Identification requirements
Remember your ID and travel documents.
You've planned and paid for your trip and you're ready to go - don't let missing travel documents stop your plans short.
Guests of all ages require identification that matches the name and spelling on their ticket. You are responsible for making sure that you, and any child travelling with you, have the proper identification and travel documentation required to enter or connect through each country on your itinerary. Please consult with the nearest embassy or consulate of each country you plan to visit.
ID at boarding
The WestJet agent at the gate will verify your ID prior to boarding by ensuring that the name on your boarding pass matches your name on the ID and that you resemble the photo on your ID.
Denial of boarding
You may be denied boarding if you do not resemble the photo on your ID, or if you present more than one piece of identification and there is a significant discrepancy between these forms of identification.
We no longer are required to deny boarding if you do not appear to be the gender or age listed on your ID. However, we must still verify your ID if you appear to be 18 or older.
International travel
Guest type | Identification required* *must be presented during boarding at the gate and the name on the ID must match the name on the boarding pass |
Adults, children and infants |
For an international flight, the following identification may be accepted:
**please note: gender must be included on the above ID for international flights OR
For country-specific information and other important travel issues, contact the nearest embassy, consulate or Travel.gc.ca |
Children travelling with one parent | Consult Travel.gc.ca for information on child custody, consent letters and other documents, as well as the nearest embassy or consulate for the destination you are travelling to as there may be additional documentation required. |
Children travelling as an unaccompanied minor | WestJet does not offer unaccompanied minor service for flights to, through or from the U.S. |
Travel to the Dominican Republic | Canadian citizens travelling to the Dominican Republic require a passport valid for the length of their stay, and hold proof of onward travel for entry. |
Travel to Jamaica | If you are travelling to Jamaica, you must hold a return ticket or proof of onward travel for entry. Baggage allowances into Jamaica are reduced. Please see checked baggage for more information. |
Travel to Turks & Caicos | If you are travelling to the Turks and Caicos, you must hold a return ticket or proof of onward travel for entry. |
Travel within Canada
Guest type | Identification required* Must be presented during boarding at the gate and the name on the ID must match the name on the boarding pass. |
Adults 18 years of age or older |
One piece of valid (not expired) government-issued1 photo ID that includes name, and date of birth, excluding fishing, hunting, or boating license.1 One of the following:
OR
Transport Canada requires every guest 18 years of age and older to present original identification to board a domestic flight. A photocopy is NOT accepted. |
Infants (under two years of age) | Proof of age required* (a photocopy is acceptable) *If you do not have proof of age, you will be required to purchase a seat for your child. The purchase price for the seat will be fully refunded if proof of age is provided to WestJet within 7 days of the flight having been completed. |
Children | All children must be accompanied by an adult on WestJet operated flights until they reach their twelfth birthday unless they travel as an unaccompanied minor. We strongly recommend that all children travel with one piece of government-issued identification. The age to travel alone may differ if your child is travelling on a code-share flight. Please review the other airline's guidelines for restrictions. |
Children travelling with one parent | Consult Travel.gc.ca for information on child custody, consent letters and other documentation as additional information may be required if you are planning onward travel to the U.S. or another country. |
Children travelling alone (12 to 17 years of age) | Your child may be denied boarding if they appear to be less than 12 years of age and are not able to present proof of age. |
Children travelling as an unaccompanied minor (see age restrictions) |
A photocopy (not the original) of your child's government-issued identification showing their name, gender and date of birth must be presented and sent with your child. Each parent/guardian that is picking up or dropping off a child must also have government-issued identification. |
Travel to, from or over the U.S.
Travel to the United States – Electronic Travel Systems Authorization (ESTA)
Travelling to the United States by air and you are a foreign traveler who does not require a visa to travel to the United States, please visit https://www.cbp.gov/travel/international-visitors/esta to find out how to apply online for an Electronic Travel Systems Authorization (ESTA) at least 72 hours prior to travel. Applicants who apply on the same day of their flight’s departure risk not having an approved ESTA prior to their scheduled departure. Canadian Citizens do not require an Electronic Travel Systems Authorization for travel to the United States.
Airlines are required to submit specific information to the U.S. Transportation Security Administration (TSA) for all guests travelling to, from or over the continental U.S. (excluding flights between two Canadian locations). The following information must be submitted 72 hours before travel or at the time of booking for bookings made less than 72 hours before flight departure:
- name (as it appears on the government-issued ID that will be used when travelling)
- date of birth
- gender
- redress number (if applicable)
- known traveller number (if applicable)
For more information, please refer to the TSA's website regarding the Secure Flight Program.
U.S. Customs and Border Protections (CBP)
U.S. CBP is required to collect the following information from persons entering the U.S.:
- Full name
- Gender
- Date of birth
- Citizenship
- Passport number
- Passport country of issuance
- Passport expiration date
- Country of residence
- Your address while in the U.S.
Note: Address information is not required of U.S. citizens and legal U.S. Permanent Residents (who must provide their alien registration number).
TSA Pre✔®
- is an expedited security screening program that connects travellers departing from specific airports within the U.S. with smarter security and a better travel experience. TSA Pre✔® helps take the stress out of travel with no need to remove shoes, laptops, liquids, belts or light jackets.
- uses a risk-based, intelligence-driven approach to provide the most effective security in the most efficient way.
- travellers who have passed the TSA Pre✔®/ NEXUS or Global Entry vetting requirements become trusted travellers and receive expedited security screening.
