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Newsroom

Welcome to your one-stop destination for the latest WestJet news.

Whether you're writing your next story, flying with us in the air or planning your next trip, we are committed to ensuring you stay connected to us through our latest newsroom updates.

If you're a media representative and have a question, media@westjet.com is monitored 24/7.

Safety Above All includes mandatory vaccinations for WestJet Group travellers and employees

Today, the WestJet Group shared the evolution of its Safety Above All program to reflect mandatory employee vaccination and mandatory traveller vaccination, in line with the Government of Canada mandate.

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WestJet guest vaccination

Mark Paslawski named WestJet Group as Vice-President, Legal and Corporate Secretary

WestJet announced that Mark Paslawski is joining WestJet, as Vice-President, Legal and Corporate Secretary. Reporting to Executive Vice-President, External Affairs and Chief Legal Officer, Angela Avery, Mark will oversee the legal affairs of the WestJet Group.

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Mark Paslawski, Vice-President, Legal and Corporate Secretary

WestJet is welcoming out of practice guests back to the skies with its new brand spot, Escape.

Canadians are turning to travel again and WestJet is ready to welcome them back.

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Escape

WestJet formally commits to TRC Corporate Call to Action #92

In advance of Canada’s first ever National Day for Truth and Reconciliation, the WestJet Group of Companies declares its commitment to the corporate Call to Action #92 of the Truth and Reconciliation mandate.

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Aurora Village

Four ways to relax on your next flight

Sit back, relax and find your Calm on WestJet Connect as you take off to your next destination.

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Calm App on WestJet Connect

The WestJet Group announces Harry Taylor as interim President and CEO

The WestJet Group today announced that Harry Taylor will assume the interim role of President and Chief Executive Officer (CEO) with a transition period taking place between late November and mid-December 2021. Current CEO Ed Sims announced his retirement on June 9, 2021.

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Harry Taylor WestJet Interim President and CEO

Ready. Set. Travel.

WestJet and Destination Canada partner to inspire Canadians to go travel.

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Destination Canada

Earn more. Experience more.

Introducing Status Lift with the WestJet RBC® World Elite Mastercard‡, a new annual benefit of the card, makes your everyday spend go further for you, bringing you closer to achieving a higher tier.

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WestJet RBC® World Elite Mastercard‡

WestJet warns Canadians about ongoing phone scams

WestJet is advising Canadians to avoid sharing their credit card numbers and other private information with fraudsters posing as WestJet or WestJet Vacations.

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Airport guests walking

WestJet Encore Cabin Crew Members ratify five-year collective agreement

WestJet Encore today announced that Encore Cabin Crew Members, represented by the Canadian Union of Public Employees (CUPE), have successfully ratified their first five-year agreement.

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WestJet Encore Q400

WestJet names Natalie Farand, Vice-President, Guest Experience

WestJet announces Natalie Farand as its new Vice-President, Guest Experience. Reporting to John Weatherill, Executive Vice-President and Chief Commercial Officer, Natalie will champion a new structure for guest experience innovation, design and delivery.

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Natalie Farand, Vice-President, Guest Experience

WestJet welcomes Melissa LaForge to the WestJet Group as Vice-President, Controller

WestJet announced that Melissa LaForge will be joining WestJet, as Vice-President Controller.

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Melissa LaForge, Vice-President, Controller

WestJet announces new Chief Operating Officer Diederik Pen and appoints new Chief Safety, Health

WestJet today announced the appointment of a new Executive Vice-President and Chief Operating Officer (COO) Diederik Pen. Acting interim COO, Robert Antoniuk will take on a new role as Chief Safety, Health and Environment Officer.

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Diederik Pen, WestJet, Executive Vice-President and Chief Operating Officer

WestJet welcomes back onboard service and products

After a 16 month hiatus, WestJet is welcoming back onboard service with enhancements to products and services that were modified as a result of the pandemic.

