada's Border Measures Report

WestJet welcomes the findings outlined by the Health Canada Testing and Screening Expert Advisory Panel in the Border Measures Report released today and thanks the panel for their efforts in bringing forward this report.

WestJet statement on Unifor's application approval

WestJet has received confirmation that Unifor’s application with the Canada Industrial Relations Board (CIRB) to represent WestJet Airport guest services employees in Calgary and Vancouver has been approved.

The WestJet Group Statement on government support announcement

The WestJet Group continues to operate self-sufficiently with the exception of the Canada Emergency Wage Subsidy (CEWS), which flows through directly to our employees.

WestJet Group of Companies reacts to this afternoon's statement from Transport Minister Marc Garneau

We will evaluate this afternoon's statement from the Government of Canada and will await greater clarity on what support for the aviation sector might include.

WestJet statement on flight 652

Since April 2020, Transport Canada has required all travellers over the age of two to wear a proper face covering on board the aircraft. As always, we remain committed to the highest safety standard.

Our statement on seat distancing

As we continue to manage through the ongoing effects of the global COVID-19 pandemic, we understand that our guests and media may have some questions regarding our reintroduction of the middle seat for sale. WestJet is a highly safety sensitive organization in one of the most carefully regulated industries and every decision we make has the safety of our guests and WestJetters at the forefront.

Empty seats displaying the interior of aircraft

WestJet service update: Ontario winter storm

Due to a major winter storm warning targeting southern Ontario, WestJet has proactively cancelled all scheduled flights operating to and from Toronto Pearson Airport as of 8:00 p.m. EST, Friday, March 3, 2023.

WestJet service update: B.C. Winter Storm (December 22-23)

WestJet has proactively cancelled flights to and from Vancouver, Abbotsford, Victoria, Nanaimo and Comox until the afternoon of Friday, December 23

WestJet service update: Southern Ontario and Quebec Winter Storm (December 23-24)

WestJet has proactively cancelled flights to and from Toronto, London, Ottawa, Waterloo and Quebec beginning at 9:00 a.m. EST on Friday, Dec. 23 until end of day, with a restart dependent on weather conditions by Saturday, Dec. 24

WestJet service update: BC Winter Storm (November 29-30)

WestJet has proactively cancelled a number of flights due to winter weather impacting regions across British Columbia

A message to guests from Diederik Pen, WestJet Chief Operating Officer

An update on WestJet’s system wide outage

WestJet’s weekly operations and performance report (October 24-31)

Airline ranked second in North America in October for completion factor while consistently improving on-time performance

Airline maintains strong completion factor

WestJet service update: Hurricane Ian – Florida operations

Due to Hurricane Ian, for the safety of our guests and crew, WestJet has suspended operations to and from Orlando until at least Friday, September 30, and Fort Myers and Tampa until Saturday, October 1.

WestJet service update: Hurricane Fiona – Halifax operations

Due to Hurricane Fiona, scheduled to impact Atlantic Canada early Saturday morning, for the safety of our guests and crew, WestJet will suspend Halifax operations from the evening of Friday, September 23 to the morning of Sunday, September 25.

IT Outage (July 14, 2022)

Operational updates on the external third-party infrastructure outage that impacted WestJet’s airport check-in, flight planning and payment services on westjet.com.

WestJet service update: Manitoba winter storm

Due to a major winter storm warning targeting southern Manitoba, WestJet has proactively cancelled all scheduled flights operating to and from Winnipeg and Brandon on Wednesday, April 13, 2022.

5 things I learned from cabin crew training: WestJet’s COO

WestJet’s Executive Vice-President and Chief Operating Officer (COO), Robert Antoniuk, joined WestJetters returning from temporary layoff to complete accelerated training and become a certified WestJet cabin crew member. We asked Robert what he learned.

Robert Antoniuk, Executive Vice-President and Chief Operating Officer joins WestJetters returning from temporary leaves of absence to complete accelerated cabin crew training.

WestJet changing its policy for emotional support dogs

Effective August 5, 2021, WestJet will no longer accept emotional support dogs in the cabin. Moving forward, WestJet will continue to accept service dogs who meet the outlined criteria for training and behaviour and who support those with disabilities.

The real risk is not understanding the facts around the MAX

In reading Brian A. Barsky’s opinion piece: The Boeing 737 MAX remains a risky ride, published January 21, 2021 in the Globe and Mail, I would like to provide the facts in response.

WestJet’s 737 MAX: Behind the Scenes

With our 737 MAX aircraft returning to service, we wanted to give you the opportunity to see what’s been going on behind the scenes, so you can have the same level of confidence.

New YYC domestic check-in

Our flagship hub moves to a new check-in home.

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