Silver

Didn’t receive an upgrade prior to check-in? You may still be eligible to receive a last-minute upgrade at the boarding gate when seats in a higher cabin remain open. When available, upgrades will be automatically allocated to Platinum, Gold and Silver members in priority order by tier, starting with Platinum, and then by eligible fare. The only action required of you is to have an eligible booking, check in a minimum of 75 minutes prior to departure (either online or at the airport) to ensure your booking is captured on the priority list, and to listen for your name to be called by the Customer Service Agent when you arrive at the gate. There's no need to ask the Agent, in fact, approaching the desk may hinder efforts for an on-time departure.

• Valid on single-guest reservations only where guest is a Platinum, Gold or Silver member; not available on reservations with two or more guests on the itinerary, regardless of tier status of other guests.
• Upgrades will be from the cabin purchased to the next higher available cabin (i.e. Economy to Premium, or Premium to Business). Upgrades from the Economy cabin directly to the Business cabin are not available.
• Upgrades to Premium are applicable to all aircraft and destinations across WestJet’s network, excluding flights to/from Europe. Original fare purchased must be one of the following:

• Upgrades to Business are applicable to the Boeing 787 Dreamliner aircraft on flights operated within Canada only. Original fare purchased must be one of the following:

• Valid for flights throughout WestJet’s network on itineraries marketed and wholly operated by WestJet (including WestJet Encore and WestJet Link by Pacific Coastal Airlines), as well as WestJet-operated segments of partner-marketed itineraries. Not valid on interline bookings.
• Eligible member's WestJet Rewards ID must be on the booking at the time of check-in and member must be checked in a minimum of 75 minutes prior to departure (either online or at the airport) for the member to be added to the priority list.
• Pending availability and subject to meeting the criteria above, complimentary upgrades at the gate will be allocated in priority order by tier status, starting with Platinum, and then by eligible fare, in descending order. The likelihood of an upgrade will vary based on number of seats available for upgrade and number of top-tier members on the flight. If successful, a seat will be automatically assigned prior to the start of boarding, and the member will be called to the gate to receive a new boarding pass and seat number.
• Upgrades to a higher cabin will be automatically processed and provided to eligible members. In the rare event that a member wishes to decline an upgrade, they are requested to speak to an agent who will make best efforts to re-accommodate back to the original cabin.
• All complimentary upgrades at the gate will be facilitated through the above process; requests for upgrades outside of the above criteria or priority order, either at the airport or on board the aircraft, are not available.
• Members who receive an upgrade to a higher cabin will enjoy the same inflight service as all other guests, however, dining options may be limited when a complimentary upgrade has been provided.
• If a member wishes to be excluded from receiving all future complimentary upgrades (both prior to check-in and at the gate) they must contact us by email to make the request. Please allow up to 30 days for your member information to be removed from our automated processes.
• Complimentary upgrades at the gate are subject to these benefit terms and conditions and are offered on a space-available basis at WestJet’s sole discretion. WestJet reserves the right to change the terms and conditions at any time. Moreover, WestJet does not guarantee that all seats within the Premium and Business cabins will be made available for upgrade; there may be occasions where seats within these cabins remain unoccupied or are allocated to other guests at WestJet’s discretion.
• May only be used as described, has no monetary or other exchange value and is non-transferable.
• Terms and conditions of this benefit are subject to the Program Terms and Conditions at the time of redemption.

With the purchase of eligible fares, Platinum, Gold and Silver members may be eligible for complimentary upgrades to Premium prior to check-in on most WestJet flights (excluding flights to/from Europe). When available, upgrades will be automatically assigned prior to the opening of the 24-hour check-in period and allocated in priority order by tier, starting with Platinum, and then by eligible fare.