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Onboard service

WestJet reconnecting communities across Canada

WestJet is reconnecting communities from coast-to-coast with the restart routes and the inauguration of 11 new non-stop flights across Canada by mid-July.

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WestJet reconnecting communities across Canada

WestJet Cargo announces dedicated freighters to better serve Canada

WestJet today announced that it is launching a new dedicated cargo service, using 737-800 Boeing Converted Freights (BCF), as dedicated aircraft, to fulfill the larger-scale needs of Canadian businesses, freight forwarders, shippers and individual customers.

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WestJet Cargo

WestJet announces the retirement of President and CEO, Ed Sims

WestJet President and CEO, Ed Sims, will retire at the end of 2021. He will remain as President and Chief Executive, as well as a member of the WestJet Group board of directors until December 2021.

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WestJet President and CEO, Ed Sims

A conversation with registered psychologist Tessa Burns Martin

The WestJet Group has been actively supporting the mental wellbeing of its employees for several years. A cornerstone to this strategy is work underway with registered psychologist, Tessa Burns Martin.

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Image of peaceful water

Mental Health Week Questions with Dr. Tammy McKnight

At WestJet we are proud to participate in Mental Health Week, a Canadian Mental Health Association (CMHA) annual initiative. It’s an important opportunity to build awareness and decrease stigma surrounding mental health and illness. This year, we sat down with our Chief Medical Officer, Dr. McKnight

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peaceful water image

WestJet names Andrew Gibbons Vice-President Government Relations and Regulatory Affairs

WestJet announced that Andrew (Andy) Gibbons, has been promoted to Vice-President Government Relations and Regulatory Affairs.

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Andy Gibbons

WestJet announces Natalie Farand as Vice-President, Digital

Natalie Farand, who has been working as Interim Vice-President, Digital since October 31, 2020, is now permanent in the role, reporting directly to John Weatherill, Executive Vice-President and Chief Commercial Officer.

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Natalie Farrand

WestJet names Colleen Tynan Vice-President, Airports

Colleen oversees WestJet’s airport operations including all domestic and international airports in the WestJet network.

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Colleen Tynan

WestJet Cabin Crew Members represented by CUPE Local 4070, ratify five-year collective agreement

WestJet today announced that WestJet Cabin Crew Members, represented by the Canadian Union of Public Employees (CUPE), have successfully ratified their first five-year agreement.

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WestJet Cabin Crew Members, represented by CUPE Local 4070, ratify five-year collective agreement

WestJet welcomes Dr. Tammy McKnight as Chief Medical Officer

Dr. McKnight will be responsible for assisting WestJet in developing and implementing initiatives relating to the health and well-being of WestJetters and guests. This will include furthering the airline's commitment to mental health, advising on risk mitigation efforts, and making health recommendations to meet or exceed regulations and in line with the varying guidelines in which a global airline operates.

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 Dr. Tammy McKnight

WestJet announces departure of Arved von zur Muehlen, Chief Commercial Officer

Arved von zur Muehlen, WestJet Executive Vice-President and Chief Commercial Officer, will step down from the airline on March 5, 2021. WestJetter and industry veteran, John Weatherill to take on role of EVP and CCO.

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WestJetter and industry veteran, John Weatherill

Canada closed to competition

Government ignores advice of its own Competition Bureau in Air Canada takeover of Transat approving the purchase of Transat by Air Canada, without significant remedies.

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business man walking with small luggage

WestJet returns 737 MAX to service

On January 21, 2021, WestJet returned the first of its 737 MAX aircraft to passenger service with the departure of WS115 from Calgary to Vancouver.

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Boeing 737 MAX crew

WestJet announces retirement of Jeff Martin, Chief Operating Officer

WestJet today announced the retirement of Captain Jeff Martin, WestJet Executive Vice-President and Chief Operating Officer.

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WestJet Cargo

WestJet Slashes Capacity in Response to Rushed Government Testing Regime

WestJet today announced further cuts to its schedule as the airline continues to face volatile demand and instability in the face of continuing federal...

