Checked baggage
Find information about checked baggage, oversized and overweight baggage, child and infant equipment, sporting equipment, baggage refunds, when to add bags, packing tips and more.
Baggage
Welcome to the WestJet baggage hub. Gain confidence and peace of mind as we provide you with all the essential information to strategically pack your belongings. The start of your hassle-free journey right here!
Adding bags for an upcoming trip?
Prepay online up to 24 hours before your flight for the lowest price on your first or second checked bags. Bag fees are higher when checked at the airport.
Find baggage information
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Carry-on baggage
Find information about carry-on and personal item allowances, size limits, packing requirements, and what items you can bring onboard.
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Baggage fees
Review fees for checked baggage, oversized and overweight baggage, and other travel items.
When is your first bag free?
First bag fees are included for WestJet RBC® World Elite Mastercard‡ primary cardholders and up to 8 guests on the same booking.
First bag fees are included for EconoFlex, Premium and Business fares and Silver, Gold and Platinum WestJet Rewards members. First bag fees are also included for Econo and Member Exclusive fares to and from Asia.
Second bag fees are included for Premium and Business guests, as well as Silver, Gold, and Platinum Rewards members
Third bag fees are included for Platinum Rewards members.
Additional baggage information
Before you pack
Know what to pack before you head to the airport. Use the guide below to check which items are allowed, restricted, or prohibited on board.
Delayed or damaged baggage
Create a new baggage report, check the status of an existing baggage report, or submit a request for reimbursement.
Lost and found
At WestJet, we understand that sometimes things can get misplaced during your journey. Rest assured, we're committed to assisting you in locating your lost items. Our policy is to hold onto any found items from our aircraft for 14 days following your flight. Please provide us with details about your lost item, and we'll do our utmost to assist you.
Lost and Found exception airports
If you lost a personal item in a lounge, a terminal, or onboard an arriving aircraft into any of the following airports, please visit that airport's associated lost and found site to report your lost item.
Lost passport?
- WestJet is not permitted to retain passports.
- Any passports found will be turned over to the appropriate authority as outlined in the Government of Canada website.
Where else can you look?
- Items left in the airport public areas such as restrooms, boarding lounges, restaurants and security are turned over to the local airport authority.
- If your item was left on one of our partner airlines, you will need to follow up with them.