• Valid on single-guest reservations only where guest is a Platinum, Gold or Silver member; not available on reservations with two or more guests on the itinerary, regardless of tier status of other guests.
• Upgrades to Premium are applicable to all aircraft and destinations across WestJet’s network, excluding flights to/from Europe. Original fare purchased must be one of the following:

• Valid for flights throughout WestJet's network (excluding flights to and from Europe) on itineraries marketed and wholly operated by WestJet (including WestJet Encore and WestJet Link by Pacific Coastal Airlines); not valid when travelling with WestJet's code-share or interline partners.
• Eligible member's WestJet Rewards ID must be added to reservation at time of booking.
• Pending availability and subject to meeting the criteria above, complimentary upgrades will be automatically allocated in priority order by tier status, starting with Platinum, and then by eligible fare, in descending order. The likelihood of an upgrade will vary based on number of seats available for complimentary upgrades and number of top-tier members on the flight. If successful, a seat in Premium will be automatically assigned prior to the opening of the 24-hour check-in period and visible to the member when checking in.
• Members who meet the criteria above but do not receive an upgrade prior to check-in will automatically have a second opportunity to receive a complimentary upgrade at the gate, provided they check in for their flight (either online or at the airport) a minimum of 75 minutes prior to scheduled departure.
• Members who receive an upgrade to a higher cabin will enjoy the same inflight service as all other guests, however, dining options may be limited when a complimentary upgrade has been provided.
• If a member wishes to be excluded from receiving all future complimentary upgrades (both prior to check-in and at the gate), they must contact us by email to make the request. Please allow up to 30 days for your member information to be removed from our automated processes.
• May only be used as described, has no monetary or other exchange value and is non-transferable.
• Terms and conditions of this benefit are subject to the Program Terms and Conditions at the time of redemption.

Whether you prefer a window or an aisle seat, or perhaps you want to be one of the first off the aircraft upon arrival, you can use a seat selection voucher to reserve your seat ahead of time.

• Valid for complimentary advance seat selection (i.e. prior to check-in) on any seat within the Basic, Econo or EconoFlex fare options where a seat selection fee applies; not valid to upgrade to a seat in Premium or Business, nor to select or change a seat during check-in when travelling on a Basic fare.
• Valid for bookings made on westjet.com or via WestJet's contact centre. Members who wish to add seat selection on reservations made by third parties, such as a travel management company or online travel agency, may be eligible to do so by using Manage Trips on westjet.com.
• Valid when travelling on WestJet-marketed and operated flights only (including WestJet Encore and WestJet Link by Pacific Coastal); not valid when travelling with WestJet's code-share or interline partners.
• Valid for bookings made prior to the voucher expiry date; travel may occur after the voucher expiry date subject to flight schedule availability at the time of booking.
• To access vouchers, eligible member's WestJet Rewards ID must be added to the reservation at time of booking or on Manage Trips on westjet.com.
• Vouchers may be used for member or guest(s) travelling with the member on the same reservation.
• Each voucher is valid for complimentary seat selection for member (or guest) from one origin to one destination, including connections. A round trip requires two vouchers per member/guest.
• Voucher number and expiry date are available when you sign into your account at westjet.com.
• Changes or cancellations to seat selection must be made on Manage Trips on westjet.com or through WestJet's contact centre.
• Seat selection vouchers are non-refundable when upgrading (either purchased or complimentary) to a higher cabin than originally booked.
• Members travelling on Basic fares may use voucher at any time prior to check-in; a fee will apply to select or change a seat during check-in.
• Vouchers may only be used as described, have no monetary or other exchange value and are non-transferable.
• Terms and conditions of this voucher are subject to the Program Terms and Conditions at the time of redemption.

Four lounge vouchers for member’s personal use are awarded upon achieving Silver and are available for use for the remainder of the member’s current qualifying year and the entire next qualifying year. Exceptions may apply when tier status and benefits are awarded to the member on a promotional basis.

• A valid boarding pass displaying a WestJet flight number for a departing flight must be presented at time of entry; a printed voucher is not required for redemption.
• Each voucher is valid for one entry for member only and is non-transferable.
• Voucher numbers and expiry dates are available when you sign into your account at westjet.com.
• Valid at participating airport lounges only. Visit westjet.com/lounges for a current list of lounges.
• Valid when travelling on WestJet-marketed flights only (identified by a WS carrier code preceding the flight number); not valid when travelling on partner-marketed itineraries.
• Voucher must be redeemed prior to the expiry date.
• Voucher may only be used as described and has no monetary or other exchange value.
• Terms and conditions of each voucher are subject to the Program Terms and Conditions at the time of redemption.