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WestJet Slashes Capacity in Response to Rushed Government Testing Regime

Welcome to the WestJet Elevation Lounge

WestJet is proud to reveal its flagship lounge – the WestJet Elevation Lounge. Boasting more than 9,300 square feet of premium space with panoramic views and Canadian-inspired details, the WestJet Elevation Lounge blends contemporary design with refined mountain living inspired by Canada's diverse landscape. The flagship space was designed in collaboration with global architecture and design firm Gensler to carefully consider the needs and safety of guests and frequent travellers.

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Welcome to the WestJet Elevation Lounge

WestJet becomes first national carrier in Canada to voluntarily provide refunds to original form of payment

The WestJet Group of Companies today announced it will begin providing refunds to original form of payment to guests.

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787 aircraft in flight

WestJet announces organizational changes to secure its future

Today, WestJet announced organizational changes that will see the company consolidate call centre activity in Alberta, contract out airport operations in all domestic airports outside of Vancouver, Calgary, Edmonton and Toronto, and strategically restructure its office and management staff.

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WestJet’s 767 Aircraft

WestJet to be Acquired by Onex

WestJet Airlines Ltd. ("WestJet")(TSX: WJA) announced today it has entered into a definitive agreement that provides for its acquisition in an all-cash transaction.

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Onex (CNW Group/WESTJET, an Alberta Partnership)

WestJet and Swoop hear from Hamilton business and aviation leaders

Roundtable calls for immediate return of international airport status

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Hamilton, Ontario

WestJet launching new service between Toronto and Dublin

The new non-stop seasonal flights are set to operate four-times weekly, beginning on May 15, 2022 and will increase to daily by June 2, 2022.

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Guest sitting in Dublin on cliffs

WestJet service update: Hurricane Larry – Newfoundland and Labrador

Due to Hurricane Larry and for the safety of our guests and crew, WestJet has cancelled the following scheduled flights operating to Newfoundland from St. John’s and Gander, from Friday, September 10 to Sunday, September 12.

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q400 aircraft

WestJet flights between Dawson Creek and Calgary take off

Air service returns to Dawson Creek as WestJet Link connects city to WestJet’s global hub.

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WestJet Link

‘It’s pure barry!’ WestJet introduces new flights to Scotland from Toronto

Airline adds Toronto to Edinburgh to its international network and new non-stop service between Glasgow and Toronto

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Edinburgh

Eureka! We have found our way back to California

WestJet brings back service between Calgary and Orange County/Anaheim, and transitions to year-round connectivity to San Francisco

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WestJet brings back service between Calgary and Orange County/Anaheim, and transitions to year-round connectivity to San Francisco

We’ll always have Paris

WestJet restarts Calgary-Paris non-stop and continues momentum in rebuilding transatlantic network.

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Paris, France

Hallo Amsterdam!

Inaugural flight from WestJet’s global hub marks significant milestone in rebuilding the airline’s transatlantic network.

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YYC-AMS Inaugural

WestJet to launch non-stop Calgary Seattle service

New destination marks 12 non-stop options to U.S. from Calgary hub by November 2021.

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Seattle

WestJet’s first non-stop flight from Calgary to Charlottetown takes off

Today, WestJet celebrated the launch of its new route between Calgary and Charlottetown with the departure and arrival of flight 630 and flight 631 between the communities.

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YYC-YYG inaugural

WestJet gives guests more options via Amsterdam

Airline strengthens codeshare with KLM, adds connections to 18 European cities via AMS across Austria, Belgium, France, Germany, Italy, Portugal, Spain and the United Kingdom.

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WestJet 787 Aircraft

WestJet Group driving economic restart in Abbotsford and the Fraser Valley

WestJet and Swoop were privileged to be joined by more than 30 of Abbotsford and the Fraser Valley’s key stakeholders for the WestJet Group’s fourth Restart Roundtable.

