787 Dreamliner in flight

Newsroom

Welcome to your one-stop destination for the latest WestJet news.

Whether you're writing your next story, flying with us in the air or planning your next trip, we are committed to ensuring you stay connected to us through our latest newsroom updates.

If you're a media representative and have a question, media@westjet.com is monitored 24/7.

WestJetters answering the call to support vaccination in Alberta

As Albertans call Alberta Health Services (AHS) Health Link 811 to book COVID-19 vaccination appointments, there’s a chance they’re talking to someone more used to booking a vacation or ensuring safety and comfort in the sky.

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WestJetter and temporary AHS employee working the 811 phone lines

WestJet Rewards extends expiry date for annual companion vouchers

WestJet Rewards is extending the expiry dates of companion vouchers issued to members who hold a WestJet RBC® credit card as COVID-19 continues to impact the travel plans of Canadians.

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WestJet Credit Card

A conversation with WestJet’s first Chief Medical Officer, Dr. Tammy McKnight

After a country-wide search, on April 5, 2021, WestJet welcomed its first Chief Medical Officer, Dr. Tammy McKnight. We sat down with Dr. McKnight to learn more about her role at WestJet.

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Dr. Tammy McKnight WestJet's Chief Medical Officer

Curbing COVID-19 through WestJet’s employee screening program

In an effort to reduce the risk of asymptomatic COVID-19 spread, WestJet has launched a voluntary rapid antigen employee screening program for operationally critical WestJetters working on campus or on shift at the Calgary International Airport.

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WestJet antigen screening kits

Helping guests get travel ready

Today, WestJet launched its Travel Ready Series aimed to welcome guests back to travel and ensure they are equipped and prepared with the information they need to enjoy a smooth and safe return to the skies.

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Travel Ready Series Onboard

WestJet Rewards extends tier status for members

WestJet Rewards is extending tier status for current Platinum, Gold and Silver members through to December 31, 2022.

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WestJet Rewards extends tier status for members

Familiar faces on the path to being together again

Instead of tagging bags and printing boarding passes, the WestJetters forming part of WestJet’s Care Team are on site assisting nearly 200,000 B.C. residents who are expected to pass through Fraser Health vaccination clinic between now and October.

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WestJetter Volunteer Mike

WestJet and the Government of British Columbia partner to assist with vaccine clinics

WestJet has partnered with the Government of British Columbia to return approximately 200 furloughed WestJetters to work to assist at mass vaccination clinics in Greater Vancouver. The first confirmed clinic begins March 29, 2021 at the University of British Columbia.

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WestJet volunteers helping at vaccine clinics

WestJet-YVR COVID-19 Testing Study Demonstrates Rapid Antigen Testing is Effective in Screening

Research conducted by UBC and Providence Health Care at YVR shows extremely low risk of transmission of COVID-19 in airline passengers on domestic flights

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Participant being tested for COVID-19 using rapid antigen testing

WestJet extends sun-flights suspension until June 4

WestJet will extend its temporary suspension of international sun flights to destinations in Mexico and the Caribbean.

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Beach and ocean

WestJet to temporarily suspend service to four domestic stations

WestJet will temporarily suspend operations to St. John's, N.L., London, Ont., and Lloydminster and Medicine Hat, Alta., as of March 19, until June 24, 2021.

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WestJet to temporarily suspend service to four domestic stations

WestJet cuts flying to Mexico and Caribbean at request of Canadian government

The WestJet Group announced it would temporarily cease international flying to 14 sun destinations in Mexico and the Caribbean in response to a request from the Government of Canada.

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787 aircraft in flight

A further discussion on refunds

To those of you directly affected, thank you for your patience. We remain as committed as we have ever been to keeping Canadian air fares fair, and to ensuring you will always have competition and choice.

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A further discussion on refunds

Pre-travel Testing – what’s it all about?

Last week, WestJet was proud to be part of the announcement with the Governments of Alberta and Canada on the arrival of government-approved COVID-19 testing at our home and largest hub, Calgary International Airport.

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Pre-travel Testing – what’s it all about?

Preparing our COVID testing Pilot for Takeoff

When we set out on our pilot, we did so with two objectives in mind: testing the tests and testing the process.

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Preparing our COVID testing Pilot for Takeoff

Refunds - It's about time

Through the efforts of thousands of WestJetters, we are confident that we can now begin providing refunds proactively. We are the first national airline in Canada to do so.