With TSA Pre✔®
- dedicated security lane
- expedited airport security screening
- no removal of belts, shoes, light jackets, bag of liquids, gels and aerosols (100 ml limit) from carry-on, laptops
Guests with TSA Pre✔®
To obtain a boarding pass with TSA Pre✔®, please enter your Known Traveler Number (KTN) during web, mobile, kiosk check-in or at a WestJet guest assistance counter at the U.S. departure station. If eligible, you will receive the TSA Pre✔® indicator on your boarding pass and you can head straight to the TSA Pre✔® security checkpoint.
Guest type | Identification required* *must be presented during boarding at the gate and the name on the ID must match the name on the boarding pass |
Adults, children and infants | WestJet requires a valid passport or NEXUS card |
Electronic System for Travel Authorization (ESTA) | Non-Canadian visitors from Visa Waiver countries. The U.S. Department of Homeland Security requires an online application be completed for travel authorization prior to travel to the U.S. |
Children travelling with one parent | Consult Travel.gc.ca for information on child custody, consent letters and other documentation. |
Children travelling as an unaccompanied minor | WestJet does not offer unaccompanied minor service for international travel. |
Lost or stolen passports
If your passport has been lost or stolen, contact the consulate/embassy of your issuing country immediately. Canadians can report a lost or stolen passport to the nearest Canadian embassy or consulate. Passports located or turned in to a WestJet representative will be returned to the originating country.
Passports
We strongly recommend that you apply for a new passport if your current passport is damaged. Guests travelling with a passport that is damaged in any way could face significant delays and may be denied boarding.
Requirements of government authorities
As mentioned in the WestJet Privacy Policy, we are required to collect personal information by government authorities in the U.S., Canada and other countries, and that information may be disclosed to those authorities without your knowledge or consent as required by law. It is the policy of WestJet to only collect and disclose what is required by law, and nothing further.
Transit without Visa Program
WestJet is a member of the Canadian Transit without Visa Program for guests entering Canada through Vancouver International Airport only. This program allows Chinese, Indonesian, Thai and Filipino nationals to travel Visa exempt with WestJet from the U.S. to Vancouver and connect to another flight departing Canada. Chinese, Indonesian, Thai and Filipino nationals must have a Temporary Resident Visa to enter Canada via any other city and connect to another flight departing Canada. Please view the Government of Canada website for more information.
Travel to Canada - Electronic Travel Authorization (eTA)
Travelling to Canada by air and you are a foreign traveler who does not require a visa to travel to Canada, please visit Canada.ca/eTA to find out how to apply online for an Electronic Travel Authorization prior to travel. Foreign travelers with a valid Canadian visa, U.S. citizens, Canadian Citizens and Canadian Permanent residents do not require an Electronic Travel Authorization for travel to Canada.
Legal, restrictions and terms and conditions
-
- Alberta Registries - Identification Card
- BC Enhanced Identity Card, BCID, BC Services Card
- Canadian Certificate of Identity
- Canadian Citizenship Card
- Canadian Emergency Travel Document
- Canadian Military Identification
- Canadian Permanent Residence document
- Canadian Refugee Claimant Document ###
- Certificate of Indian Status
- Citizenship and Immigration Canada Single Journey Travel Document
- Department of Community Government and Transportation of the Territory of Nunavut - General Identification Card
- Department of Government Services and Lands of the Province of NFLD - Identification Card
- Department of Service Nova Scotia and Municipal Relations - Identification Card
- Department of Transportation and Infrastructure Renewal of the Province of PEI - Voluntary ID
- Department of Transportation of the NWT Temporary Driver’s Licence##/General Identification Card
- Driver's Licence (including enhanced)* issued by any Province, State within Canada or the United States
- Firearms Licence
- Health Card
- Incarceration Form/ID**
- Insurance Corporation of British Columbia - Enhanced Identity Card
- Laissez-Passer
- Manitoba Public Insurance Identification Card
- Nexus card (not expired)
- Ontario Photo Card
- Ontario Health Card
- Passport***
- Permanent Resident Card
- Restricted Area Identity Card (RAIC)
- Saskatchewan Government Insurance - Identity Card
- Seafarer Certificate
- Service New Brunswick - Photo ID Card
- Transport Canada Aviation Document Booklet
- Travel Visa (within Passport)
- Trusted Traveller Card (NEXUS, Global Entry, SENTRI, FAST)
- U.S. Passport Card
- Yukon General Identification Card
*If the driver's licence is expired but accompanied with a paper temporary extension, it is considered valid and accepted for travel.
**If the incarceration form/ID does not contain a photo, a supplementary document must be presented with it.
***If the issuing country cuts the corner off or punches a hole through a passport before it expires, it can only be used as photo ID to board a domestic flight, not for non-domestic travel.
##A NWT Temporary Driver’s licence is accepted as a single form of valid photo ID.
###When used for travel within Canada, the "not valid for travel" caveat is not applicable.
-
- Birth Certificate
- Canadian Citizenship Certificate
- Canadian Military ID*
- Federal Police**
- Government Employee ID*
- Health Card (Including BC Care Card)
- Industry Canada Certificate of Proficiency in Radio
- Old Age Security (OAS) Card
- Pleasure Craft Operator Card
- Provincial Investigative/Security Services Licence
- Record of Landing Form
- Social Insurance Number (SIN) card***
- Study Permit
- Temporary Driver's Licence or Identification Card****
- Visitor Record
- Work Permit
*Canadian military identification that does not contain expiry date can only be used as a second piece of ID to support a non-photo ID containing name and date of birth.
**Federal Police and Government Employee ID can only be used as a second piece of ID to support a non-photo ID containing name and date of birth.
***A SIN letter is not accepted. A SIN card stating "Not valid as identification" is not accepted.
****Any interim/temporary driver's licence with a note stating it is not accepted/recommended/valid as identification or for travel is not accepted, even as a supplementary piece of ID.
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.