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Abbotsford

Edmonton International Airport and WestJet Group ready to launch

Top leaders in aviation, travel and business joined by Premier Kenney as they work to safely reinvigorate travel

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Edmonton, Alberta

WestJet brings together Vancouver Island tourism industry to talk safe travel restart

More than 70 virtual guests gathered at WestJet’s second Restart Roundtable for Vancouver Island.

WestJet q400 flying
 
WestJet q400 flying

WestJet introduces service to Amsterdam from Calgary

New flight to begin August 5 on airline’s 787 Dreamliner

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Amsterdam

WestJet to offer Canadians the most flights to Hawaii this winter

Airline flying more flights than any other Canadian airline with additional Dreamliner service and new direct flights from Calgary to Kona and Lihue.

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Hawaii

WestJet leads domestic recovery with the addition of 11 new routes

WestJet today announced 11 new domestic routes across Western Canada. The routes will offer new nonstop service for 15 communities across Alberta, British Columbia, Saskatchewan, Manitoba and Ontario.

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WestJet leads domestic recovery with the addition of 11 new routes

WestJet to restore regional routes suspended due to COVID-19

WestJet today announced it will restore flights to the communities of Charlottetown, Fredericton, Moncton, Sydney, St. John's and Quebec City after service was suspended as a result of COVID-19. The reinstatement of service will restore WestJet's complete network of pre-COVID-19 domestic airports.

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Light house in Peggy's Cove

WestJet adds sun destinations and Dreamliner flying to January schedule

WestJet has released its updated January schedule featuring Dreamliner service to Mexico and more flights to sun destinations in the Caribbean, the United States (including Hawaii), Mexico and Central America.

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Boeing 787 Dreamliner in flight

WestJet adds holiday heat to December schedule

WestJet has released its updated December schedule featuring up to 55 daily flights to sun destinations in the Caribbean, the United States (including Hawaii) and Mexico. The schedule also highlights increased domestic frequencies for travel starting December 5, 2020 through to January 4, 2021.

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Beach and ocean

WestJet updates schedule with key sun markets

Updated schedule designed to get Canadians to and from key destinations while supporting the economic recovery of Canada through continued domestic flying. Starting October 4, 2020 WestJet will offer operations to and from 48 destinations including 39 in Canada, three in the U.S. and three in Mexico, two in Jamaica and one in the U.K.

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WestJet’s Dreamliner Aircraft

The Grapes of Syilx – Indigenous World Winery

Shifting travel spend towards domestic tourism could help sustain 150,000 jobs in Canada and accelerate recovery following the pandemic by one year, all while seeing and enjoying what Canada has to offer.

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Indigenous World Winery – Kelowna B.C.

Aurora Village; Dark night lightening for Northwest Territories Indigenous Tourism operator

When your life’s work is showcasing your Indigenous culture and the Aurora Borealis while spoiling travellers who come from far and wide, hunkering down and waiting out the pandemic is not an option.

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Aurora Village, northern lights

Pride at WestJet with Robert Antoniuk

In celebration of Pride month, we interviewed four WestJetters who are proud members of the LGBTQ2+ community and asked them to share their personal stories and tell us about what pride means to them. Closing the month, is Robert Antoniuk, WestJet Executive Vice-President & Chief Operating Officer.

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Robert Antoniuk

Pride at WestJet with Bernadeth Mari Aquino

In celebration of Pride month, we interviewed four WestJetters who are proud members of the LGBTQ2+ community and asked them to share their personal stories and tell us about what pride means to them. This week, we talked to Bernadeth Mari Aquino, WestJet, Cabin Crew Member.

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 Bernadeth Mari Aquino

National Indigenous Peoples Day

In recognition of National Indigenous Peoples Day, WestJet acknowledges the land today’s flight schedule is travelling through and highlighting incredible Indigenous tourism business in each of these destinations.

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National Indigenous Peoples Day

Pride at WestJet with Cliff Galang

To celebrate Pride month we sat down with four WestJetters who are proud members of the LGBTQ2+ community and asked them to share their personal stories and tell us what pride means to them. This week, we talked to Cliff Galang, WestJet, Destination Manager, WestJet Vacations.