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Refunds - It's about time

WestJet applauds Alberta-based quarantine trial

WestJet today welcomed the announcement of a COVID-19 testing trial by the Government of Canada and the Government of Alberta. Together, the governments announced the launch of a new pilot program at the YYC Calgary International Airport to safely test a reduced quarantine period, while protecting Canadians from COVID-19.

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WestJet applauds Alberta-based quarantine trial

WestJet pulls back from Atlantic Canada

WestJet announced it will be indefinitely suspending operations to Moncton, Fredericton, Sydney and Charlottetown, while significantly reducing service to Halifax and St. John's. The suspension eliminates more than 100 flights weekly or almost 80 percent of seat capacity from the Atlantic region starting November 2 and also suspends operations to Quebec City, with the removal of Toronto service.

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787 aircraft in flight

YVR and WestJet select UBC as research partner for COVID-19 testing pilot

Under the partnership, the parties will work together to design and implement a research study to test and pilot real-time COVID-19 testing at the airport.

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YVR and WestJet select UBC as research partner for COVID-19 testing pilot

WestJet enhances no-charge COVID-19 travel insurance offering with U.S. coverage

WestJet is introducing no-charge COVID-19 travel insurance coverage for eligible guests booking travel to, the United States, Mexico, the Caribbean and European destinations including the United Kingdom.

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Beach and ocean

WestJet concerned third-party charges undermining Canada's economic recovery

WestJet today announced an increase to domestic traveller surcharges to account for NAV CANADA rate increases of almost 30 per cent.

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WestJet concerned third-party charges undermining Canada’s economic recovery

A new pilot taking flight

WestJet and Vancouver International Airport (YVR) are embarking on a new pilot project that will incorporate COVID-19 testing for WestJet guests on select departing flights out of YVR.

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Ed and Tamara standing in front of the windows in the YVR boarding lounge with WestJet aircraft on the tarmac

WestJet reinforces commitment to safety with zero-tolerance mask policy

The WestJet Group has announced multiple safety updates including the potential for denied travel and a one-year WestJet Group travel ban for those who fail to comply with the airlines' mask regulation.

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WestJet reinforces commitment to safety with zero-tolerance mask policy

Joint comment on Transport Canada's Flight Plan for navigating COVID-19

Canada’s two largest airlines and two largest airports welcomed Transport Canada’s long-awaited Flight Plan for Navigating COVID-19 as a major step forward in restarting Canada’s air travel industry by confirming the country’s biosafety standards.

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WestJet’s 767 Aircraft

WestJet concludes repatriation flight program with Global Affairs Canada

WestJet today is signifying the conclusion of its repatriation flight program in collaboration with the Government of Canada.

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Man and woman flight attendants with Canadian flag behind them

WestJet, safety above all

Since the onset of the COVID-19 pandemic we have been taking many extra steps to ensure the safety of our guests and our crew and will continue to do so for the foreseeable future.

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Billy Nolen, WestJets Vice-President, Safety, Security and Quality standing in front of aircraft

WestJet Cargo – Connecting what’s needed

WestJet is helping keep critical domestic supply chain lines open during the COVID-19 pandemic. To help meet the needs of Canadians, WestJet continues to fly scheduled cargo operations to its 23 domestic cargo bases.

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WestJet Cargo – Connecting what’s needed

WestJet statement on operations and network from Ed Sims, President and CEO

Today, Prime Minister Trudeau made an explicit declaration to all Canadians abroad that it is time to come home. Based on this statement and the recommendations to Canadians to control the spread of the coronavirus.

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WestJet statement on operations and network from Ed Sims, President and CEO

WestJet Group driving economic restart in Abbotsford and the Fraser Valley

WestJet and Swoop were privileged to be joined by more than 30 of Abbotsford and the Fraser Valley’s key stakeholders for the WestJet Group’s fourth Restart Roundtable.

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Abbotsford

Edmonton International Airport and WestJet Group ready to launch

Top leaders in aviation, travel and business joined by Premier Kenney as they work to safely reinvigorate travel

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Edmonton, Alberta

WestJet brings together Vancouver Island tourism industry to talk safe travel restart

More than 70 virtual guests gathered at WestJet’s second Restart Roundtable for Vancouver Island.

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WestJet q400 flying

WestJet introduces service to Amsterdam from Calgary

New flight to begin August 5 on airline’s 787 Dreamliner

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Amsterdam

WestJet to offer Canadians the most flights to Hawaii this winter

Airline flying more flights than any other Canadian airline with additional Dreamliner service and new direct flights from Calgary to Kona and Lihue.

