Finest Playa Mujeres by The Excellence Collection
What to expect (based on 7568 reviews):
Cleanliness
Location
Rooms
Service
Value
5 most recent TripAdvisor reviews:
honest review
Reviewed by wisema55(nanaimo bc) on Aug 07, 2020
This is a honest review of a trip we did in oct 2019 for 15 nights staying 8 nights at the finest and moving next door to their neighboring property for 7 nights.we stayed in the excellence club adults only building 6..Check in was easy had a swim out suite facing the main pool ,loved it and great location.Great selection of liqour in room and also supplied what i requested.i found the adults only lounge and bar in this building very plain and boring.Things I liked about this resort were great staff, great selection of booze, nice beach and some restaurants had good food.cons I new it was a family resort but i thought the kids there would be a litte older, to many crying babies in the restaurants.I did not like the buffet decor reminded me of a cafateria,in general I found the whole resort to Ikea like for me.Shower floor in suite was way to slippery almost dangerous.All in all the staff were fantastic and very friendly, would i go back again maybe i f the price was right ,maybe try a different time of the year
Incredible! Can't wait to go back!
Reviewed by A5374XFpeters(San Francisco, California) on Jul 25, 2020
I went to Finest Playa Mujeres for a wedding in October 2019. I've been meaning to write this review for quite some time because of how great of a time we had. The facilities are incredible, the views are spectacular, but the highlight of the trip was Cornelio, the bartender at the swim-up pool and at the wedding. Somehow he remembered everyone's name and drink of choice on day one, he bantered with us the entire trip, and even jokingly took money out of his own pocket to tip ME when I showed everyone a bar trick at the wedding (of course I gave it back!). I want to go back just to hang out with Cornelio, and his bartender teammate German (who unfortunately wasn't working quite as much when we were there).
Individual ratings:
Cleanliness
Rooms
Service
Best Family Resort
Reviewed by KandAPink(West Chester, Pennsylvania) on Jul 23, 2020
We visit the Finest multiple times each year and keep coming back due to the service, atmosphere, clean facilities and overall fun for the entire family. Lucia Mendoza in concierge and Francisco at the Finest Beach continue to be one of the reasons we keep coming back. In addition, we had 2 trips cancelled due to Covid and Finest/Excellence should be commended for how they handled the situation with a positive solution for clients. You will have me as a continuing repeat guest. Thank you for being customer focused and reasonable. Not all luxury brands are operating this way and your efforts are appreciated.
PERFECT RESORT
Reviewed by 290jesss(Hazel Park, Michigan) on Jul 15, 2020
This is by far one my favorite resort. We have been here multiple times and every time is better than the last. The service is amazing and every single staff member goes above and beyond for the guests. The food is outstanding (and I am the most judgmental person when it comes to food). I have never had a bad meal here. The drinks are always on point and the liquor selection is amazing! The cleanliness of the hotel is superb. I will never have enough nice things to say about this resort! Our last visit was for my birthday and we also got engaged here. The staff was over the top with accommodations and making our stay an unforgettable one. We are coming back in April to get married with friends and family by our side and we cannot wait!
The best ever!!
Reviewed by ElleSadlerHodge(Whiteley) on Jul 12, 2020
We had the most amazing holiday ever at Finest!! We booked a Family room with private pool and it was just the best luxury you could hope for! The food in every single restaurant was of such an amazing quality. The staff are hugely attentive and happy to help no matter your request We must have got a special deal as when I looked to book again from the UK this year, it’s now 4 times the price unfortunately. If it was a similar price we would be regular customers Holiday of a lifetime!! You won’t be disappointed
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