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Cliff Galang

WestJet kicks off Restart Roundtables in Saskatchewan

Virtual meeting brings together Government of Saskatchewan, business leaders, airports and tourism organizations

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Saskatchewan prairie

Pride at WestJet with Chuck Crowder

To celebrate Pride month we sat down with four WestJetters who are proud members of the LGBTQ2+ community and asked them to share their personal stories and tell us what pride means to them. Kicking off the month, is Chuck Crowder, WestJet Vice-President, Sales and Distribution.

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Chuck Crowder YYZ Pride Parade 2019

WestJet and ITAC roll out support for Indigenous tourism businesses

WestJet and the Indigenous Tourism Association of Canada (ITAC) are providing nine, $10,000 grants to Indigenous tourism businesses across Canada that have been devastated by the shutdown of the tourism industry due to the COVID-19 pandemic.

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WestJet and ITAC

Celebrating the power of WestJetters who volunteer

In recognition of National Volunteer Week, WestJet is celebrating WestJetters who give back to the communities where they live and work and the magic that happens when Canadians work together towards a common purpose.

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WestJet Caring for Community Infographic

Spreading holiday cheer with Boys and Girls Clubs of Canada

To say that 2020 has been a challenging year, is an understatement. Despite – or perhaps because of – all of the challenges, we knew how important it was for us to spread joy.

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Spreading holiday cheer with Boys and Girls Clubs of Canada

WestJet Christmas Miracle: the season to give

WestJet aircraft and delivery vehicles took to the skies and the roads as WestJetters set out close to home to safely deliver items and care packages for charitable partners, community organizations and healthcare facilities. WestJetters donning Blue Santa hats and following local safety protocols, delivered blankets, personal protective equipment and food to shelters, hot meals to front line workers and gifts to seniors and children to spread the holiday spirit.

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WestJet Christmas Hangar

WestJet and Boys and Girls Clubs of Canada unite to share kindness

Today, WestJet and Boys and Girls Clubs of Canada together are celebrating World Kindness Day through WestJet Connections: Share kindness.

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WestJet and Boys and Girls Clubs of Canada unite to share kindness

WestJet announces $100,000 commitment to help grow Indigenous Tourism across Canada

The Indigenous Tourism Association of Canada has significantly increased its wingspan after a $100,000, over three years, commitment.

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WestJet announces $100,000 commitment to help grow Indigenous Tourism across Canada

The truth about flight prices – responding to the National Post

Just as the Canadian airline industry is struggling to its feet and dusting itself off, the National Post’s Sabrina Maddeaux writes an opinion piece with the headline “flying in Canada is silly expensive – time to open Air Canada and WestJet to competition”. We are breaking it down, with facts.

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WestJet 787 Dreamliner

The WestJet Group statement on mandatory vaccination requirements

The WestJet Group is committed to ensuring the health and safety of both our guests and employees. Today's announcement from the federal government marks an important milestone towards becoming a fully vaccinated industry and the safe restart of the travel and tourism sector.

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WestJet group responds to mandatory vaccination requirement

The WestJet Group announces mandatory COVID-19 vaccination for all employees

The WestJet Group today announced that effective October 30, 2021, all WestJet Group employees will be required to be fully vaccinated against COVID-19.

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The WestJet Group Statement - September 8, 2021

The WestJet Group responds to mandatory vaccination requirement for airline workers

Airline working to implement government’s mandatory vaccination requirement for federally regulated airline employees by the end of October.

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The WestJet Group Statement - August 13, 2021

A note from Ed: Not the WestJet you expect

Many of you have taken the opportunity to write to me personally in recent times to voice your frustration at our current service levels. This update is both a thank you for bringing issues to my attention and an open apology for some of the less positive experiences.

