Catalonia Playa Maroma

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 10486 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Fun Resort....but ...

    Reviewed by bananaboa() on May 04, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    This is our second time visiting this Resort, which is the reason we returned for second visit. All was good, friendly staff, beautiful beach, breakfast and lunch were tasty, as we were in the Privileged section of the Resort and ate most meals at Bloved. Then their was dinner....over an hour wait for 3 nights and the last night at the Mexican Restaurant (which is small), the hostess said there were no more seating...this was at 8:00. Finally ordered room service and had dinner at 10:30...until they work this out, we will not return.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Rooms

    Rooms-4

    Service

    Service-4

    Awesome resort with a phenomenal beach!

    Reviewed by 2dogbeach(Cloquet, Minnesota) on May 03, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed for 11 days with another couple and absolutely loved it! Loved the jungle path with the soothing music and feisty little critters that you had to walk on to get to the lobby and buffet! We stayed in building 6 that was close to the beach and pool. The rooms were spacious, clean, sufficient air conditioning (needed a blanket for sleeping) and the cleaning staff did an awesome job of cleaning and stocking our fridge with what we wanted! We were ground floor and the coati would come on our patio to visit every time we were out! The pool area had plenty of seating and the waitstaff was superb! The pool was cool how it had all the different sections and depths. The pool bar was open while we were there! The beach was absolutely gorgeous! Yes some days had more sea grass than others but that’s nature and they always had people out every morning raking it away! Even on the beach the waitstaff was ALWAYS there to get you a refill! Enrique was our most favorite bartender/server! We all found a favorite drink and thought the quality was very good!The entertainment staff were so fun and personable! Shout out to Balam who was our favorite! We joined in on almost everyone of their activities! There wasn’t as many or all day long activities but I totally understand with COVID they can’t afford a full staff and they did a great job with what they could! Their morning stretching classes were the best way to start your morning! The food was really good too! Not all the restaurants were open while we were there but the Asian one was our favorite (ordering from the menu)! The buffet was good too for breakfast and dinner. We never went there for lunch. We just stayed and ate by the pool having savory crepes or tacos! Yum! Wish there would have been more variety by the pool but Covid again! We tipped all the time and were saddened to see so many people NOT tipping! If you can afford an all inclusive vacation I believe you can afford to tip the hard working people that are making your trip even better! We weren’t privileged and really didn’t see how that was worth the extra money?! Oh the shops on the resort surprised us! I’m used to getting gouged when shopping at those and they were surprising affordable! We bought tshirts, bandaids and souvenirs and didn’t break the bank! I would definitely recommend this place for families and couples,not party hardy youngsters! Also not once did we have a timeshare person bother us!! The Covid testing was quick and easy too! The front desk tried to have us pay for a reservation for dinner, ah NO! We just showed up early and got right in! After our morning beach walks we loved to stop at the pool bar and get a really good coffee!

    FIVE STAR !!!Best stay ever!

    Reviewed by jsod2018(Ontario, Canada) on May 02, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our second stay at Catalonia and we would come back again. All the staff were amazing and very attentive. Mariella checked in everyday with us and made sure that we were having a good time. Roberto did a wonderful job at the restaurants and enhanced our dining experience every time. The entertainment staff always had a smile on their face and made additional effort to include us in all activities. The food was also amazing. There were all different kind of cuisines every night. We are recommending this resort to our other family members who will also be staying here.

    Best place for unforgettable vacation

    Reviewed by romancoliseum(Santa Maria, California) on Apr 30, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Lourdes Limon 5/5 The most wonderful vacation in this beautiful hotel. Im very grateful for the excellent service y They gave me. The staff are wonderful butt specially Mariela She's very profesional with kindness and always ready to resolve any complaint. This hotel is fortunate to have a worker like her. I also have to thank all the waiters who bring me food especially Omar, a hard worker, always kind, as well as Quirino, Patricia, Janeth, José, Jesús. thank you thank you for making my vacation unforgettable. Trip typeCouple Location5.0Service5.0Rooms5.0

    Excellent resorts

    Reviewed by dukeisgod23(Binghamton, New York) on Apr 25, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was my first time at a Catalonia and I was impressed for sure. I travel a lot and have been to many resorts all around the Caribbean. Mostly pros but a few cons to discuss. Beach is amazing and so is the pool. Great staff and service all around from Bartenders Armando, Basillo, Manuel and all the others. Entertainment team is nice and good no complaints. Food was very good at the buffet for breakfast, lunch and dinner. One con is there isn’t always a restaurant open for dinner so sometimes the buffet is required. They also do burgers, hot dogs, and tacos by the pool for snacks. We ate at two restaurants for dinner and both were very good. One small con is only two people can use the gym and you need to make an appointment prior so know that if you want to work out. Another con is if you need the doctor it costs an extra $150 to see them. We didn’t need the doctor but I think the resort should have better medical services especially during a pandemic. Overall was great and I would def come back!