Guest lounge vouchers are awarded upon achieving Silver, Gold and Platinum, as well as offered as an award option for milestone awards issued at $8,000 in qualifying spend and higher.

• Guest vouchers may be used for additional guests/companions when accompanied by the member and taking a same-day WestJet flight from the same airport; guest vouchers are non-transferable.
• Guest vouchers are in addition to the four (4) member lounge vouchers awarded with Silver, and unlimited lounge access with family privileges awarded to Gold and Platinum. Members have the opportunity to obtain additional guest lounge vouchers by choosing them as an award option for milestone awards issued at $8,000 in qualifying spend and higher.
• Silver members have the option to use these additional vouchers for their own access should they choose.
• Guest vouchers and expiry dates are available when you sign into your account at westjet.com.
• Valid at participating airport lounges only. Visit westjet.com/lounges for a current list of lounges.
• Valid when travelling on WestJet-marketed flights only (identified by a WS carrier code preceding the flight number); not valid when travelling on partner-marketed itineraries.
• Voucher must be redeemed prior to the expiry date.
• Voucher may only be used as described and has no monetary or other exchange value.
• Terms and conditions of each voucher are subject to the Program Terms and Conditions at the time of redemption.

First and second checked bags free are awarded upon achieving Silver or Gold and is available for use for the remainder of the member’s current qualifying year and the entire next qualifying year. Exceptions may apply when tier status and benefits are awarded to the member on a promotional basis.

• Valid for member and up to eight (8) additional guests travelling on the same reservation; not valid for companions when travelling on a group booking (10+ guests on the same reservation).
• Eligible member's WestJet Rewards ID must be on the reservation at the time of check-in.
• Valid on itineraries marketed and wholly operated by WestJet (including WestJet Encore and WestJet Link by Pacific Coastal); not valid when travelling with WestJet's code-share or interline partners.
• Size and weight of baggage must comply with WestJet's standard checked baggage allowance. Any piece of baggage exceeding the size or weight allowance is subject to all applicable oversized weight and size restrictions and fees. More details
• May only be used as described, has no monetary or other exchange value and is non-transferable.
• Terms and conditions of this benefit are subject to the Program Terms and Conditionsat the time of redemption.

Zone 2 boarding is awarded upon achieving Silver and is available for use for the remainder of the member’s current qualifying year and the entire next qualifying year. Exceptions may apply when tier status and benefits are awarded to the member on a promotional basis.

• Eligible member's WestJet Rewards ID must be on reservation at the time of check-in.
• Valid boarding pass displaying WestJet Rewards ID and Silver tier must be presented at time of boarding.
• Valid for member and any guests travelling with member on the same reservation.
• Valid on itineraries marketed and wholly operated by WestJet (including WestJet Encore and WestJet Link by Pacific Coastal); not valid when travelling with WestJet's code-share or interline partners.
• A minimum of Zone 2 boarding will be provided; boarding zone may be superseded through purchase of fare that includes a Zone 1 boarding (e.g. Premium or PremiumFlex). 
• May only be used as described, has no monetary or other exchange value and is non-transferable.
• Terms and conditions of this benefit are subject to the Program Terms and Conditions at the time of redemption.

Whether you require full-serve check-in, need assistance to change a booking, or are simply dropping off a bag, you'll enjoy the convenience of our priority check-in queue at available airports. 

• Available at our Calgary, Toronto and Vancouver hubs and more than 60 additional airports across the WestJet network, with expansion to all remaining airports throughout 2019.
• Valid boarding pass displaying WestJet Rewards ID and Silver tier must be presented.
• Valid for member and any guests travelling with member on the same reservation.
• Valid on itineraries operated by WestJet (including WestJet Encore and WestJet Link by Pacific Coastal); not valid when travelling with WestJet's code-share or interline partners.
• May only be used as described, has no monetary or other exchange value and is non-transferable.
• Terms and conditions of this benefit are subject to the Program Terms and Conditions at the time of redemption.