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q400

Statement from the WestJet Group, July 20, 2021

Given encouraging vaccination rates across the country, The WestJet Group and the Government of Canada have mutually agreed to shift focus from these negotiations, and away from taxpayer-funded support, to leading the safe restart of the travel and tourism sector.

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Statement from the WestJet Group, July 20, 2021

WestJet statement on border measures

WestJet is encouraged by the government’s announcements today that prioritize fully vaccinated travellers. Since the onset of the pandemic, we have been advocating for a plan that supports the safe restart of air travel.

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A statement from WestJet

WestJet Encore reaches tentative agreement with CUPE

WestJet Encore today announced that a tentative agreement had been reached with CUPE Local 4070, representation for the WestJet Encore Inflight (Cabin Crew) group. Both parties now await the ratification vote to be put forward to membership.

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WestJet Q400

WestJet statement on travel restrictions

WestJet welcomes the Government of Canada’s announcement eliminating many travel restrictions on Tuesday, July 6, for Canadian citizens, foreign nationals and permanent residents who are fully vaccinated against COVID-19.

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WestJet statement on travel restrictions

WestJet statement on Canada's Border Measures Report

WestJet welcomes the findings outlined by the Health Canada Testing and Screening Expert Advisory Panel in the Border Measures Report released today and thanks the panel for their efforts in bringing forward this report.

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WestJet Statement May 27

WestJet statement on Unifor's application approval

WestJet has received confirmation that Unifor’s application with the Canada Industrial Relations Board (CIRB) to represent WestJet Airport guest services employees in Calgary and Vancouver has been approved.

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WestJet Statement

The WestJet Group Statement on government support announcement

The WestJet Group continues to operate self-sufficiently with the exception of the Canada Emergency Wage Subsidy (CEWS), which flows through directly to our employees.

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The WestJet Group Statement on government support announcement

WestJet Group of Companies reacts to this afternoon's statement from Transport Minister Marc Garneau

We will evaluate this afternoon's statement from the Government of Canada and will await greater clarity on what support for the aviation sector might include.

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WestJet Group of Companies reacts to this afternoon's statement from Transport Minister Marc Garneau

WestJet statement on flight 652

Since April 2020, Transport Canada has required all travellers over the age of two to wear a proper face covering on board the aircraft. As always, we remain committed to the highest safety standard.

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WestJet statement on flight 652

Our statement on seat distancing

As we continue to manage through the ongoing effects of the global COVID-19 pandemic, we understand that our guests and media may have some questions regarding our reintroduction of the middle seat for sale. WestJet is a highly safety sensitive organization in one of the most carefully regulated industries and every decision we make has the safety of our guests and WestJetters at the forefront.

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Empty seats displaying the interior of aircraft

5 things I learned from cabin crew training: WestJet’s COO

WestJet’s Executive Vice-President and Chief Operating Officer (COO), Robert Antoniuk, joined WestJetters returning from temporary layoff to complete accelerated training and become a certified WestJet cabin crew member. We asked Robert what he learned.

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Robert Antoniuk, Executive Vice-President and Chief Operating Officer joins WestJetters returning from temporary leaves of absence to complete accelerated cabin crew training.

WestJet changing its policy for emotional support dogs

Effective August 5, 2021, WestJet will no longer accept emotional support dogs in the cabin. Moving forward, WestJet will continue to accept service dogs who meet the outlined criteria for training and behaviour and who support those with disabilities.

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Emotional Support Dogs

The real risk is not understanding the facts around the MAX

In reading Brian A. Barsky’s opinion piece: The Boeing 737 MAX remains a risky ride, published January 21, 2021 in the Globe and Mail, I would like to provide the facts in response.

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The real risk is not understanding the facts around the MAX

WestJet’s 737 MAX: Behind the Scenes

With our 737 MAX aircraft returning to service, we wanted to give you the opportunity to see what’s been going on behind the scenes, so you can have the same level of confidence.

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WestJet’s 737 MAX: Behind the Scenes

New YYC domestic check-in

Our flagship hub moves to a new check-in home.

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New YYC domestic check-in

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