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Hawaii

WestJet leads domestic recovery with the addition of 11 new routes

WestJet today announced 11 new domestic routes across Western Canada. The routes will offer new nonstop service for 15 communities across Alberta, British Columbia, Saskatchewan, Manitoba and Ontario.

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WestJet leads domestic recovery with the addition of 11 new routes

WestJet to restore regional routes suspended due to COVID-19

WestJet today announced it will restore flights to the communities of Charlottetown, Fredericton, Moncton, Sydney, St. John's and Quebec City after service was suspended as a result of COVID-19. The reinstatement of service will restore WestJet's complete network of pre-COVID-19 domestic airports.

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Light house in Peggy's Cove

WestJet adds sun destinations and Dreamliner flying to January schedule

WestJet has released its updated January schedule featuring Dreamliner service to Mexico and more flights to sun destinations in the Caribbean, the United States (including Hawaii), Mexico and Central America.

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Boeing 787 Dreamliner in flight

WestJet adds holiday heat to December schedule

WestJet has released its updated December schedule featuring up to 55 daily flights to sun destinations in the Caribbean, the United States (including Hawaii) and Mexico. The schedule also highlights increased domestic frequencies for travel starting December 5, 2020 through to January 4, 2021.

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Beach and ocean

WestJet updates schedule with key sun markets

Updated schedule designed to get Canadians to and from key destinations while supporting the economic recovery of Canada through continued domestic flying. Starting October 4, 2020 WestJet will offer operations to and from 48 destinations including 39 in Canada, three in the U.S. and three in Mexico, two in Jamaica and one in the U.K.

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WestJet’s Dreamliner Aircraft

Aurora Village; Dark night lightening for Northwest Territories Indigenous Tourism operator

When your life’s work is showcasing your Indigenous culture and the Aurora Borealis while spoiling travellers who come from far and wide, hunkering down and waiting out the pandemic is not an option.

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Aurora Village, northern lights

Pride at WestJet with Robert Antoniuk

In celebration of Pride month, we interviewed four WestJetters who are proud members of the LGBTQ2+ community and asked them to share their personal stories and tell us about what pride means to them. Closing the month, is Robert Antoniuk, WestJet Executive Vice-President & Chief Operating Officer.

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Robert Antoniuk

Pride at WestJet with Bernadeth Mari Aquino

In celebration of Pride month, we interviewed four WestJetters who are proud members of the LGBTQ2+ community and asked them to share their personal stories and tell us about what pride means to them. This week, we talked to Bernadeth Mari Aquino, WestJet, Cabin Crew Member.

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 Bernadeth Mari Aquino

National Indigenous Peoples Day

In recognition of National Indigenous Peoples Day, WestJet acknowledges the land today’s flight schedule is travelling through and highlighting incredible Indigenous tourism business in each of these destinations.

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National Indigenous Peoples Day

Pride at WestJet with Cliff Galang

To celebrate Pride month we sat down with four WestJetters who are proud members of the LGBTQ2+ community and asked them to share their personal stories and tell us what pride means to them. This week, we talked to Cliff Galang, WestJet, Destination Manager, WestJet Vacations.

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Cliff Galang

WestJet kicks off Restart Roundtables in Saskatchewan

Virtual meeting brings together Government of Saskatchewan, business leaders, airports and tourism organizations

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Saskatchewan prairie

Pride at WestJet with Chuck Crowder

To celebrate Pride month we sat down with four WestJetters who are proud members of the LGBTQ2+ community and asked them to share their personal stories and tell us what pride means to them. Kicking off the month, is Chuck Crowder, WestJet Vice-President, Sales and Distribution.

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Chuck Crowder YYZ Pride Parade 2019

WestJet and ITAC roll out support for Indigenous tourism businesses

WestJet and the Indigenous Tourism Association of Canada (ITAC) are providing nine, $10,000 grants to Indigenous tourism businesses across Canada that have been devastated by the shutdown of the tourism industry due to the COVID-19 pandemic.

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WestJet and ITAC

Celebrating the power of WestJetters who volunteer

In recognition of National Volunteer Week, WestJet is celebrating WestJetters who give back to the communities where they live and work and the magic that happens when Canadians work together towards a common purpose.

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WestJet Caring for Community Infographic

Spreading holiday cheer with Boys and Girls Clubs of Canada

To say that 2020 has been a challenging year, is an understatement. Despite – or perhaps because of – all of the challenges, we knew how important it was for us to spread joy.

