Manage your trips

Manage your trips

View upcoming trips, change or cancel your flight, and select or change seats on applicable WestJet flights.

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Learn how to modify eligible bookings

Learn how to modify eligible bookings

Learn more about how you can change or cancel your WestJet flight online.

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Compare our fare bundles

Compare our fare bundles

Customize your travel experience with features that are important to you. Choose an Econo, Flex or Plus fare.

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Change or cancel

Plans change, so we’ve made it easy for you to manage your trips online

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Change or cancel your flight through My trips

Lost your reservation code?

Manage your trips online from our website.

We recently updated our reservation system. And we understand that you may have some questions when it comes to being able to change or even cancel a booking online. We hope that the following will help you.

Why can't I make a change or cancel my booking?

You may not be able to change or cancel online and will need to contact us at 1-888-WESTJET (1-888-937-8538) for assistance, if your booking:

  • was created within the last 24 hours.
  • is for a flight to/from the United States, Caribbean, Mexico or Central America.
  • has a seat assigned on your reservation.
  • was purchased with WestJet dollars or cash.
  • touches down in more than one city (multi-city).
  • is for a flight departing within two (2) hours. We are unable to process a change or cancellation to your booking, however, we may be able to accommodate you on another flight.
  • was made with special arrangements – for example: travelling with a pet or a guest that requires the use of a wheelchair, portable oxygen, etc.

For any bookings made through:

  • WestJet Vacations or WestJet Vacations Groups bookings, please contact the WestJet representative assigned to your reservation.
  • WestJet Groups, including weddings, conventions, sports or schools, please contact the WestJet representative assigned to your reservation.
  • An airline partner, travel agency or tour operator, please contact them directly as all modifications must be managed by these partners/agencies.
Plus fare

Plus fare

Booking a Plus fare means having everything included from checked baggage to food, making your travel experience seamless.

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WestJet App

WestJet App

Our app lets you sign in to WestJet Rewards, view upcoming trips, view flight status, check in, reference travel info, and book your next trip. The WestJet app also lets you access WestJet Connect, our inflight entertainment and connectivity system.

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