WestJet announces domestic winter service suspensions as airline transitions strategic direction

WestJet
By WestJet | | 3 min read

Winter service to Charlottetown, Fredericton, Sydney and Quebec City to be suspended as of November 15, 2022

As WestJet begins to strategically transition flying in Eastern Canada to focus on sun and leisure destinations as well as enhanced connections to Western Canada, the airline has announced the suspension of winter service to four communities in Eastern and Atlantic Canada. Effective November 15, 2022, service will be suspended to, Fredericton, N.B., Sydney, N.S., Charlottetown, P.E.I., and Quebec City, QC. Service between now and November 15, 2022, will NOT be affected.

Any guests with impacted travel will be notified beginning on July 18, 2022, either directly or through their travel agent. WestJet will strive to rebook guests with alternative travel arrangements, or guests will be eligible for a refund to original form of payment. More details are available here: https://www.westjet.com/en-ca/contact/alternate-travel-arrangements.

“We understand this is disappointing news and we apologize for any disruption this will cause our guests and communities,” said John Weatherill, WestJet Chief Commercial Officer. “We are undertaking these strategic changes in a responsible manner and it was critical to give our guests and the communities as much advance notice as possible.”

WestJet recently announced how a growing, stronger, sustainable WestJet will benefit Canadians, following a strategic review to determine the best course for the airline’s sustained future success. This August, WestJet will release the airline’s full winter 2022/2023 schedule that will see significant sun and leisure flying investments for Eastern Canada along with capacity enhancements nationwide.   

“As a national airline, we will continue to engage with these communities and stakeholders as we look to enhance service to Eastern and Atlantic Canada through direct connections to Western Canada, sun and leisure destinations,” continued Weatherill. “By making these difficult decisions now, it will ensure we can offer more of what our guests expect from WestJet and solidify our airline as the most reliable and affordable airline for many years to come.”

Impacted routes:

Route   Peak Frequency Service Suspension Date
Fredericton – Toronto    13x weekly WestJet Encore
November 15, 2022
Sydney – Halifax
  7x weekly 
WestJet Encore November 15, 2022
Charlottetown – Toronto   3x weekly WestJet November 15, 2022
Quebec City – Toronto    21x weekly WestJet Encore  November 15, 2022