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Spreading holiday cheer with Boys and Girls Clubs of Canada

WestJet Christmas Miracle: the season to give

WestJet aircraft and delivery vehicles took to the skies and the roads as WestJetters set out close to home to safely deliver items and care packages for charitable partners, community organizations and healthcare facilities. WestJetters donning Blue Santa hats and following local safety protocols, delivered blankets, personal protective equipment and food to shelters, hot meals to front line workers and gifts to seniors and children to spread the holiday spirit.

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WestJet Christmas Hangar

WestJet and Boys and Girls Clubs of Canada unite to share kindness

Today, WestJet and Boys and Girls Clubs of Canada together are celebrating World Kindness Day through WestJet Connections: Share kindness.

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WestJet and Boys and Girls Clubs of Canada unite to share kindness

WestJet announces $100,000 commitment to help grow Indigenous Tourism across Canada

The Indigenous Tourism Association of Canada has significantly increased its wingspan after a $100,000, over three years, commitment.

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WestJet announces $100,000 commitment to help grow Indigenous Tourism across Canada

Statement from the WestJet Group, July 20, 2021

Given encouraging vaccination rates across the country, The WestJet Group and the Government of Canada have mutually agreed to shift focus from these negotiations, and away from taxpayer-funded support, to leading the safe restart of the travel and tourism sector.

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Statement from the WestJet Group, July 20, 2021

WestJet statement on border measures

WestJet is encouraged by the government’s announcements today that prioritize fully vaccinated travellers. Since the onset of the pandemic, we have been advocating for a plan that supports the safe restart of air travel.

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A statement from WestJet

WestJet Encore reaches tentative agreement with CUPE

WestJet Encore today announced that a tentative agreement had been reached with CUPE Local 4070, representation for the WestJet Encore Inflight (Cabin Crew) group. Both parties now await the ratification vote to be put forward to membership.

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WestJet Q400

WestJet statement on travel restrictions

WestJet welcomes the Government of Canada’s announcement eliminating many travel restrictions on Tuesday, July 6, for Canadian citizens, foreign nationals and permanent residents who are fully vaccinated against COVID-19.

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WestJet statement on travel restrictions

WestJet statement on Canada's Border Measures Report

WestJet welcomes the findings outlined by the Health Canada Testing and Screening Expert Advisory Panel in the Border Measures Report released today and thanks the panel for their efforts in bringing forward this report.

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WestJet Statement May 27

WestJet statement on Unifor's application approval

WestJet has received confirmation that Unifor’s application with the Canada Industrial Relations Board (CIRB) to represent WestJet Airport guest services employees in Calgary and Vancouver has been approved.

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WestJet Statement

The WestJet Group Statement on government support announcement

The WestJet Group continues to operate self-sufficiently with the exception of the Canada Emergency Wage Subsidy (CEWS), which flows through directly to our employees.

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The WestJet Group Statement on government support announcement

WestJet Group of Companies reacts to this afternoon's statement from Transport Minister Marc Garneau

We will evaluate this afternoon's statement from the Government of Canada and will await greater clarity on what support for the aviation sector might include.

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WestJet Group of Companies reacts to this afternoon's statement from Transport Minister Marc Garneau

WestJet statement on flight 652

Since April 2020, Transport Canada has required all travellers over the age of two to wear a proper face covering on board the aircraft. As always, we remain committed to the highest safety standard and

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WestJet statement on flight 652

Our statement on seat distancing

As we continue to manage through the ongoing effects of the global COVID-19 pandemic, we understand that our guests and media may have some questions regarding our reintroduction of the middle seat for sale. WestJet is a highly safety sensitive organization in one of the most carefully regulated industries and every decision we make has the safety of our guests and WestJetters at the forefront.

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Empty seats displaying the interior of aircraft

WestJet changing its policy for emotional support dogs

Effective August 5, 2021, WestJet will no longer accept emotional support dogs in the cabin. Moving forward, WestJet will continue to accept service dogs who meet the outlined criteria for training and behaviour and who support those with disabilities.

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Emotional Support Dogs

The real risk is not understanding the facts around the MAX

In reading Brian A. Barsky’s opinion piece: The Boeing 737 MAX remains a risky ride, published January 21, 2021 in the Globe and Mail, I would like to provide the facts in response.

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The real risk is not understanding the facts around the MAX

WestJet’s 737 MAX: Behind the Scenes

With our 737 MAX aircraft returning to service, we wanted to give you the opportunity to see what’s been going on behind the scenes, so you can have the same level of confidence .

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WestJet’s 737 MAX: Behind the Scenes

New YYC domestic check-in

Our flagship hub moves to a new check-in home

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New YYC domestic check-in

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